# Gap Analysis: Fleetouch vs FleetFocus Modules

## 1. Executive Summary

### 1.1 Overview

This document provides a comprehensive gap analysis between Fleetouch's current fleet management system and FleetFocus's competitor modules. The analysis identifies critical missing features, competitive advantages, and strategic recommendations for Fleetouch's development roadmap.

### 1.2 Key Findings

- **FleetFocus Has 22 modules**
- **5 Critical Gaps** requiring immediate attention
- **12 High Gap** modules with significant feature differences
---

## 2. Analysis Framework

1. **Feature Mapping**: Direct comparison of FleetFocus modules to Fleetouch capabilities
2. **Gap Assessment**: Quantitative and qualitative evaluation of missing features
3. **Priority Scoring**: Business value vs implementation effort matrix

### 2.1 Data Sources

- **FleetFocus Ressources**
- **Fleetouch Codebase**

### 2.2 Scoring Criteria

- **Gap Level**: High (Critical competitive disadvantage), Medium (Moderate gap), Low (Minor difference)

## 3. Module Count Comparison


**FleetFocus** covers 22 modules across asset, operations, and administrative areas, while **Fleetouch** currently supports 7 core operational modules.

## 4. Module Comparison Matrix

| FleetFocus Module | Description | Fleetouch Status | Gap Level |
| ----------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------- | --------- |
| **1. Equipment Units** | Comprehensive asset management for vehicles, rail equipment, stationary equipment, and linear assets with component tracking and historical cost analysis | ⚠️ Partial | High |
| **2. Equipment Activity** | Real-time tracking of service requests, meter updates, fueling, usage, accidents, and multi-unit project management | ✅ Good | Medium |
| **3. Equipment Management** | Advanced maintenance scheduling, yard management, work order summaries, lease agreements, and replacement analysis | ❌ Missing | High |
| **4. Shop Activity** | Complete work order management, employee time tracking, shop scheduling, parts management, and tool checkout systems | ⚠️ Basic | High |
| **5. Production Planning** | Manufacturing production run management and production request scheduling for industrial fleets | ❌ Missing | High |
| **6. Call Center** | Customer service call center management and vendor invoice processing | ❌ Missing | High |
| **7. Outsourced Maintenance** | Management of third-party maintenance contracts and service provider coordination | ❌ Missing | Medium |
| **8. Parts Items** | Advanced parts catalog with serialization, location management, cross-references, and bin labor tracking | ⚠️ Basic | High |
| **9. Parts Activity** | Complete inventory management including receipts, issues, transfers, counts, and kit assembly | ❌ Missing | High |
| **10. Enterprise Purchasing** | Automated replenishment, invoice processing, and enterprise-level procurement management | ❌ Missing | High |
| **11. Parts Repair** | Internal and external parts rebuild management and repair tracking | ❌ Missing | Medium |
| **12. Warranty** | Warranty claim processing and reimbursement management | ❌ Missing | Medium |
| **13. Purchasing** | Purchase order management, vendor contracts, and parts pricing agreements | ❌ Missing | High |
| **14. Procurement** | Bid management and estimate processing for strategic sourcing | ❌ Missing | High |
| **15. Data Capture** | Telematics integration and external import error handling | ✅ Good | Low |
| **16. General Import** | Data import capabilities for bulk data integration and migration | ❌ Missing | Medium |
| **17. Fuel/Fluid Tanks** | Tank management system with totalizer readings and fluid level monitoring | ❌ Missing | Medium |
| **18. Fuel/Fluid Activity** | Fuel receipt management, stock transfers, and advanced fuel analytics | ❌ Missing | Medium |
| **19. Operations** | Dispatch management, shift logging, equipment cycles, and freight management | ❌ Missing | High |
| **20. Incident Management** | Comprehensive incident tracking, delay management, and root cause analysis | ⚠️ Basic | High |
| **21. System Management** | End-of-period processing, application management, and change request handling | ✅ Good | Low |
| **22. Setup** | System configuration, organization structure, and advanced setup options for all modules | ✅ Good | Low |

## 3. Module Feature Comparison

This chart reveals that **FleetFocus** is a far more complete and mature system, boasting approximately 22 total modules with no reported missing or partially implemented components. Conversely, **Fleetouch** has a significantly limited scope, offering only 7 total modules while notably having 12 missing modules and 3 with partial implementation which are;
-Parts Items
-Shop Activity
-Equipment Units

highlighting substantial functional gaps and a less comprehensive offering compared to FleetFocus.


