# Dogfooding session for:
### 1. [APPEALS-3465](https://vajira.max.gov/browse/APPEALS-3465) Intake HLRs/SCs from Unrecognized Claimants
### 2. [APPEALS-8417](https://vajira.max.gov/browse/APPEALS-8417) VHA Claim Review Establishment
## Location: saturn.caseflowdemo.com
## Additional veteran ids if needed: saturn.caseflowdemo.com/test/data
- BVAISHAW
- ACBAURVVHA
## Goal
The purpose of the [dogfooding](https://deviq.com/practices/dogfooding) session is to run through as many relevant user story scenarios that we're able to come up with. Ideally, the individual scenarios work perfectly as intended. </br>
However, the reason it's important that we go through this process is so that if we do indeed encounter any gaps or deficiences we can **properly document them for remediation**
## Capturing deficiencies
It's best that we document any issues that we discover in as much of a uniform standard as possible so that upon later review, we're able to parse the individual instances as easily as possible for potential translation to tech debt/tech improvement Jira tickets. </br>
Here's the template that we've decided to use for this session. So the goal is to fill it our for each individual discovery as throroughly as possible to capture the maximum amount of information on the particular issue:
1. Description of issue
2. Expected result (what **should've** occurred)
3. Actual result (what **did** occur)
4. Steps to reproduce
5. Severity (**low**: minimal/non-blocking, **medium**: potentially blocking, **high**: significant blocker/work stoppage)
5. Relevant screenshot(s)
* screenshots are easy to add to hackMD, simply capture the shot you want on your machine, then drag and drop it into the doc like so:
___
### Issue template
1. Description of issue:
2. Expected result:
3. Actual result:
4. Steps to reproduce:
5. Severity:
6. Relevant screenshot(s):
___
## Discovered Issues
### Issue 1
1. Description of issue: Font color on "Add Claimant" modal is slightly different than what is specified in the [designs](https://bipuiux.invisionapp.com/console/share/RUDYBWMHGPX/963339316/play). Given that the CSS class name is `.cf-modal-body` the default font color on numerous modals may be the grey color shown in the screenshots.
2. Expected result: `color: #000;`
3. Actual result: `color: #5b616b;`
4. Steps to reproduce: Navigate through the intake flow in such a way where you add an unrecognized claimant, and after adding the claimant's information to the "Add Claimant" form press "Continue to next step". The modal will then appear.
5. Severity: Very low
6. Relevant screenshot(s):


---
### Issue 2
1. Description of issue: On the "Add Claimant" page fields Zip and Phone number accept letters.
2. Expected result: Input error (similar to that on SSN input field) when adding letters to either Zip or Phone Number
3. Actual result: No error, was able to click continue button with no errors
4. Steps to reproduce: Once on "Add Claimant" page, fill out required fields, then add letters to Zip and Phone number fields, click continue button and on modal
5. Severity: Moderate?
6. Relevant screenshots:


---
### Issue 3
1. Description of issue: State is required even if country is not USA For Organization
2. Expected result: Ability to accomodate a non-us address for organizations
3. Actual result: Could not go to next step
4. Steps to reproduce:See steps for test 18, and change the country to something other than USA -- Not expecting a list of provinces for example, but should be able to proceed.
5. Severity:
6. Relevant screenshot(s):
---
### Issue 4
1. Description of issue: Veteran Readiness in SC and HLR unable to establish review (Scenarios 1-24)
2. Expected result: Be able to establish HLR/SC Review
3. Actual result: Unable to establush HLR/SC Review "Error code 00000000000000000123456789abcdef"
4. Steps to reproduce: Go through steps in Scenario 13 with benefit type Veteran Readiness
5. Severity: High
6. Relevant screenshot(s): 
---
### Issue 5
1. Description of issue: On the "Add Claimant" page, City and Country accept numbers withouth errors
2. Expected result:There should be a validation error like thee SSN one.
3. Actual result:able to continue without any errors
4. Steps to reproduce:Go to "Add Claimant" page, fill out required fields and enter just numbers for City and Country. Then hit the "Continue to next step" button.
5. Severity: Moderate
6. Relevant screenshot(s):
---
### Issue 6
1. Description of issue: First page on the Review section has an active "continue to next step" button, even when none of the required fields have been filled.
2. Expected result:"Continue to next step" button should be disabled until all required fields have been filled out.
3. Actual result: User can press this button at any time, only to have error messages pop up if they haven't filled out the required fields.
4. Steps to reproduce: Select any type of form to intake, enter a Veteran ID. Scroll down the review page, "Continue to next step" button should be enabled. Click button without entering anything.
