---
# System prepended metadata

title: 'How to provide additional info in case of the slowness of dashboards [UI issues]'
tags: [ThingsBoard]

---

## How to provide additional info in case of the slowness of dashboards [UI issues]


To provide support additional info for further investigation do next:

1. Open dev-tool in your browser
- Navigate to the desired page
- Press CTRL+SHIFT+J (CMD+OPT+J/C on a Mac) or F12 or right-click on the page and “Inspect“
![](https://hackmd.io/_uploads/H1L9Siu3n.png)

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2. Right-click on reload icon (near address line) → Empty Cache and Hard reload
![](https://hackmd.io/_uploads/Hyh6Ss_2n.png)

<br/>

3. Navigate to the “Console“ tab → right-click on records → Save as
![](https://hackmd.io/_uploads/HJJqUid22.png)

<br/>

4. Navigate to the “Network“ tab → right-click on records → Save all as HAR with content
![](https://hackmd.io/_uploads/SyC2Us_nn.png)

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5. Provide support with all the files.