## 4. Gap Level Distribution

This chart shows the severity of gaps in module implementation. Over half (54.5%, 12 modules) have high gaps.About 27.3% (6 modules) have medium gaps. The remaining likely have minor gaps.


## 5. Feature Coverage Comparison
**FleetFocus** consistently outperforms **Fleetouch** across most modules, offering a significantly richer feature set, particularly in core areas like equipment, shop, and parts management, as well as comprehensive setup capabilities.


## 6. Detailed Module Analysis

### 1. Equipment Units (FleetFocus Module 1)

#### FleetFocus Features:

- **1.1** Assets Primary Information
- **1.2** Rail Equipment
- **1.3** Fleet Equipment
- **1.4** Stationary Equipment
- **1.5** Linear Assets
- **1.6** Attributes
- **1.7** Additional Data
- **1.8** Historical Costs
- **1.9** Components (Primary Info, Historical Cost, Relationships, OEM Lists, Configuration, Assignment History)
- **1.10** Renumbering

#### Fleetouch Current State:

- ✅ Basic vehicle management (Units collection)
- ✅ Device assignment and tracking
- ✅ Vehicle makes/models catalog
- ✅ Basic attributes (fuel capacity, mileage)

#### Critical Gaps:

- ❌ **Rail Equipment** support
- ❌ **Stationary Equipment** management
- ❌ **Linear Assets** tracking
- ❌ **Component relationships** and OEM parts lists
- ❌ **Equipment renumbering** system
- ❌ **Historical cost tracking**
- ❌ **Advanced attributes** management

---

### 2. Equipment Activity (FleetFocus Module 2)

#### FleetFocus Features:

- **2.1** Service Requests/Defects
- **2.2** Meter updates
- **2.3** Recurring changes
- **2.4** Allocation and assignment
- **2.5** Fueling
- **2.6** Usage
- **2.7** Testing
- **2.8** Special fees
- **2.9** Accident
- **2.10** Multi-unit Projects
- **2.11** Motor Pool
- **2.12** Billing

#### Fleetouch Current State:

- ✅ Real-time GPS tracking and events
- ✅ Basic service requests (Issues collection)
- ✅ Fuel tracking (basic)
- ✅ Usage monitoring
- ✅ Accident/incident tracking (basic)

#### Gaps:

- ⚠️ **Advanced service requests** with workflow
- ⚠️ **Meter updates** automation
- ❌ **Multi-unit projects** management
- ❌ **Motor pool** functionality
- ❌ **Advanced billing** system
- ❌ **Testing** management
- ❌ **Special fees** tracking

---

### 3. Equipment Management (FleetFocus Module 3)

#### FleetFocus Features:

- **3.1** Equipment Due for PM/Inspection - by Equipment
- **3.2** Equipment Due for PM/Inspection - By location
- **3.3** PM Schedule out of service extension
- **3.4** Consist management
- **3.5** Yard management (Yard moves)
- **3.6** Work Order Summary
- **3.7** Assignment History
- **3.8** Service Status change history
- **3.9** Lease agreements
- **3.10** Service level agreement (Primary info, Copy/chain, Equipment availability, Equipment status, Performance, Equipment categories)
- **3.11** Replacement analysis
- **3.12** Equipment planning (Projects, Templates)
- **3.13** Capital Planning (Capital project merge)
- **3.14** Assets configuration

