VHA Issue Categories

The purpose of [dogfooding](https://deviq.com/practices/dogfooding) is to run through as many relevant user scenarios as possible. Ideally, the individual scenarios work perfectly as intended. The reason it's important that we go through this process is to ensure the feature is ready for production. The purpose of internal testing is to identify potential gaps or defects so that items can be resolved prior to release.
## Capturing deficiencies
It's best that we document any issues that we discover in as much of a uniform standard as possible so that upon later review, we're able to parse the individual instances as easily as possible for potential translation to tech debt/tech improvement Jira tickets. </br>
Here's the template that we've decided to use for this session. So the goal is to fill it our for each individual discovery as throroughly as possible to capture the maximum amount of information on the particular issue:
1. Description of issue
2. Expected result (what **should've** occurred)
3. Actual result (what **did** occur)
4. Steps to reproduce
5. Severity (**low**: minimal/non-blocking, **medium**: potentially blocking, **high**: significant blocker/work stoppage)
5. Relevant screenshot(s)
* screenshots are easy to add to hackMD, simply capture the shot you want on your machine, then drag and drop it into the doc like so:

## Demo Caseflow Users
- BVADWISE - Heather
- BVAISHAW - Matt
- TBELLBVAG - Clay
- OFFERBVAJ - Sean
- ACBAUERVVHAH - Faraz

## Important Links
**[Team Titan Demo Instance](https://titan.caseflowdemo.com/)**
**[Team Titan Demo - Veteran File Numbers for Intake](https://titan.caseflowdemo.com/test/data)**

## Issue Categories

For all tests, you will select the VHA benefit type whenever intaking a decision review, which will allow you to select from the updated issue categories.

Stakeholders have indicated that there should never be request issues of differing benefit types on the same decision review, so we will not be testing that scenario.

****
### Claimant is Veteran


**Assignee:** Heather✅
|Decision Review Intake Type|VHA Issue Category|DR Destination|
|---|---|---|
|10182 |Beneficiary Travel| VHA CAMO Pre-docket Queue|
|HLR |Caregiver l Eligibility | VHA DR Queue |

**Faraz**✅
|Decision Review Intake Type|VHA Issue Category|DR Destination|
|---|---|---|
|SC |Caregiver l Tier Level| VHA DR Queue |

**Assignee:** Matt✅
|Decision Review Intake Type|VHA Issue Category|DR Destination|
|---|---|---|
|10182 |Caregiver l Revocation/Discharge| VHA CSP Pre-docket Queue |
|HLR |Caregiver l Other | VHA DR Queue |
|SC |Clothing Allowance| VHA DR Queue |

**Assignee: Clay**✅
|Decision Review Intake Type|VHA Issue Category|DR Destination|
|---|---|---|
|10182 |Medical and Dental Care Reimbursement| VHA CAMO Pre-docket Queue |
|HLR |Initial Eligibility and Enrollment in VHA Healthcare| VHA DR Queue |
|SC |Eligibility for Dental Treatment| VHA DR Queue |
|10182 |CHAMPVA|VHA CAMO Pre-docket Queue |
|HLR |Camp Lejune Family Member| VHA DR Queue |
|SC |Foreign Medical Program| VHA DR Queue |

### Recognized claimant


**Assignee:** Sean✅
|Decision Review Intake Type|VHA Issue Category|DR Destination|
|---|---|---|
|HLR |Caregiver l Other | VHA DR Queue |
|10182 |Beneficiary Travel| VHA CAMO Pre-docket Queue|
|SC |Other|VHA DR Queue|
|10182 |Caregiver l Tier Level| VHA CSP Pre-docket Queue |

### Unrecognized claimant


**Assignee:** Faraz ✅
|Decision Review Intake Type|VHA Issue Category|DR Destination|
|---|---|---|
|10182 |Spina Bifida Treatment (Non-Compensation)|VHA CAMO Pre-docket Queue|
|HLR |Continuing Eligibility/Income Verification Match|VHA DR Queue|
|SC |Other|VHA DR Queue|
|10182 |Prosthetics l Other (not clothing allowance)|VHA CAMO Pre-docket Queue|

### Adding multiple request issues

**Assignee:** Matt ✅

|Decision Review Intake Type|VHA Issue Category|DR Destination|
|---|---|---|
|10182 | Intake 3+ issues - All non-Caregiver | VHA CAMO Pre-docket Queue |
|HLR | Place 5 issues on a single HLR | VHA DR Queue |
|SC | Place 5 issues on a single SC | VHA DR Queue |

## Test Scenarios

#1 - Perform an intake with each of the issue categories.
note: maybe we can stack issues on each of the intakes
#2 - Perform an intake with multiple VHA request issues associated with it.
#3 - Perform an intake with a recognized claimant.
#4 - Perform an intake with an unrecognized claimant (any)