# How to Fix Crypto.com App Not Working | Down
Crypto.com App Won't Open - Hello friends and welcome to Cyber Planet. In today's post, we'll take a look at the Crypto.com app and try to figure out why it's not working. We are sure you would like to ask some questions about Crypto.com App, such as what is Crypto.com App, why is Crypto.com App not starting, why is Crypto.com App not working correctly? When will the Crypto.com app launch again? and many more others.

Read this entire article to get answers to all your questions about the Crypto.com app not working. Share your experience and feedback to help others after finding your queries.

### What is the Crypto.com App?
The Crypto.com App is the official application of the Crypto.com site. Where you can easily manage and exchange your crypto currencies without worrying about losing your private keys.

Also, in it you can enjoy quick access to its wide range of financial products to help trade, grow and spend your crypto.

## Why is the Crypto.com app not working?
There could be several reasons why the Crypto.com app is not working.

Perhaps the Crypto.com app server is down or the app is undergoing maintenance. Apart from this, there are other common issues that can interrupt your service.

But the most common problem is that the Crypto.com app does not open. This can be a real problem, for obvious reasons, especially for those who use it on a daily basis.

If you're having trouble accessing the Crypto.com app, keep reading. You will find a number of fixes for Android and other devices.

**Below are the most common solutions that can help access the Crypto.com app.**

* Please wait for some time because the app may be in maintenance mode.
* It may be that the server is down, so please wait a moment.
* Check your internet connection.

If the above solutions didn't work, you can try more tricks to open the app.

* Update the Crypto.com app.
* Reboot your phone.
* Check the date and time settings of the device.
* Check device compatibility.
* Update your device.
* Clear the app cache file from the app settings.
* If this solution did not work, you can contact the Crypto.com App team.

If you are one of those users, don't worry, this is not a sign of things to come. This blog post will explain why the Crypto.com app is not working and the solutions you can apply to fix it.

Crypto.com App Problems
The Crypto.com app is not workingThe app is blockedWay to fix it

Crypto.com is one of the world's preferred digital asset exchanges that allows users to buy, sell, and trade cryptocurrencies and NFTs. It was founded in June 2016 and offers a wide variety of services, including a digital wallet, a trading platform, and a secure service.

Two years later, they launched the app that expanded their users' buying, selling, paying, and earning experiences. It is competitive in its goal to become one of the top crypto wallets and apps.

## How to fix when the Crypto.com app is not working

However, some users have recently reported problems with the exchange app. They said the app crashes frequently, while others say they can't log in.

Let's take a look at the most common Crypto.com app issues and why they occur.

#### 1. Crypto.com login issues
One of the underlying concerns of users regarding the app is that they are unable to log in with their details. They can open the app, but once they enter their login information, it suddenly freezes or crashes. This can be very annoying, especially when you are on the exchange for urgent reasons.

This happened in January of this year when numerous Crypto.com users expressed frustration at not being able to access their accounts. As Crypto.com CEO Kris Marszalek confirmed, it turns out that their platform was hacked. However, they made sure that there were no losses and that their clients' funds were safe.

Other times, login cannot be done due to third party concerns. An example of this is when your third-party providers perform service maintenance for a specified period.

### 2. The version does not work or does not open
Another concern that users complain about is that they are unable to open the app or use its features. Other times, people can get into the app, but as soon as they update it, they get kicked out and can't open it anymore. So why is this happening?

The most conclusive reason for this is that the app needs to be updated, especially when there is a new version. Sometimes it can also be because Crypto.com is currently buggy. It can usually be linked to software glitches that result in erratic behavior.

### 3. The Crypto.com app is down for maintenance
One of the things that make Crypto.com App among the best Defi wallets and apps is that they tend to inform their users whenever they have updates or maintenance. They would say what features will be fixed or updated. In that case, only the affected parts would be affected and you can use the rest of the application.

### How to fix when the Crypto.com app is not working
We have already mentioned the most common Crypto.com app problems. We would not finish this blog without giving you solutions to solve them.

To ensure that the issue you are encountering is caused by the up, please take the time to first check the following:
*
* Stability of your Internet connection;
* The device is compatible with the application;
* You have updated the app on your phone; and
* You verified the date and time settings on your device
* Another reason why the Crypto.com app is not working on iPhone or Android is because of the cache.

On smartphones, clearing your cache can free up a considerable amount of storage and fix problems with your mobile device's battery, performance, and security. Caches can cause network errors, so clearing them from time to time is essential.

**Take note of the following steps to help Crypto.com app cache files through its settings:**

**Step 1:** Open the "Settings" on your mobile device
**Step 2 –** Scroll until you find “Applications” and then tap on “Manage applications”
Crypto.com app not working Step 2 to fix the error
**Step 3:** Open the Crypto.com app from the list.
In this section, you'll find selections like "Storage," "Data Usage," "Battery," and "Clear Data."
**Step 4 –** Tap on “Clear Data” options and follow “Clear Cache”.
Crypto.com app not workingStep 4 to fixClear cache and data
frequent questions

### Crypto.com not working - FAQ:
#### Is the Crypto.com app banned?
No, currently the Crypto.com app is not banned.

#### Why does the Crypto.com app show that it cannot connect to the server?
This is because the Crypto.com app server is busy or down.

#### Why is the Crypto.com app not working today?
* It may be that the server is down or is undergoing maintenance.
* Check your internet connection.
* Having trouble logging into the Crypto.com app?
* If you're having trouble signing in, check your data connection and login credentials.

#### Is the Crypto.com app closed?
No, currently the Crypto.com app is not closed.