#### Fleetouch Current State:

- ✅ Basic maintenance reminders (Reminders collection)
- ✅ Service history tracking
- ✅ Basic assignment history

#### Critical Gaps:

- ❌ **Advanced PM scheduling** by equipment and location
- ❌ **Consist management** (rail industry)
- ❌ **Yard management** and moves
- ❌ **Work order management** system
- ❌ **Lease agreement** tracking
- ❌ **Service level agreements**
- ❌ **Replacement analysis** tools
- ❌ **Equipment planning** and projects
- ❌ **Capital planning** features

---

### 4. Shop Activity (FleetFocus Module 4)

#### FleetFocus Features:

- **4.1** Work Order center
- **4.2** Work order completion
- **4.3** Work order - short form
- **4.4** Linear work order
- **4.5** Work order planning
- **4.6** Work projects
- **4.7** Employee labor capture
- **4.8** Time Cards
- **4.9** Parts issues and reports
- **4.10** Commercial charges
- **4.11** Delays
- **4.12** PM checklist signoff
- **4.13** Parts cannibalization
- **4.14** Parts issues finalization
- **4.15** Wheel measurements
- **4.16** Order charges awaiting parts
- **4.17** Direct charges - no work order (Labor, Commercial)
- **4.18** Multi-unit work order (Labor, Parts, Commercial, Usage)
- **4.19** Scheduling (Create schedule, Schedule result, Resource hours change)
- **4.20** Work assignment (Employee assignment, Work assignment, Bay assignment)
- **4.21** Tools (Current labor assignment, Check out/in)

#### Fleetouch Current State:

- ✅ Basic service entries (ServiceEntry collection)
- ✅ Service tasks management (ServiceTask collection)
- ✅ Basic labor and parts tracking

#### Critical Gaps:

- ❌ **Work order management** system
- ❌ **Employee time tracking** and time cards
- ❌ **Shop scheduling** and bay assignment
- ❌ **Parts cannibalization** tracking
- ❌ **Tool management** and checkout
- ❌ **Multi-unit work orders**
- ❌ **PM checklist** signoff system
- ❌ **Commercial charges** management

---

### 5. Production Planning (FleetFocus Module 5)

#### FleetFocus Features:

- **5.1** Production run management
- **5.2** Production request

#### Fleetouch Current State:

- ❌ **Not implemented**

#### Critical Gaps:

- ❌ **Production planning** system
- ❌ **Production run** management
- ❌ **Production requests** and scheduling

---

### 6. Call Center (FleetFocus Module 6)

#### FleetFocus Features:

- **6.1** Call center
- **6.2** Vendor invoices

#### Fleetouch Current State:

- ❌ **Not implemented**

#### Gaps:

- ❌ **Call center** management
- ❌ **Vendor invoice** processing
- ❌ **Customer service** integration

---

### 7. Outsourced Maintenance (FleetFocus Module 7)

#### FleetFocus Features:

- Outsourced maintenance management

#### Fleetouch Current State:

- ❌ **Not implemented**

#### Gaps:

- ❌ **Outsourced maintenance** tracking
- ❌ **Vendor management** for maintenance
- ❌ **Contract management** for outsourced services

---

### 8. Parts Items (FleetFocus Module 8)

#### FleetFocus Features:

- **8.1** Primary information
- **8.2** Location information
- **8.3** Serialized parts
- **8.4** Cross-references
- **8.5** Part merge
- **8.6** Bin labor
- **8.7** Renumbering
- **8.8** Serial number renumbering

#### Fleetouch Current State:

- ✅ Basic parts catalog (Part collection)
- ✅ Parts categories (PartsCategories collection)
- ✅ Basic pricing and descriptions

#### Critical Gaps:

- ❌ **Serialized parts** tracking
- ❌ **Location management** (bins, warehouses)
- ❌ **Cross-references** and part merging
- ❌ **Bin labor** tracking
- ❌ **Parts renumbering** system
- ❌ **Advanced inventory** management