5. Severity: Moderate
6. Relevant screenshot(s):
---
### Issue 7
1. Description of issue: Search for Veteran ID Page does not throw an error when letters are added.
2. Expected result: Upon typing one letter into the Search for Veteran ID input box I expected an input error to appear alerting user that letters are not permitted
3. Actual result: No error. Error is thrown once search button is pressed, but it's about ID not being valid rather than issues with letters.
4. Steps to reproduce: After selecting Intake Form, page to Search for Veteran ID should be next, enter letters into input field.
5. Severity: Low
6. Relevant screenshots:


---
### Issue 8
1. Description of issue: In the "Add Issue" modal on the "Add/Remove Issues" page, "Decision Date" and "Issue Description" are cleared if "Issue Category" field is selected last.
2. Expected result: To be able to write Issue description or select Decision date, then select Issue Category without any fields being cleared
3. Actual result: If "Decision Date" and "Issue Description" fields are cleared if filled in before Issue Category
4. Steps to reproduce: In the "Add Issue" modal on the "Add/Remove Issues" page, select "Decision Date" and write something for "Issue Description" then select "Issue Category" and notice "Decision Date" and "Issue Description" fields clear, even if the same "Issue Category" is selected.
5. Severity: Low
6. Relevant screenshot(s):


---
### Issue 9
1. Description of issue:
2. Expected result:
3. Actual result:
4. Steps to reproduce:
5. Severity:
6. Relevant screenshot(s):
---
### Issue 10
1. Description of issue:
2. Expected result:
3. Actual result:
4. Steps to reproduce:
5. Severity:
6. Relevant screenshot(s):
---
# Work divided! To account for all the possible scenarios with each benefit type, each tester will be assigned one benefit type to use for the different scenarios
| Tester | Benefit Type | Scenarios | User| results|
| -------- | -------- | -------- |-----------| -----|
| Faraz | Insurance | 1-12| TBELLBVAG | :heavy_check_mark:|
| Oluchi | Education | 1-12| ADMININTAKE_LOCAL| :heavy_check_mark:|
| Alec | Veterans Readiness| 1-12| JWRIGHTBVAM | |
| Jay | Loan Guaranty | 1-12| EREAABVAS | :heavy_check_mark: |
| Matt | National Cemetery | 1-12| LJCKSONBVAS | :heavy_check_mark: |
| Tyler | Insurance | 13-24| MAIDENBVAL | :heavy_check_mark:|
| Lianna | Education | 13-24| MINETBVAP | :heavy_check_mark: Functionality works great :yellow_heart: Noted Issue No.2|
| Faraz | Veterans Readiness| 13-24| OFFERBVAJ |:x: Functionality works up until its time to establish the claim|
| Lisa | Loan Guaranty | 13-24| STOCKTONBVAJ | :yellow_heart: but maybe :heavy_check_mark: the issue is not related to the added functionality |
| Emily | National Cemetery | 13-24| TBELLBVAG | :heavy_check_mark: |
| Oluchi | VHA | 25 |ADMININTAKE_LOCAL| :heavy_check_mark: |
| Alec | VHA | 26 |JWRIGHTBVAM | :heavy_check_mark: |
| Matt | VHA | 27 |LJCKSONBVAS | :heavy_check_mark: |
| Tyler | VHA | 28 |MAIDENBVAL | |
| Lianna | VHA | 29 |ACBAUERVVHAH | :heavy_check_mark: Funtionality works great :yellow_heart: Noted Issues No.7 and No.8 |
| Emily | VHA | 30 |ACBAUERVVHAH | :heavy_check_mark: |
## Scenario outcome indicators:
* Pass :heavy_check_mark:
* Pass with noted issue :yellow_heart:
* Failed :x:
# Intake HLRs/SCs from Unrecognized Claimants scenarios
## Test Scenario 1 - Verify HLR Form functions when claimant not listed is a Child + Cancel Intake Modal behaves as expected (300000001)
[Design](https://bipuiux.invisionapp.com/console/share/RUDYBWMHGPX/963339280)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select "Higher Level Review - VA Form 20-0996"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Child" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Fill out all required fields (First name, Last name)
