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# System prepended metadata

title: Ch17 Organizational Change and Stress Management
tags: [組織行為]

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tags: 組織行為
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# Ch17 Organizational Change and Stress Management

## Contrast the forces for change and planned change
* Forces for change
  ![](https://i.imgur.com/aAvvCpa.png =60%x)
* 有計劃的變革 Planned Change
    * 目標：
        1. 增進組織適應環境變化的能力。
        2. 改變員工行為。
    * 組織中負責管理變革的人是變革推手(change agents) 
## Describe ways to overcome resistance to change
* 抗拒變革 Resistance to Change
  ![](https://i.imgur.com/KLBurmS.png)
  ![](https://i.imgur.com/7NhTgAD.png)
  -----------------------
  ![](https://i.imgur.com/VOimfGe.png)

* Overcoming resistant to Change
  ![](https://i.imgur.com/XFammW9.png)

## Compare the four main approaches to managing organizational change
* 管理組織變革的方式
    * Lewin’s Three-Step Model 
      ![](https://i.imgur.com/gMf42h5.png =70%x)
    * Kotter’s Eight-Step Plan for Implementing 
      ![](https://i.imgur.com/ENUl9ZP.png =70%x)
      ![](https://i.imgur.com/1JINhB6.png)
      * **removing barries, plan for, create and reward, and make necessary adjustments** belong to **movement phase**
    * Action Research
      ![](https://i.imgur.com/n8jZzGv.png =70%x)
    * Organizational development (OD): 
        * a collection of change methods that try to improve organizational effectiveness and employee well-being
![](https://i.imgur.com/kRu9PTG.png =50%x)

## Demonstrate three ways of creating a culture for change
* Managing a Paradox
* Stimulating a Culture of Innovation
    * Innovative organizations tend to have similar cultures
        * They encourage experimentation
        * They reward both successes and failures
        * They celebrate mistakes

* Organizational Change and Stress
## Identify the potential environmental, organizational, and personal sources of stress at work and the role of individual and cultural differences


## Identify the physiological, psychological, and behavioral symptoms of stress at work
* Consequences of Stress
    * physiological：poor health
    * psychological：job dissatisfaction 
    * behavioral：reductions in productivity, absence, turnover
## Describe individual and organizational approaches to managing stress at work

* Organizational Approaches to manage stress:
  ![](https://i.imgur.com/PRVB6tz.png =50%x)
  * sabbatical: 休假