---

### 9. Parts Activity (FleetFocus Module 9)

#### FleetFocus Features:

- **9.1** Receipts
- **9.2** Direct issues
- **9.3** Stock check
- **9.4** Stock status upgrade
- **9.5** Stocking ticket
- **9.6** Adjustment
- **9.7** Stock transfers
- **9.8** Status transfers
- **9.9** Inventory counts (Management, Count analysis, Inventory analysis)
- **9.10** Kit assembly
- **9.11** Requests

#### Fleetouch Current State:

- ❌ **Not implemented**

#### Critical Gaps:

- ❌ **Parts inventory** management
- ❌ **Stock movements** (receipts, issues, transfers)
- ❌ **Inventory counts** and analysis
- ❌ **Kit assembly** management
- ❌ **Parts requests** system

---

### 10. Enterprise Purchasing (FleetFocus Module 10)

#### FleetFocus Features:

- **10.1** Replenishment (Calculate replenishment parameters)
- **10.2** Invoice Receipt discrepancies
- **10.3** Purchasing invoices

#### Fleetouch Current State:

- ❌ **Not implemented**

#### Critical Gaps:

- ❌ **Automated replenishment** system
- ❌ **Purchase order** management
- ❌ **Invoice processing** and reconciliation
- ❌ **Supplier management**

---

### 11. Parts Repair (FleetFocus Module 11)

#### FleetFocus Features:

- **11.1** Internal rebuilds
- **11.2** External rebuilds

#### Fleetouch Current State:

- ❌ **Not implemented**

#### Gaps:

- ❌ **Parts repair** tracking
- ❌ **Internal rebuild** management
- ❌ **External rebuild** coordination

---

### 12. Warranty (FleetFocus Module 12)

#### FleetFocus Features:

- **12.1** Reimbursement claims

#### Fleetouch Current State:

- ❌ **Not implemented**

#### Gaps:

- ❌ **Warranty management**
- ❌ **Warranty claims** processing
- ❌ **Reimbursement** tracking

---

### 13. Purchasing (FleetFocus Module 13)

#### FleetFocus Features:

- **13.1** Parts order management
- **13.2** Vendor/part information
- **13.3** Vendor contracts (Vendor contracts, Parts prices, Commercial work)

#### Fleetouch Current State:

- ❌ **Not implemented**

#### Critical Gaps:

- ❌ **Purchase order** management
- ❌ **Vendor contract** management
- ❌ **Parts pricing** agreements
- ❌ **Commercial work** tracking

---

### 14. Procurement (FleetFocus Module 14)

#### FleetFocus Features:

- **14.1** Bids
- **14.2** Estimates

#### Fleetouch Current State:

- ❌ **Not implemented**

#### Gaps:

- ❌ **Bid management** system
- ❌ **Estimate** processing
- ❌ **Procurement** workflow

---

### 15. Data Capture (FleetFocus Module 15)

#### FleetFocus Features:

- **15.1** Telematics (Alerts)
- **15.2** Ext import error handler

#### Fleetouch Current State:

- ✅ **Strong telematics** integration
- ✅ Real-time GPS tracking
- ✅ Device data capture
- ✅ Alert system

#### Gaps:

- ⚠️ **Import error handling** could be enhanced

---

### 16. General Import (FleetFocus Module 16)

#### FleetFocus Features:

- **16.1** Import

#### Fleetouch Current State:

- ⚠️ **Basic import** capabilities

#### Gaps:

- ⚠️ **Advanced import** features
- ⚠️ **Data validation** and error handling
- ⚠️ **Bulk import** operations

---

### 17. Fuel/Fluid Tanks (FleetFocus Module 17)

#### FleetFocus Features:

- **17.1** Primary information
- **17.2** Totalizer readings

#### Fleetouch Current State:

- ⚠️ **Basic fuel** tracking
- ⚠️ **Tank capacity** management

#### Gaps:

- ❌ **Tank management** system
- ❌ **Totalizer readings** integration
- ❌ **Fluid level** monitoring
- ❌ **Tank maintenance** tracking