14. Fill out any optional fields
15. Select "No" radio button under "Do you have a VA Form 21-22 for this claimant?"
16. Verify "Continue to next step" button is clickable and click it
17. Verify modal appears with heading "Review and confirm claimant information"
18. Select Cancel and edit
19. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
20. Click "Continue to next step" button
21. Verify Modal appears
22. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
23. Click "Confirm" button
24. Verify you are navigated to "Add/Remove Issues" page
25. Select Cancel Intake button
26. Verify modal appears with header "Cancel Intake?"
27. Verify "Cancel Intake" button is unclickable
28. Select "Close" button
29. Verify modal closes and you are navigated to "Add/Remove Issues" page
30. Select Cancel Intake button
31. Select any reason besides "Other" on modal
32. Click "Cancel Intake"
33. Verify you are brought back to first page of Mail Intake
## Test Scenario 2 - Verify HLR Form functions when claimant not listed is a Spouse + Cancel Intake Modal behaves as expected (300000002)
1. Sign in as a Intake user
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select "Higher Level Review - VA Form 20-0996"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Spouse" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Fill out all required fields (First name, Last name)
14. Fill out any optional fields
15. Select "No" radio button under "Do you have a VA Form 21-22 for this claimant?"
16. Verify "Continue to next step" button is clickable and click it
17. Verify modal appears with heading "Review and confirm claimant information"
18. Select Cancel and edit
19. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
20. Click "Continue to next step" button
21. Verify Modal appears
22. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
23. Click "Confirm" button
24. Verify you are navigated to "Add/Remove Issues" page
25. Select Cancel Intake button
26. Verify modal appears with header "Cancel Intake?"
27. Verify "Cancel Intake" button is unclickable
28. Select "Close" button
29. Verify modal closes and you are navigated to "Add/Remove Issues" page
30. Select Cancel Intake button
31. Select reason "Other" on modal
32. Verify text field appears and "Cancel Intake" button is still unclickable
33. Fill out text field with reason
34. Click "Cancel Intake"
35. Verify you are brought back to first page of Mail Intake
## Test Scenario 3 - Verify HLR Form functions when claimant not listed is a Healthcare Provider: Individual (300000003)
[Design](https://bipuiux.invisionapp.com/console/share/RUDYBWMHGPX/963339335)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select "Higher Level Review - VA Form 20-0996"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Healthcare Provider" from drop down "Relationship to the Veteran"
12. Select "Individual" radio button under "Is the claimant an organization or individual?"
13. Verify "Continue to next step" button is not clickable
14. Fill out all required fields (First name, Last name)
15. Fill out any optional fields
16. Select "No" radio button under "Do you have a VA Form 21-22 for this claimant?"
17. Verify "Continue to next step" button is clickable and click it AND verify modal appears with heading "Review and confirm claimant information"
18. Select Cancel and edit
19. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
20. Click "Continue to next step" button
21. Verify Modal appears
22. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
23. Click "Confirm" button
24. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 4 - Verify HLR Form functions when claimant not listed is a Healthcare Provider: Organization (300000007)
[Design](https://bipuiux.invisionapp.com/console/share/RUDYBWMHGPX/963339340)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select "Higher Level Review - VA Form 20-0996"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Healthcare Provider" from drop down "Relationship to the Veteran"
12. Select "Organization" radio button under "Is the claimant an organization or individual?"
13. Verify "Continue to next step" button is not clickable
14. Fill out all required fields (Organization name, Street Address 1, City, State)
15. Verify Country is prefilled with USA but is editable
16. Fill out any optional fields
17. Select "No" radio button under "Do you have a VA Form 21-22 for this claimant?"
18. Verify "Continue to next step" button is clickable and click it AND verify modal appears with heading "Review and confirm claimant information"
19. Select Cancel and edit
20. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
21. Click "Continue to next step" button
22. Verify Modal appears
23. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
24. Click "Confirm" button
25. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 5 - Verify HLR Form functions when claimant not listed is a Other: Individual (300000008)
[Design](https://bipuiux.invisionapp.com/console/share/RUDYBWMHGPX/963339300)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select "Higher Level Review - VA Form 20-0996"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Other" from drop down "Relationship to the Veteran"
12. Select "Individual" radio button under "Is the claimant an organization or individual?"
13. Verify "Continue to next step" button is not clickable
14. Fill out all required fields (First name, Last name)
15. Fill out any optional fields
16. Select "No" radio button under "Do you have a VA Form 21-22 for this claimant?"
17. Verify "Continue to next step" button is clickable and click it AND verify modal appears with heading "Review and confirm claimant information"
18. Select Cancel and edit
19. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
20. Click "Continue to next step" button
21. Verify Modal appears
22. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
23. Click "Confirm" button
24. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 6 - Verify HLR Form functions when claimant not listed is an Other: Organization (300000011)
[Design](https://bipuiux.invisionapp.com/console/share/RUDYBWMHGPX/963339304)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select "Higher Level Review - VA Form 20-0996"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Other" from drop down "Relationship to the Veteran"
