# How Do I Cancel a TAP Air Portugal Flight Ticket?
To cancel your TAP Air Portugal flight ticket, you can use their website or call **1-833-341-3894** for assistance if online cancellation isn’t possible.
Sometimes, travel plans change, and you might need to cancel your flight ticket. If you booked with TAP Air Portugal and want to cancel your flight, it’s important to know the airline’s rules and procedures. Cancelling a ticket isn’t always straightforward, especially when it comes to refunds or fees.
This article will guide you step-by-step on how to cancel your TAP Air Portugal flight ticket, explain what to expect regarding refunds and fees, and share useful tips to handle cancellations smoothly.
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### Understanding TAP Air Portugal’s Cancellation Policy
Before cancelling your ticket, it’s important to understand TAP’s cancellation policy. Here are the basics:
* **Ticket Type Affects Refundability:** TAP tickets come in different fare classes, some refundable and some non-refundable.
* **Cancellation Fees May Apply:** Even if your ticket is refundable, cancellation fees might be charged.
* **24-Hour Grace Period:** TAP generally offers a 24-hour window after booking where you can cancel for free.
* **Non-refundable Tickets:** Many discounted or special offer tickets are non-refundable.
* **Cancellations Due to TAP:** If TAP cancels your flight, you are usually entitled to a full refund or rebooking.
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### Step-by-Step Guide to Cancel Your TAP Air Portugal Flight Ticket
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#### Step 1: Check Your Ticket Type and Fare Conditions
Review your booking confirmation or ticket receipt to find out if your ticket is refundable or non-refundable. Knowing your fare conditions helps set realistic expectations about cancellations and refunds.
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#### Step 2: Log in to TAP Air Portugal Website or App
* Visit the official TAP Air Portugal website or open their mobile app.
* Click on **Manage Booking** or **My Trips**.
* Enter your booking reference (PNR) and last name to access your booking.
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#### Step 3: Find the Cancellation Option
Once you have accessed your booking:
* Look for the option to cancel your flight.
* TAP will display whether your ticket is eligible for cancellation and refund.
* Follow the prompts to proceed with cancellation.
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#### Step 4: Request a Refund (If Eligible)
If your ticket is refundable or TAP canceled your flight:
* Submit your refund request during cancellation.
* Provide any additional information requested.
* You may get a refund to your original payment method or as travel credit, depending on circumstances.
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#### Step 5: Contact TAP Customer Service (If Needed)
If you cannot cancel online or have special circumstances:
* Call TAP Air Portugal’s customer service hotline.
* Provide your booking details.
* Request cancellation and ask about refund options.
* Keep the confirmation of your cancellation.
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### Cancelling TAP Tickets Bought Through a Travel Agent or Third Party
If you booked via a travel agency or third-party website:
* Contact the agent or website directly to request cancellation.
* Their cancellation and refund policies may differ.
* Keep all correspondence and proof of cancellation.
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### What Happens After Cancellation?
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#### Refund Timelines
* Refunds may take several days or weeks depending on payment method and airline processing.
* TAP will notify you via email about the refund status.
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#### Cancellation Fees
* Cancellation fees depend on your ticket’s fare rules.
* Some tickets may be fully refundable without fees if canceled within the grace period.
* Non-refundable tickets may not offer refunds but might allow changes or credit.
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### Special Cases for Cancellation
* **Flight Cancellation by TAP:** Full refund or rebooking.
* **Medical Emergencies or Compassionate Grounds:** TAP may consider refunds or waivers with proper documentation.
* **Travel Restrictions:** TAP has adjusted policies during events like the COVID-19 pandemic to allow more flexible cancellations or changes.
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### Can You Change Your Flight Instead of Canceling?
If you don’t want to lose your ticket’s value, consider changing your flight date or destination instead of canceling.
* TAP allows changes but may charge fees or fare differences.
* Changes can be made online or by contacting customer service.
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### Tips for Canceling TAP Air Portugal Tickets
* **Act Quickly:** Cancel as soon as you know you cannot travel.
* **Check Fare Rules Before Booking:** Choose refundable tickets if flexibility is important.
* **Keep All Documentation:** Save cancellation confirmations and refund communications.
* **Consider Travel Insurance:** It can protect you from losses due to cancellations.
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### Summary
Cancelling a TAP Air Portugal flight ticket depends largely on the type of ticket you purchased. Refundable tickets give you more flexibility but may have cancellation fees. Non-refundable tickets may not be refundable but sometimes offer credit or change options.
To cancel your TAP ticket:
* Review your fare rules.
* Cancel online via TAP’s website or app.
* Request refunds if eligible.
* Contact customer service for help.
* If booked through an agent, contact them for cancellation.
Understanding these details will help you cancel your TAP Air Portugal flight smoothly and avoid surprises.