United Airlines, a major American airline and member of the Star Alliance, offers a wide range of travel services globally. While United does not operate direct flights to or from Bali (Ngurah Rai International Airport – DPS) as of now, travelers in Indonesia, especially those in Bali, can still access the airline's services through its international network, connecting flights, and regional offices. The [United Airlines Bali Office in Indonesia](https://www.airofficecounter.com/united-airlines/united-airlines-bali-office-in-indonesia/) plays a crucial role in offering customer support, managing bookings, and delivering essential travel-related assistance for United passengers traveling to and from Southeast Asia.

**Location and Accessibility**
The United Airlines Bali Office is typically located in a commercial business area or within an airport services complex. Although the airline does not maintain a large hub in Bali, the office facilitates communication between United Airlines and its customers in Indonesia. It acts as a representative point, helping passengers coordinate international travel, particularly those connecting through United’s partner airlines in the region like Singapore Airlines or Thai Airways.

Travelers can easily reach the office via public transport, taxi services, or private vehicles. For those already at Ngurah Rai International Airport, it's possible to get directions from the airport’s information desk or access the services remotely via United’s customer support channels.

**Services Offered at United Airlines Bali Office**
Despite not operating direct flights from Bali, the United Airlines office in Bali provides a comprehensive range of travel-related services. These include:

1. Flight Booking and Reservations
Customers can book tickets for any United-operated route from Bali to destinations in North America, Europe, and beyond. Since Bali isn’t a departure hub for United, itineraries often include a codeshare or partner airline segment to a nearby international gateway such as Singapore (SIN), Tokyo (NRT), or Bangkok (BKK), where passengers can then board a United Airlines flight.

2. Changes and Cancellations
Whether it’s rebooking a flight due to schedule changes, requesting flight upgrades, or canceling trips, the Bali office assists travelers with all modifications. Policies vary based on fare class and destination, but the staff ensures travelers understand refund eligibility, change fees, and available options.

3. Baggage Services
United Airlines’ standard baggage allowance varies by route and fare type. The Bali office helps passengers understand baggage limits, excess baggage fees, and offers assistance for mishandled baggage claims when transiting through international airports on United routes.

4. Check-In and Boarding Support
Though online check-in is the norm, the Bali office supports passengers needing special assistance with check-in procedures, including families, unaccompanied minors, and senior citizens. If the journey involves connecting airlines, the staff can help ensure passengers receive through-boarding passes and correct baggage tags.

5. MileagePlus Frequent Flyer Program Assistance
MileagePlus members can contact the Bali office to redeem miles, update their profile, understand tier benefits, or inquire about missing miles from past flights. They can also get information on how to earn miles through partner airlines, hotel stays, or credit card spending.

6. Travel Policies and Visa Information
United Airlines staff guide passengers on transit visa requirements, COVID-19 protocols, and travel documentation. Since international itineraries often involve complex entry rules, this service is crucial for smooth travel.

7. Special Travel Services
Passengers needing medical assistance, traveling with pets, or requiring accessible travel accommodations can coordinate these services through the Bali office. This includes oxygen requests, wheelchair assistance, or pet cargo handling in compliance with United’s animal transportation policies.

8. Group Travel and Corporate Bookings
For businesses planning corporate trips or travel agencies handling group bookings, the Bali office provides dedicated account management, group fare quotes, and travel coordination to United destinations.

Connecting from Bali to United’s Global Network
Since United does not operate direct flights from Bali, travelers can connect through nearby Asian cities with stronger United presence:

Singapore (SIN): United operates non-stop flights to San Francisco and Los Angeles from Singapore. Singapore Airlines can be used for the Bali-Singapore leg.

Tokyo (NRT/HND): United has a hub in Tokyo with flights to multiple U.S. cities. ANA (All Nippon Airways) connects Bali to Japan.

Bangkok (BKK): Another regional connection point where passengers can use Thai Airways to reach United hubs.

Using Star Alliance partnerships, United ensures seamless baggage transfer, coordinated boarding, and shared lounges for premium travelers on connecting flights.

Business Hours and Contact Information
The United Airlines Bali Office typically operates during standard business hours (Monday to Friday, 9:00 AM – 5:00 PM), excluding public holidays. However, service availability might be extended during peak travel periods or adjusted based on passenger demand. Passengers are encouraged to contact the office directly for the most accurate hours.

**Contact Information:**

Airport Address: Jalan Raya Gusti Ngurah Rai, Tuban, Kec. Kuta, Kabupaten Badung, Bali 80362, Indonesia
Contact Number: [phone]
Working Hours: 24 hours

**Why Visit the United Airlines Bali Office?**
Travelers may wonder why they should visit a physical office in the digital age. Here are key reasons:

In-Person Expertise: Staff offer personalized solutions that might be complicated online—especially for multi-leg itineraries or special travel requests.

Local Support: A locally situated office ensures time-zone aligned communication and culturally appropriate service.

Document Handling: Passengers dealing with complex documents like medical certificates, group travel authorizations, or refund forms may prefer face-to-face service.

Emergency Help: During disruptions such as cancellations, strikes, or natural events, having a physical point of contact can significantly ease stress.

**Customer Experience and Feedback**
Most travelers who have used the United Airlines Bali Office appreciate the knowledgeable and polite staff, the office’s ability to coordinate effectively with international hubs, and the personalized attention to detail. There’s also praise for the office’s ability to liaise with regional Star Alliance partners to streamline travel connections.

However, some limitations include:

The office’s inability to issue boarding passes for connecting partner flights.

Limited opening hours compared to 24/7 call centers.

Occasional delays in coordination due to time differences with U.S. headquarters.

**Conclusion**
The United Airlines Bali Office in Indonesia acts as a vital bridge between local travelers and United’s expansive global network. Whether you're planning a family vacation to California, a business trip to New York, or a complex multi-destination itinerary across Europe and Asia, the Bali office can help facilitate your journey with expert service and regional knowledge. While United does not fly directly from Bali, its partnerships through Star Alliance make global travel seamless and reliable for Indonesian passengers.

From booking to boarding and everything in between, the office offers essential services to make your international journey smooth and enjoyable. If you're in Bali and flying with United—or planning to—their local office remains a convenient and valuable resource.