12. Select "Organization" radio button under "Is the claimant an organization or individual?"
13. Verify "Continue to next step" button is not clickable
14. Fill out all required fields (Organization name, Street Address 1, City, State)
15. Verify Country is prefilled with USA but is editable
16. Fill out any optional fields
17. Select "No" radio button under "Do you have a VA Form 21-22 for this claimant?"
18. Verify "Continue to next step" button is clickable and click it AND verify modal appears with heading "Review and confirm claimant information"
19. Select Cancel and edit
20. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
21. Click "Continue to next step" button
22. Verify Modal appears
23. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
24. Click "Confirm" button
25. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 7 - Verify HLR Form functions when claimant not listed is an Attorney that exists in Caseflow (300000012)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select "Higher Level Review - VA Form 20-0996"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Attorney" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Type in Attorney's name in "Claimant's name" dropdown and select it ex:Noel Mertz
14. Verify Claimant's address appears below "Claimant's address" subheading
15. Verify "Continue to next step" button is clickable and click it
16. Verify a modal appears with heading "Review and confirm claimant information", modal should have the Attorneys Name and Address.
17. Modal should also state "Intake does not have a Form 21-22" under "Claimant's POA" subheading
18. Click "Confirm" button
19. Verify you are navigated to "Add / Remove Issues" page
## Test Scenario 8 - Verify HLR Form functions when claimant not listed is an Attorney that does not exist in Caseflow: Organization (300000013)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select "Higher Level Review - VA Form 20-0996"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Attorney" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Type in "Name not listed" in "Claimant's name" dropdown and select it
14. Select "Organization" radio button under "Is the claimant an organization or individual?"
15. Verify "Continue to next step" button is not clickable
16. Fill out all required fields (Organization name, Street Address 1, City, State)
17. Verify Country is prefilled with USA but is editable
18. Fill out any optional fields
19. Verify "Continue to next step" button is clickable and click it AND verify modal appears with heading "Review and confirm claimant information"
20. Select Cancel and edit
21. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
22. Click "Continue to next step" button
23. Verify Modal appears
24. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
25. Click "Confirm" button
26. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 9 - Verify HLR Form functions when claimant not listed is an Attorney that does not exist in Caseflow: Individual (300000017)
[Design](https://bipuiux.invisionapp.com/console/share/RUDYBWMHGPX/964684355)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select "Higher Level Review - VA Form 20-0996"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Attorney" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
14. Type in "Name not listed" in "Claimant's name" dropdown and select it AND Select "Individual" radio button under "Is the claimant an organization or individual?"
15. Verify "Continue to next step" button is not clickable
16. Fill out all required fields (First name, Last name)
17. Fill out any optional fields
17. Verify "Continue to next step" button is clickable and click it AND verify modal appears with heading "Review and confirm claimant information"
18. Select Cancel and edit
19. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
20. Click "Continue to next step" button
21. Verify Modal appears
22. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
23. Click "Confirm" button
24. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 10 - Verify HLR Form functions when claimant has a POA that exists in caseflow (300000018)
[Design](https://bipuiux.invisionapp.com/console/share/RUDYBWMHGPX/963339314)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select "Higher Level Review - VA Form 20-0996"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Spouse" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Fill out all required fields (First name, Last name)
14. Fill out any optional fields
15. Select "Yes" radio button under "Do you have a VA Form 21-22 for this claimant?"
16. Verify you are navigated to "Add Claimant's POA" page
17. Type a name in "Representative's name" dropdown ex: Meg Fay
18. Verify a subheading stating "Representative's address" appears with the address below
19. Select "Continue to next step" button
20. Verify modal appears with heading "Review and confirm claimant information", Claimant's information and Claimant's POA information that you have entered
21. Click "Confirm" button
22. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 11 - Verify HLR Form functions when claimant has a POA that does not exist in caseflow: Individual (300000021)
[Design](https://bipuiux.invisionapp.com/console/share/RUDYBWMHGPX/963339323)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select "Higher Level Review - VA Form 20-0996"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Spouse" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Fill out all required fields (First name, Last name)
14. Fill out any optional fields
15. Select "Yes" radio button under "Do you have a VA Form 21-22 for this claimant?"
16. Verify you are navigated to "Add Claimant's POA" page
17. Type "Name not listed" in "Representative's name"
18. Select "Individual" radio button under "Is the representative an organization or individual?"
19. Verify text fields allowing a representatives information to be filled appear below
20. Verify "Continue to next step" button is not clickable
21. Fill out all required fields (First name, Last name)
22. Fill out any optional fields
23. Verify "Continue to next step" button is clickable and click it
24. Verify modal appears with heading "Review and confirm claimant information", Claimant's information and Claimant's POA information that you have entered
25. Click "Confirm" button
26. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 12 - Verify HLR Form functions when claimant has a POA that does not exist in caseflow: Organization (300000022)
[Design](https://bipuiux.invisionapp.com/console/share/RUDYBWMHGPX/963339317)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select "Higher Level Review - VA Form 20-0996"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Spouse" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Fill out all required fields (First name, Last name)
