# How to Contact Crypto.com Support Help Center
If you're having trouble logging into Crypto.com, making a deposit, or need help withdrawing your money from Crypto.com. Regardless of your issues, contacting the crypto.com support team is just a few steps away.

Crypto.com is a trusted cryptocurrency exchange serving more than 10 million customers around the world. Contact Crypto.com for all your questions, inquiries and troubleshooting issues. You can buy, sell and trade crypto assets using a digital wallet while enjoying unparalleled security on the crypto.com platform.

So how do you contact the Crypto.com support team? This guide explains how to contact Crypto.com customer support to help answer your questions and issues.

## How to contact Crypto.com support
As an active user of the Crypto.com suite of products, you may encounter some difficulties along the way. However, Crypto.com has made it easy for users to get solutions to their problems by setting up a Help Center with plenty of resources to help you navigate each process.

It also has different categories of troubleshooting content to suit your needs, whether you need help with your crypto account, metal visa card account, exchange, payment services, tax, NFT, etc.

However, if you don't find what you're looking for, you can contact crypto.com when you use the in-app chat. You can also contact Crypto.com via email and on Twitter.

### 3 Ways to Contact Crypto.com for Help;

* Live chat in the app or website
* Send a message to Crypto.com on Twitter
* Email Crypto.com
* How to contact Crypto.com support
* Contact Crypto.com via live chat in the app or website
* Crypto.com has a live chat feature that all users can use on their website or app.

### **Follow these steps to start a live chat in the Crypto.com app:**

* Open the Crypto.com app and sign in to your account.
* Look for the live chat icon in the top navigation bar of the app.
* Touch the live chat icon to start a live chat. The board will open when you do this and you'll see any previous conversations.
* Start a conversation by tapping the "message us" icon.
* Choose your language. For example, if you speak English, select "English."
* Choose the category of the problem you want to solve. For example, if you have a security problem, select "Security".
* You will then be asked to specify a category. Therefore, select the category that fits your situation.

You will receive detailed information on how to solve your problem. You will then be given options to respond with a “that helped! Thank you”, “Talk to someone” if you cannot solve the problem or “Go back” to the previous page.
* If you wish to speak to someone, you will be asked to provide a detailed explanation of the problem. Therefore, please provide the necessary details and screenshots showing the issue where necessary.
* Afterwards, you will receive a “thank you! a member of our team will contact you.“

Wait for a member to reply to your message. They usually respond within 24 hours, so check your email often to make sure you don't miss it.

## Best Toll Free/800 Phone Number for Crypto.com Customers
You came here to see the Crypto.com phone number, the current wait on hold in real time, and a way to skip right through the phone lines to get directly to a Crypto.com agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Crypto.com anyways and help you with your issue. Over the last 18 months, NaN customers like you have come looking for a phone number for Crypto.com and have helped us confirm that they don't have one. Common reasons that people try to call Crypto.com customer support department include and other customer service issues. Instead of trying to call Crypto.com first, consider describing your problem first; from there, we can recommend an optimal way to contact them through the web. Unfortunately, at this time Crypto.com does not have any phone numbers. It's not always clear what is the best way to talk to Crypto.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

## Contacting Crypto.com - by phone or otherwise
While Crypto.com does not have a toll-free number, there is a way to contact their support team. The next best way to talk to their customer support team may be to simply tell GetHuman about your issue and let us try and figure out the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers seeking help is through https://help.crypto.com/en for Customer Service. If you think this information is inaccurate or know of other ways to contact Crypto.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we have collected for Crypto.com.

## How WE helps if Crypto.com had a phone number
WE provides tools and information to over 50 million customers per year in an effort to make customer service faster and easier. We don't know a phone number for Crypto.com, but for the large businesses that do, we provide real-time current hold on hold, tools to bypass music on hold entirely, reminders when the call center opens, and much more. . further. For example, see our GameStop Phone Number page. Or our Verizon Wireless phone numbers page. We can provide you with tips and the best tools by getting feedback from you and the rest of our customer community, and by getting some of those tips and advice from Crypto.com customers like you.

### What is WE 's relationship with Crypto.com?
In short, the two companies are not related. WE creates free tools and shares information among the customers of companies like Crypto.com. For large businesses it includes tools like our WE Phone, which allows you to call a business but skip the part where you wait on the line listening to your call technology music. We've created these shortcuts and apps to try and help customers like you (and ourselves!) navigate cluttered phone menus, wait times, and customer service confusion, especially with larger businesses. big. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

#### Send a message to Crypto.com on Twitter
One of the fastest ways to contact Crypto.com is to send them a message on Twitter. You can communicate with them through Twitter in different ways.

#### crypto.com Twitter Customer Support
##### Send them a direct message
To do this, find their customer support page on Twitter (@cryptocomcs), tap the message icon, and send a message that includes your referral code so they can effectively track your account.

To confirm your referral code, open the crypto.com app and tap on Refer & Get $25.

#### Tag Crypto.com to your tweet
If you tweet and tag @cryptocomcs in your tweet, Crypto.com will comment and ask you to send them a direct message.

Sending a private message will allow Crypto.com Support to analyze your issue and get back to you directly when (or after) your issue is fixed.

* help crypto.com
* Email Crypto.com

You can email Crypto.com to log in with a complaint, ask questions, or get help with the Crypto.com app. The official email address is [e-mail].

**Follow these steps to send an email:**

* Log in to your Gmail, Yahoo, Hotmail, etc.
* Compose an email asking a question or explaining your challenges on the crypto.com app. Here's an example: “Hello Crypto.com. I'm in Canada and I can't sign in to my account. Kindly help me."
* Include screenshots, videos, and other information that explains your situation.
* Send the email and wait for a response.
* Avoid sending more emails unless you have another question to ask or a problem to solve.

### What is Crypto.com?
Crypto.com is a one-stop platform for cryptocurrencies in Hong Kong. Since launching in 2016, they have become one of the fastest growing companies in the crypto space and have over 10 million users worldwide.

They continue to innovate and add more features to their platforms, including their Crypto.com app, Exchange, a Visa debit card, ways to earn, and most recently NFT. So it is a one-stop solution for cryptocurrency enthusiasts.

### Frequently asked questions
Here is a list of frequently asked questions about how to contact crypto.com.

#### What is the email address for Crypto.com?
You can send an email to Crypto.com by sending an email to [e-mail].

**You can also use the following email addresses for Crypto.com;**
* General complaints: [e-mail]
* Regulations: [e-mail]
* Law Enforcement: [e-mail]
* Press related issues: [e-mail]

#### Can you call Crypto.com?
Unfortunately, you cannot call Crypto.com as they lack customer support hotlines. However, you can contact them via email, Twitter, or live chat.

#### How long does it take to get a response from Crypto.com customer service?
Crypto.com's customer support team responds within 24 hours of filing a complaint. Please avoid sending multiple messages about the same problem within this period, as you may not get a response when you do.

### How do I cancel my Crypto.com card now?
1. Call the toll-free number on the back of your card or 1-888-824-8817.
2. Be sure to follow up within ten business days with written notice to revoke permission from anyone you previously authorized to use your card.
3. Contact Crypto.com on any platform described in this post for further assistance.

#### How do I get my money back from Crypto.com?
If you want to withdraw money from Crypto.com to your bank account or withdraw cryptocurrency to a wallet, you can follow our beginner's guide on how to withdraw money from crypto.com.