# How to Scan to Email Using a Kyocera Printer
“Learn how to set up and use the scan-to-email feature on Kyocera printers. Step-by-step guide plus expert support at **1-844-957-6312**.”
One of the most convenient features of Kyocera multifunction printers (MFPs) is the ability to **scan documents directly to email**. This saves time, eliminates the need for extra software, and makes sharing files easier. However, setting up and using the scan-to-email function can sometimes be confusing, especially if you’re not familiar with network and email settings. If you encounter issues or need expert help, you can always call connect with certified printer support specialists who can walk you through the process step by step.
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## What Is Scan to Email?
The “scan to email” feature allows you to:
* Digitize paper documents quickly.
* Send scanned files as attachments directly from your Kyocera printer.
* Eliminate the need to transfer files through USB drives or external storage.
This feature is especially useful for offices and businesses that frequently share signed documents, invoices, reports, or other paperwork.
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## Requirements for Scan to Email on Kyocera Printers
Before setting up scan to email, you’ll need:
1. **A Working Email Account**
* A corporate or personal email address (e.g., Gmail, Outlook, Yahoo, or company mail server).
2. **SMTP Server Details**
* Outgoing mail server (SMTP address and port).
* Authentication credentials (username and password).
3. **Network Connection**
* Your Kyocera printer must be connected to the same network as your email server or have internet access.
4. **Administrator Access**
* Access to your printer’s system or web-based interface to configure email settings.
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## Step-by-Step Guide: Setting Up Scan to Email
### Step 1: Access Printer Settings
* On the printer control panel, press the **System Menu/Counter** button.
* Log in as **Administrator** (default credentials may vary by model).
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### Step 2: Configure SMTP Settings
1. Navigate to **System/Network Settings** > **Email Settings**.
2. Enter your SMTP server information:
* **SMTP Server Name/Address**: (e.g., smtp.gmail.com for Gmail).
* **Port Number**: Usually 465 or 587 for secure email.
* **Authentication**: Enable and enter your email username and password.
3. Select the **Encryption** type (SSL/TLS) depending on your email provider’s requirements.
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### Step 3: Add Sender Information
* Input the **default sender email address** (the email account you’re using).
* This will appear as the “From” address when recipients get your scanned files.
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### Step 4: Test the Connection
* Most Kyocera printers have a **Test SMTP** option.
* Run the test to confirm the settings are correct.
* If successful, your printer can now send emails.
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### Step 5: Perform a Scan to Email
1. Place your document on the scanner glass or in the document feeder.
2. Select **Scan** from the printer’s home screen.
3. Choose **Scan to Email**.
4. Enter the recipient’s email address manually or select from the address book (if configured).
5. Adjust scan settings (resolution, file format, color/black-and-white).
6. Press **Start**.
7. The document will be scanned and sent directly to the chosen email.
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## Troubleshooting Common Scan to Email Issues
Even after setup, you may run into errors. Here are some common issues and fixes:
### 1. SMTP Connection Error
* Double-check the SMTP server address and port.
* Verify encryption settings (SSL/TLS).
* Ensure your printer has network access.
### 2. Authentication Failed
* Re-enter the correct email username and password.
* If using Gmail, enable “Less Secure Apps” (or create an **App Password** for enhanced security).
### 3. Email Not Sending
* Check your firewall or antivirus settings.
* Make sure your ISP is not blocking outgoing mail ports.
* Update the printer’s firmware if needed.
### 4. Large File Size
* Reduce the scan resolution or select **PDF (compressed)** format.
* Split large documents into multiple smaller scans.
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## Advantages of Using Scan to Email
1. **Time-Saving** – No need to scan, save, and manually attach files to emails.
2. **Efficiency** – Send documents directly from the printer to the recipient.
3. **Professional Workflow** – Great for offices that need quick document sharing.
4. **Digital Storage** – Keep digital copies of paperwork without extra steps.
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## Tips for a Smooth Scan-to-Email Setup
* Use **genuine email servers** like Gmail, Outlook, or your company’s secure server.
* Always update your Kyocera printer firmware.
* Regularly test the email function to ensure it works properly.
* Save frequently used addresses in the printer’s address book for faster access.
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## When to Contact Support
If your Kyocera printer refuses to send emails even after entering the correct settings, it could be due to advanced network configurations, ISP restrictions, or firmware problems. In such cases, contacting professionals is the fastest way to get back on track. Call to connect with experienced Kyocera support specialists who can help configure scan-to-email properly and resolve any technical issues.
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## Conclusion
The **scan-to-email function** on Kyocera printers is an incredibly powerful feature that can improve productivity and streamline document sharing. While setup involves configuring SMTP settings, sender details, and testing connections, once it’s complete, you’ll be able to scan and send documents directly from your printer in just a few clicks.
If you face any challenges during setup or encounter ongoing issues, don’t hesitate to seek expert guidance. Simply call **1-844-957-6312** for professional support and ensure your Kyocera printer’s scan-to-email feature works flawlessly.