14. Fill out any optional fields
15. Select "Yes" radio button under "Do you have a VA Form 21-22 for this claimant?"
16. Verify you are navigated to "Add Claimant's POA" page
17. Type "Name not listed" in "Representative's name"
18. Select "Organization" radio button under "Is the representative an organization or individual?"
19. Verify text fields allowing a representatives information to be filled appear below
20. Fill out all required fields (Organization name, Street Address 1, City, State)
21. Verify Country is prefilled with USA but is editable
22. Fill out any optional fields
23. Verify "Continue to next step" button is clickable and click it
24. Verify modal appears with heading "Review and confirm claimant information", Claimant's information and Claimant's POA information that you have entered
25. Click "Confirm" button
26. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 13 - Verify SC Form functions when claimant not listed is a Child + Cancel Intake Modal behaves as expected (300000023)
[Design](https://bipuiux.invisionapp.com/console/share/3RH2VSNCJPG/944349304)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select "Supplemental Claim – VA Form 20-0995"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Child" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Fill out all required fields (First name, Last name)
14. Fill out any optional fields
15. Select "No" radio button under "Do you have a VA Form 21-22 for this claimant?"
16. Verify "Continue to next step" button is clickable and click it
17. Verify modal appears with heading "Review and confirm claimant information"
18. Select Cancel and edit
19. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
20. Click "Continue to next step" button
21. Verify Modal appears
22. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
23. Click "Confirm" button
24. Verify you are navigated to "Add/Remove Issues" page
25. Select Cancel Intake button
26. Verify modal appears with header "Cancel Intake?"
27. Verify "Cancel Intake" button is unclickable
28. Select "Close" button
29. Verify modal closes and you are navigated to "Add/Remove Issues" page
30. Select Cancel Intake button
31. Select any reason besides "Other" on modal
32. Click "Cancel Intake"
33. Verify you are brought back to first page of Mail Intake
## Test Scenario 14 - Verify SC Form functions when claimant not listed is a Spouse + Cancel Intake Modal behaves as expected (Other) (300000027)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select " Supplemental Claim – VA Form 20-0995"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Spouse" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Fill out all required fields (First name, Last name)
14. Fill out any optional fields
15. Select "No" radio button under "Do you have a VA Form 21-22 for this claimant?"
16. Verify "Continue to next step" button is clickable and click it
17. Verify modal appears with heading "Review and confirm claimant information"
18. Select Cancel and edit
19. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
20. Click "Continue to next step" button
21. Verify Modal appears
22. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
23. Click "Confirm" button
24. Verify you are navigated to "Add/Remove Issues" page
25. Select Cancel Intake button
26. Verify modal appears with header "Cancel Intake?"
27. Verify "Cancel Intake" button is unclickable
28. Select "Close" button
29. Verify modal closes and you are navigated to "Add/Remove Issues" page
30. Select Cancel Intake button
31. Select reason "Other" on modal
32. Verify text field appears and "Cancel Intake" button is still unclickable
33. Fill out text field with reason
34. Click "Cancel Intake"
35. Verify you are brought back to first page of Mail Intake
## Test Scenario 15 - Verify SC Form functions when claimant not listed is a Healthcare Provider: Individual (300000028)
[Design](https://bipuiux.invisionapp.com/console/share/3RH2VSNCJPG/944349342)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select " Supplemental Claim – VA Form 20-0995"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Healthcare Provider" from drop down "Relationship to the Veteran"
12. Select "Individual" radio button under "Is the claimant an organization or individual?"
13. Verify "Continue to next step" button is not clickable
14. Fill out all required fields (First name, Last name)
15. Fill out any optional fields
16. Select "No" radio button under "Do you have a VA Form 21-22 for this claimant?"
17. Verify "Continue to next step" button is clickable and click it AND verify modal appears with heading "Review and confirm claimant information"
18. Select Cancel and edit
19. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
20. Click "Continue to next step" button
21. Verify Modal appears
22. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
23. Click "Confirm" button
24. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 16 - Verify SC Form functions when claimant not listed is a Healthcare Provider: Organization (300000031)
[Design](https://bipuiux.invisionapp.com/console/share/3RH2VSNCJPG/944349346)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select " Supplemental Claim – VA Form 20-0995"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Healthcare Provider" from drop down "Relationship to the Veteran"
