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tags: 組織行為
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# Ch17 Organizational Change and Stress Management

## Contrast the forces for change and planned change
* Forces for change
* 有計劃的變革 Planned Change
* 目標：
1. 增進組織適應環境變化的能力。
2. 改變員工行為。
* 組織中負責管理變革的人是變革推手(change agents)
## Describe ways to overcome resistance to change
* 抗拒變革 Resistance to Change
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* Overcoming resistant to Change

## Compare the four main approaches to managing organizational change
* 管理組織變革的方式
* Lewin’s Three-Step Model
* Kotter’s Eight-Step Plan for Implementing
* **removing barries, plan for, create and reward, and make necessary adjustments** belong to **movement phase**
* Action Research
* Organizational development (OD):
* a collection of change methods that try to improve organizational effectiveness and employee well-being

## Demonstrate three ways of creating a culture for change
* Managing a Paradox
* Stimulating a Culture of Innovation
* Innovative organizations tend to have similar cultures
* They encourage experimentation
* They reward both successes and failures
* They celebrate mistakes

* Organizational Change and Stress
## Identify the potential environmental, organizational, and personal sources of stress at work and the role of individual and cultural differences

## Identify the physiological, psychological, and behavioral symptoms of stress at work
* Consequences of Stress
* physiological：poor health
* psychological：job dissatisfaction
* behavioral：reductions in productivity, absence, turnover
## Describe individual and organizational approaches to managing stress at work

* Organizational Approaches to manage stress:
* sabbatical: 休假