# crypto.com login Issues | Not Working | Down
Crypto.com has become one of the best centralized exchanges for buying crypto assets and managing them at will within your wallet.

* But, as with other platforms, this company is not perfect.
* Maybe you're trying to make crypto purchases and all of a sudden you get an error message.
* If this has ever happened to you, let us tell you that you are not alone.
* Fortunately, GrowFollowing is not by your side. Let's fix Crypto App in the blink of an eye!

## How to fix Crypto.com app not working;
What to do if you can't fix the Crypto platform yourself.
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## Why is the Crypto.com app not working? 3 common problems
Although Crypto.com service failures are highly unlikely, some users have reported that they can access the app on their phone as expected.

Users who experience problems on their device often simply reboot it and everything is back to normal.

**However, if you are unable to sell **cryptocurrency on Crypto.com or even withdraw your Crypto.com balance via USD withdrawals because the cryptocurrency exchange is failing, then we must find a solution immediately.

### 1. Crypto.com login issues
The first reason behind Crypto.com app issues is very much related to login issues.

Some users have reported 1843(558)8301 Crypto and NFT login issues on their profiles, and in this case, the best way to resolve it is to reset your account details.

This login authorization issue can also be addressed by the Crypto.com App team, so if you're having any registration issues, feel free to contact them.

### 2. Scheduled system maintenance
Performing scheduled system maintenance is common at Crypto.com.

Most likely, the length of the maintenance window has been communicated in advance by the service, which is typically about two hours.

The team is always working to resolve these matters urgently, so if you need more information on this, please go to the Crypto.com status page by clicking here.

### 3. Crypto.com App Errors
Last but not least, the Crypto.com app may face technical issues without notice.

If your Android phone or iPhone shows a black screen when opening Crypto, then we need to find a solution.

However, the solutions vary depending on the error you are facing, so without further ado, let's learn how to remove them.

## How to fix Crypto.com app not working
We have identified 5 potential solutions that will help you get rid of Crypto App related issues in no time.

**Follow these steps one by one and we assure you that the app will work properly again!**

Also Read: USD fiat wallet users trying to fund their USD fiat wallet balance can often face issues in the Crypto.com app. In the event that sent USD deposits are declined, please refer to our "Crypto.com Rejected by Issuer" blog post for what to do.

### 1. Check your internet connection
The first thing to check on your phone is your internet connection.

It is mandatory to have a stable internet connection; otherwise, you will not be able to access the Crypto.com App services efficiently.

Try turning on your mobile data and check if that solves the problem. Otherwise, move on to the next solution.

### 2. Keep the Crypto.com app up to date
You should always have the Crypto.com app updated to the latest version.

Otherwise, the app might crash suddenly.

**To download the latest version of the Crypto.com app, do the following:**

* If you have an Android phone device, open the Google Play Store, type "Crypto.com", press enter and download the latest version of the app available;
* iPhone users should go to the Apple App Store, search for the Crypto.com App and download the latest version to their phone.

Some users also completely remove the Crypto.com app and then restart their phone, wait a bit, download the app again and the issues are resolved. Try this if the update didn't work!

### 3. Check your device's time settings
If the date on your phone is incorrect, then you will not be able to use the Crypto.com app as expected.

**So do the following:**

* Regardless of the phone operating system you use, open Settings and find the Time & Date tab;
* Scroll down a bit and check that the device date is set to "auto";
* If not, tap the little toggle button and see if you can now use the Crypto.com app.
### 4. Clear the application cache file
Clearing the app cache can also work, and doing so is easy.

To clear the Crypto.com app cache, you need to do the following:

* Open Settings on your phone and find the Apps section;
* Locate Crypto.com and open it;
* Go to Storage and tap on “Clear cache” option.
* After clearing the Crypto.com app cache, the app should now work.

Not only will it work, it will run more smoothly!

### 5. Contact the Crypto Support Team
As a last resort, if you have tried everything but nothing seems to work to resolve these issues, please contact Crypto.com App Support.

* However, before doing so, make sure that the application state is working and that there are no current interrupts.
* Explain your case to them and wait for an answer.
* However, at this point, the problem could be the hardware of your phone.
* That is all for now! Need more information from Crypto.com? You know where to find it: at GrowFollowing!

Conclusion
So there you have it! Here are some of the most common issues that can cause your encryption app to not work properly. It can be annoying and frustrating when these issues crop up, but luckily, they're relatively easy to fix. Just try a few of the troubleshooting steps listed above, and you should be able to get your app up and running again in no time. Good luck!

Fixing the Crypto.com app not working issue is usually a simple process that can be resolved by checking your internet connection, updating the app, making sure to clear the app cache file and data, checking device compatibility or by contacting support. By following the steps outlined in this guide, you should be able to resolve the issue and get back to using the app without issue.

## frequent questions
### Is the Crypto.com app having issues?
The best way to check the status of Crypto.com is to visit their official website and look for the status page. The status page will display any current outages or issues that may be affecting services. Furthermore, you can also check their official Twitter account for updates on the status of Crypto.com.

### Why Crypto com keeps saying error?
Crypto.com is likely to keep saying "Error" due to a problem with their servers or system. This could be due to user overload, a system bug, or a technical issue. It is important to contact Crypto.com support to troubleshoot and resolve the issue.