12. Select "Organization" radio button under "Is the claimant an organization or individual?"
13. Verify "Continue to next step" button is not clickable
14. Fill out all required fields (Organization name, Street Address 1, City, State)
15. Verify Country is prefilled with USA but is editable
16. Fill out any optional fields
17. Select "No" radio button under "Do you have a VA Form 21-22 for this claimant?"
18. Verify "Continue to next step" button is clickable and click it AND verify modal appears with heading "Review and confirm claimant information"
19. Select Cancel and edit
20. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
21. Click "Continue to next step" button
22. Verify Modal appears
23. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
24. Click "Confirm" button
25. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 17 - Verify SC Form functions when claimant not listed is a Other: Individual (300000032)
[Design](https://bipuiux.invisionapp.com/console/share/3RH2VSNCJPG/944349315)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select " Supplemental Claim – VA Form 20-0995"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Healthcare Provider" from drop down "Relationship to the Veteran"
12. Select "Individual" radio button under "Is the claimant an organization or individual?"
13. Verify "Continue to next step" button is not clickable
14. Fill out all required fields (First name, Last name)
15. Fill out any optional fields
16. Select "No" radio button under "Do you have a VA Form 21-22 for this claimant?"
17. Verify "Continue to next step" button is clickable and click it AND verify modal appears with heading "Review and confirm claimant information"
18. Select Cancel and edit
19. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
20. Click "Continue to next step" button
21. Verify Modal appears
22. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
23. Click "Confirm" button
24. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 18 - Verify SC Form functions when claimant not listed is an Other: Organization (300000033)
[Design](https://bipuiux.invisionapp.com/console/share/3RH2VSNCJPG/944349319)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select " Supplemental Claim – VA Form 20-0995"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Other" from drop down "Relationship to the Veteran"
12. Select "Organization" radio button under "Is the claimant an organization or individual?"
13. Verify "Continue to next step" button is not clickable
14. Fill out all required fields (Organization name, Street Address 1, City, State)
15. Verify Country is prefilled with USA but is editable
16. Fill out any optional fields
17. Select "No" radio button under "Do you have a VA Form 21-22 for this claimant?"
18. Verify "Continue to next step" button is clickable and click it AND verify modal appears with heading "Review and confirm claimant information"
19. Select Cancel and edit
20. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
21. Click "Continue to next step" button
22. Verify Modal appears
23. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
24. Click "Confirm" button
25. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 19 - Verify SC Form functions when claimant not listed is an Attorney that exists in Caseflow (300000037)
[Design](https://bipuiux.invisionapp.com/console/share/3RH2VSNCJPG/944349328)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select " Supplemental Claim – VA Form 20-0995"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Attorney" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Type in Attorney's name in "Claimant's name" dropdown and select it ex:Noel Mertz
14. Verify Claimant's address appears below "Claimant's address" subheading
15. Verify "Continue to next step" button is clickable and click it
16. Verify a modal appears with heading "Review and confirm claimant information", modal should have the Attorneys Name and Address.
17. Modal should also state "Intake does not have a Form 21-22" under "Claimant's POA" subheading
18. Click "Confirm" button
19. Verify you are navigated to "Add / Remove Issues" page
## Test Scenario 20 - Verify SC Form functions when claimant not listed is an Attorney that does not exist in Caseflow: Organization (300000038)
[Design](https://bipuiux.invisionapp.com/console/share/3RH2VSNCJPG/944349324)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select " Supplemental Claim – VA Form 20-0995"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Attorney" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Type in "Name not listed" in "Claimant's name" dropdown and select it
14. Select "Organization" radio button under "Is the claimant an organization or individual?"
15. Verify "Continue to next step" button is not clickable
16. Fill out all required fields (Organization name, Street Address 1, City, State)
17. Verify Country is prefilled with USA but is editable
18. Fill out any optional fields
19. Verify "Continue to next step" button is clickable and click it AND verify modal appears with heading "Review and confirm claimant information"
20. Select Cancel and edit
21. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
22. Click "Continue to next step" button
23. Verify Modal appears
24. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
25. Click "Confirm" button
26. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 21 - Verify SC Form functions when claimant not listed is an Attorney that does not exist in Caseflow: Individual (300000041)
[Design](https://bipuiux.invisionapp.com/console/share/3RH2VSNCJPG/964685478)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select " Supplemental Claim – VA Form 20-0995"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Attorney" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
14. Type in "Name not listed" in "Claimant's name" dropdown and select it AND Select "Individual" radio button under "Is the claimant an organization or individual?"
