# Release 1.4.10

### Add custom platforms name in a platform collection

### Add to rake live chat configurations
config type === system
companyName = "Organization"

Planned date on UAT:
Planned date on PROD: 14 Jan
## Step by step
1. Update NICE inContact module
- functionality for new proactive messages logic
2. Setup on redis instance redis-event-handler
3.

> ✔ 🔨 ❌
- [✔] Ability to create session betweeen organizations, workspaces.
- [✔] New Session watcher with redis + rabbitMQ
- [✔] Refactor inactivity in session with redis + rabbitMQ
- [✔] Use cookies for rake user app system users
> Add filter on domains
- [✔] Widget
- **[✔][working]** Google Analytics **(W5GOL-1850)**
- need list of events
- **[✔][working]** JS API (discuss)
- ✔ Set visitor [docs](/nx6I4wZfRhisClay7q0Yqw#Set-sender-data):
- name
- email
- phoneNumber
- ✔ Allow webmaster to open/close/hide widget with a button on page
- ✔ Allow webmaster to close session [docs](/nx6I4wZfRhisClay7q0Yqw#Close-session)
- Set and update custom variables in browser session
- ✔ Check if rakeUserApp agents are available
- ✔ Last visit timestamp [docs](/nx6I4wZfRhisClay7q0Yqw#Get-last-visit-timestamp)
- ✔ Count of sessions [docs](/nx6I4wZfRhisClay7q0Yqw#Get-count-of-sessions)
- ✔ get Current clientId
- ✔ set Current clientId
> have result only on web-site where it called. Not rewrite local storage value
- ✔ Current sessionId
- ✔ Disable sound [docs](/nx6I4wZfRhisClay7q0Yqw#Set-sound-mode)
- ✔ States:
- maximized
- minimized
- hidden
- have active session
- with agent
- with bot
- ✔ Callback events:
- after load
- on chat opened
- on chat minimized
- on session start
- on message
- **[✔][working]** Always open widget on bottom-right **(W5GOL-1852)**
- Create report sith benchmark
- Change logic pf proactive rules
---
- [🔨] Routing rules for workspace
- widget style
- [🔨] Add animation on start widget. Edit this in rlc_config
- prepare example of libs
- just in db and widget. Not make changes for now in admin and rakeUserApp
- [❌] Customized message and icon(s) on tab **(W5GOL-1853, W5GOL-1854)**

---
- [❌] Different rlc-configuration on different pages
- [❌] (not priority) image pop-up with animation some seconds after load

- [❌] react component **(W5GOL-1840)**

## Check in DB

## Changes in DB
### systemStatistic_TrackingTypes
db.systemStatistic_TrackingTypes.insert([
{
statisticsTrackingTypeId: 1, name: "Session with reply from Agent"
},
{
statisticsTrackingTypeId: 2, name: "Session without reply from Agent"
},
{
statisticsTrackingTypeId: 3, name: "Visits"
},
{
statisticsTrackingTypeId: 4, name: "Response Time"
},
{
statisticsTrackingTypeId: 5, name: "First response Time"
},
{
statisticsTrackingTypeId: 6, name: "Session Duration"
}
])
### proactiveMessageTypes
db.proactiveMessageTypes.insert([
{
typeId: 1, name: "With start session"
},
{
typeId: 2, name: "Witout start session"
},
{
typeId: 3, name: "With reply"
},
])
### update rakeLiveChat_Bot records for proactive meesage type
(in noSql booster)

let records =  db.rakeLiveChat_Bots.find({proactiveMessage: {$ne: []}}).toArray()
for(let record of records) {
    for(let proactive of record.proactiveMessage){
        proactive.typeId = 2
    }
    db.rakeLiveChat_Bots.update({rakeLiveChatBotId: record.rakeLiveChatBotId}, {$set: {...record}})
}

### system config
1) add url for visitor monitoring service
2) add url for system statistic service `statisticServiceUrl` ( approve name of this service with Andy add create custom url)
### rakeLiveChatBots
1) script for putting organizationName (WidgetTitle)
### rakeLiveChatConfiguration
1) delete organizationName (WidgetTitle) from this collection ( do not forget to change it in mongoose)
### ENVs
1) worker and widget services - add field `cryptoKey`
## The list of new names

## OTher
- Check if rakeUserApp agents are available
<details>
<summary>more</summary>
<p>

            URL: /bots/${platformConfiguration.path}/:hash/availabe-agents
            method: GET
            response: 
            case status == 200: 
            if no available agents: returns { result: false }, 
            if there are some available: returns { result: true},
            case status == 400: { messsage: Internal server error }

</p>
</details>

- ✔ Last visit timestamp
> [docs](/nx6I4wZfRhisClay7q0Yqw#Get-last-visit-timestamp)
<details>
<summary>more</summary>
<p>

            URL: /rake-live-chat/:hash/last-visit/timestamp?clientId=
            method: GET

</p>
</details>
- ✔ Count of sessions
> [docs](/nx6I4wZfRhisClay7q0Yqw#Get-count-of-sessions)
<details>
<summary>more</summary>
<p>

            URL: /rake-live-chat/:hash/sessions/count?clientId=
            method: GET

</p>
</details>
- ✔ get Current clientId
- set Current clientId
> have result only on web-site where it called. Not rewrite local storage value
- Current sessionId ✔
<details>
<summary>more</summary>
<p>

            URL: /rake-live-chat/:hash/sessions/active?clientId=
            method: GET

</p>
</details>

## v1.4.10.1

### DB changes

1. RLC configuration type: system, must include companyName
2. Add in platforms collection custom names for reports
3. Create collections for eventrigger logic fnctionality