---

### 18. Fuel/Fluid Activity (FleetFocus Module 18)

#### FleetFocus Features:

- **18.1** Receipts
- **18.2** Stock transfers
- **18.3** Tank readings
- **18.4** FuelFocus other events

#### Fleetouch Current State:

- ⚠️ **Basic fuel** consumption tracking
- ⚠️ **Fuel price** management

#### Gaps:

- ❌ **Fuel receipts** management
- ❌ **Stock transfers** between tanks
- ❌ **Tank readings** automation
- ❌ **Advanced fuel** analytics

---

### 19. Operations (FleetFocus Module 19)

#### FleetFocus Features:

- **19.1** Dispatch trip
- **19.2** Shift log
- **19.3** Trips
- **19.4** Equipment cycles
- **19.5** Freight

#### Fleetouch Current State:

- ✅ **Basic trip** tracking
- ✅ **Journey** management
- ✅ **Real-time** location tracking

#### Gaps:

- ❌ **Dispatch management** system
- ❌ **Shift logging** and management
- ❌ **Equipment cycles** tracking
- ❌ **Freight management**

---

### 20. Incident Management (FleetFocus Module 20)

#### FleetFocus Features:

- **20.1** Incident management
- **20.2** Delays

#### Fleetouch Current State:

- ⚠️ **Basic issue** tracking (Issue collection)
- ⚠️ **Issue labels** management

#### Gaps:

- ❌ **Comprehensive incident** management
- ❌ **Delay tracking** and analysis
- ❌ **Incident reporting** workflow
- ❌ **Root cause analysis**

---

### 21. System Management (FleetFocus Module 21)

#### FleetFocus Features:

- **21.1** End of period
- **21.2** Application
- **21.3** Activity Log
- **21.4** Database Objects
- **21.5** Send Message
- **21.6** Change requests

#### Fleetouch Current State:

- ✅ **Good system** management
- ✅ **User management** and roles
- ✅ **Activity logging**
- ✅ **Notification** system

#### Gaps:

- ⚠️ **End of period** processing
- ⚠️ **Change request** management

---

### 22. Setup (FleetFocus Module 22)

#### FleetFocus Features:

- **22.1** Base options
- **22.2** Buildings
- **22.3** Organization structure
- **22.4** Equipment units
- **22.5** Equipment activity
- **22.6** Shop activity
- **22.7** Equipment management
- **22.8** Shop activity (Scheduling, Tools, Options, Tasks, Employees, Crews, Time codes, Repair reasons, Failure/cause codes, Work delay codes)
- **22.9** Production planning
- **22.10** Outsourced maintenance
- **22.11** Parts items (Options, Product categories, Parts classification, Units of Measure, Keywords, Attributes, Adjustment reason codes, Part Manufacturers, Bins, Part catalog mapping)
- **22.12** Enterprise purchasing
- **22.13** Warranty
- **22.14** Purchasing
- **22.15** Data capture
- **22.16** Fuel/Fluid Tanks
- **22.17** Operations
- **22.18** Incident management
- **22.19** System Mgmt

#### Fleetouch Current State:

- ✅ **Good setup** and configuration
- ✅ **Organization** structure
- ✅ **User roles** and permissions
- ✅ **Basic configuration** options

#### Gaps:

- ❌ **Advanced setup** options for missing modules
- ❌ **Workflow configuration**
- ❌ **Advanced reporting** setup

## 7. Recommendations
To close the functionality gaps identified during the analysis, we recommend prioritizing the enhancement of partially developed modules already present in Fleetouch.
These modules provide a solid foundation for improvement and allow for faster time-to-market compared to building new features from scratch.

## 8. Conclusion
This gap analysis reveals that Fleetouch currently operates with 7 core modules while FleetFocus offers 22 comprehensive modules, creating significant competitive gaps in enterprise fleet management capabilities.