15. Verify "Continue to next step" button is not clickable
16. Fill out all required fields (First name, Last name)
17. Fill out any optional fields
17. Verify "Continue to next step" button is clickable and click it AND verify modal appears with heading "Review and confirm claimant information"
18. Select Cancel and edit
19. Verify modal closes and you are brought back to "Add Claimant" page with information still filled
20. Click "Continue to next step" button
21. Verify Modal appears
22. Verify information entered appears below "Claimant" sub heading and "Claimant's POA" states "Intake does not have a Form 21-22"
23. Click "Confirm" button
24. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 22 - Verify SC Form functions when claimant has a POA that exists in caseflow (300000042)
[Design](https://bipuiux.invisionapp.com/console/share/3RH2VSNCJPG/944349293)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select " Supplemental Claim – VA Form 20-0995"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Child" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Fill out all required fields (First name, Last name)
14. Fill out any optional fields
15. Select "Yes" radio button under "Do you have a VA Form 21-22 for this claimant?"
16. Verify you are navigated to "Add Claimant's POA" page
17. Type a name in "Representative's name" dropdown ex: Meg Fay
18. Verify a subheading stating "Representative's address" appears with the address below
19. Select "Continue to next step" button
20. Verify modal appears with heading "Review and confirm claimant information", Claimant's information and Claimant's POA information that you have entered
21. Click "Confirm" button
22. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 23 - Verify SC Form functions when claimant has a POA that does not exist in caseflow: Individual (300000043)
[Design](https://bipuiux.invisionapp.com/console/share/RUDYBWMHGPX/963339323)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select " Supplemental Claim – VA Form 20-0995"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Spouse" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Fill out all required fields (First name, Last name)
14. Fill out any optional fields
15. Select "Yes" radio button under "Do you have a VA Form 21-22 for this claimant?"
16. Verify you are navigated to "Add Claimant's POA" page
17. Type "Name not listed" in "Representative's name"
18. Select "Individual" radio button under "Is the representative an organization or individual?"
19. Verify text fields allowing a representatives information to be filled appear below
20. Verify "Continue to next step" button is not clickable
21. Fill out all required fields (First name, Last name)
22. Fill out any optional fields
23. Verify "Continue to next step" button is clickable and click it
24. Verify modal appears with heading "Review and confirm claimant information", Claimant's information and Claimant's POA information that you have entered
25. Click "Confirm" button
26. Verify you are navigated to "Add/Remove Issues" page
## Test Scenario 24 - Verify SC Form functions when claimant has a POA that does not exist in caseflow: Organization (300000047)
[Design](https://bipuiux.invisionapp.com/console/share/RUDYBWMHGPX/963339317)
1. Sign in as a Intake user ex: BVAISHAW
2. Navigate to caseflow intake
3. In dropdown "Which form are you processing?", select " Supplemental Claim – VA Form 20-0995"
4. Type in Veteran ID mentioned above
5. Select ***Assigned Benefit*** radio button under "What is the Benefit Type?"
6. Select "Yes" radio button under "Is the claimant someone other than the Veteran?"
7. Select "Claimant not listed" under "Please select the claimant listed on the form. If the claimant is not listed, please select "Claimant not listed" and add their information in the next step."
8. Fill out the rest of the form with any relevant information
9. Select Continue to next step button
10. Verify you are navigated to "Add Claimant" page
11. Select "Spouse" from drop down "Relationship to the Veteran"
12. Verify "Continue to next step" button is not clickable
13. Fill out all required fields (First name, Last name)
14. Fill out any optional fields
15. Select "Yes" radio button under "Do you have a VA Form 21-22 for this claimant?"
16. Verify you are navigated to "Add Claimant's POA" page
17. Type "Name not listed" in "Representative's name"
18. Select "Organization" radio button under "Is the representative an organization or individual?"
19. Verify text fields allowing a representatives information to be filled appear below
20. Fill out all required fields (Organization name, Street Address 1, City, State)
21. Verify Country is prefilled with USA but is editable
22. Fill out any optional fields
23. Verify "Continue to next step" button is clickable and click it
24. Verify modal appears with heading "Review and confirm claimant information", Claimant's information and Claimant's POA information that you have entered
25. Click "Confirm" button
26. Verify you are navigated to "Add/Remove Issues" page
___
# Intake HLRs/SCs from Unrecognized Claimants scenarios
## Test Scenario 25 - Verify HLR Permissions Update Banner and E-mail link (300000048)
[Design](https://bipuiux.invisionapp.com/console/share/QTCKRDXAHEN/953715693)
1. Login as an Intake user ex:BVAISHAW
2. Navigate to mail intake page
3. Begin HLR intake
4. Navigate to Review Screen (Step3)
5. Verify banner is present with the following information: - Banner header: HLR and SC Permissions Update
- Informational text: Only VHA team members can establish Higher Level Reviews and Supplemental Claims with VHA issues. If you have a VHA claim, please return the packet to the main "VHA" queue in the Centralized Mail Portal or send downloaded documents to VHABENEFITAPPEALS@va.gov.
6. Select VHABENEFITAPPEALS@va.gov link
7. Verify you are navigated to your email application
8. Email is autopopulated with :
- Auto-Populated Recipient: VHABENEFITAPPEALS@va.gov
- Auto-Populated Subject: Potential VHA Higher-Level Review or Supplemental Claim
## Test Scenario 26 - Verify SC Permissions Update Banner and E-mail link (300000051) :heavy_check_mark:
[Design](https://bipuiux.invisionapp.com/console/share/QTCKRDXAHEN/953715693)
1. Login as an Intake user ex:BVAISHAW
2. Navigate to mail intake page
3. Begin SC intake
4. Navigate to Review Screen (Step3)
5. Verify banner is present with the following information: - Banner header: HLR and SC Permissions Update
- Informational text: Only VHA team members can establish Higher Level Reviews and Supplemental Claims with VHA issues. If you have a VHA claim, please return the packet to the main "VHA" queue in the Centralized Mail Portal or send downloaded documents to VHABENEFITAPPEALS@va.gov.
6. Select VHABENEFITAPPEALS@va.gov link
7. Verify you are navigated to your email application
8. Email is autopopulated with :
- Auto-Populated Recipient: VHABENEFITAPPEALS@va.gov
- Auto-Populated Subject: Potential VHA Higher-Level Review or Supplemental Claim
## Test Scenario 27 - Verify Benefits in HLR review for non VHA user (300000052)
[Design](https://bipuiux.invisionapp.com/console/share/QTCKRDXAHEN/953715693)
1. Login as an Intake user ex:BVAISHAW
2. Navigate to mail intake page
3. Begin HLR intake
4. Navigate to Review Screen (Step3)
5. Verify the benefit types are shown in this order
Compensation
Pension & Survivor’s Benefits
Fiduciary
Insurance
Education
Veterans Readiness and Employment
Loan Guaranty
National Cemetery Administration
Veterans Health Administration
6. Verify you are able to select all the benefit types except "Veterans Health Administration"
7. Verify when trying to select "Veterans Health Administration"
- The option is grayed out
- When hovering over it a message appears matching the banner above "Only VHA team members can establish Higher Level Reviews and Supplemental Claims with VHA issues. If you have a VHA claim, please return the packet to the main "VHA" queue in the Centralized Mail Portal or send downloaded documents to VHABENEFITAPPEALS@va.gov. "
## Test Scenario 28 - Verify Benefits in SC review for non VHA user (300000057)
[Design](https://bipuiux.invisionapp.com/console/share/QTCKRDXAHEN/953715693)
1. Login as an Intake user ex:BVAISHAW
2. Navigate to mail intake page
3. Begin SC intake
4. Navigate to Review Screen (Step3)
5. Verify the benefit types are shown in this order
Compensation
Pension & Survivor’s Benefits
Fiduciary
Insurance
Education
Veterans Readiness and Employment
Loan Guaranty
National Cemetery Administration
Veterans Health Administration
6. Verify you are able to select all the benefit types except "Veterans Health Administration"
7. Verify when trying to select "Veterans Health Administration"
- The option is grayed out
- When hovering over it a message appears matching the banner above "Only VHA team members can establish Higher Level Reviews and Supplemental Claims with VHA issues. If you have a VHA claim, please return the packet to the main "VHA" queue in the Centralized Mail Portal or send downloaded documents to VHABENEFITAPPEALS@va.gov. "
## Test Scenario 29 - Verify VHA User is able to select "Veterans Health Administration" Benefit Type in SC Flow (300000058)
[Design](https://bipuiux.invisionapp.com/console/share/QTCKRDXAHEN/953715693)
1. Login as an VHA USER ex: ACBAUERVVHAH
2. Navigate to mail intake page
3. In dropdown "Which form are you processing?", select " Supplemental Claim – VA Form 20-0995"
4. Type in Veteran ID mentioned above
5. Select "Veterans Health Administration" radio button under "What is the Benefit Type?"
6. Select "No" radio button under "Is the claimant someone other than the Veteran?"
7. Fill out the rest of the form with any relevant information
8. Verify "Continue to next step" button is clickable and click it
9. Verify you are brought to the Add/Remove issues screen
## Test Scenario 30 - Verify VHA User is able to select "Veterans Health Administration" Benefit Type in HLR Flow (300000063)
[Design](https://bipuiux.invisionapp.com/console/share/QTCKRDXAHEN/953715693)
1. Login as an VHA USER ex: ACBAUERVVHAH
2. Navigate to mail intake page
3. In dropdown "Which form are you processing?", select " Higher Level Review – VA Form 20-0996"
4. Type in Veteran ID mentioned above
5. Select "Veterans Health Administration" radio button under "What is the Benefit Type?"
6. Select "No" radio button under "Is the claimant someone other than the Veteran?"
7. Fill out the rest of the form with any relevant information
8. Verify "Continue to next step" button is clickable and click it
9. Verify you are brought to the Add/Remove issues screen