# Best Buy Without Box Return Policy - Full Guide

**Best Buy Without Box 1–877–698–8051 Return Policy**

Best Buy, one of the largest electronics stores in the United States, allows consumers to return most products they are not satisfied with. However, many buyers are unaware of their open box return policy.

## What is Best Buy’s open box return policy?

This policy allows customers to request a return by mail or at a physical store. When returning an open box item, you must show proof of purchase. Original receipts, gift receipts, delivery notes or credit card invoices are accepted.

Customers can return almost any open box item to Best Buy as long as they do so within the returns and exchange window. This also includes refurbished, new, clearance or discounted items.

### What membership do you have?

For standard member customers, returns must be made within 14 days of purchase. Elite and Elite Plus members have 30 and 45 days respectively. Additionally, when requesting a return, Best Buy prefers that you produce the original packaging and accessories.

It’s also important to know that Best Buy may reject your return request. This usually happens if you don’t have any valid ID or proof of purchase, or if the item has been tampered with.

### Do you need the original packaging to return items?

Luckily, Best Buy will accept returns on products without the original packaging or box! Best Buy states that if anything is missing, they can process your return with a non-refundable deduction from your refund. They do this to replace missing parts in the package.

However, they will need a receipt or other proof of purchase for a refund to be processed without packaging. Additionally, unpackaged returns must be made within 14–45 days of purchase.

### Are Best Buy’s open box items worth it?

Open Box products are worth purchasing if the price of the item is taken into account. They are cheaper than new products and can save you money but at the risk of lower quality.

If an item is labeled “open box”, this indicates that the package has been opened and returned. This does not necessarily mean that the product is defective or damaged. For example, someone may return an opened smartphone because they don’t like the model or color. However, be careful and remember to test the product before purchasing it to avoid any problems.

### Do open box items have a warranty?

The Best Buy Outlet Guide states that open box items have a warranty, depending on the product category. An open-box MacBook Pro, for example, should have a one-year warranty from the date of purchase. Although most open box items come with a warranty, exclusions may apply. However, if an open box product’s manufacturer’s warranty has expired, Best Buy offers repairs and service for the product.

### What is Best Buy Excellent Open Box?

An item’s Open Box Excellent tag specifies the item’s working status. When a product is returned to Best Buy, it is examined and tested to ensure it is in good physical and working condition.

Open box products may be labeled as “Excellent-Certified”, “Excellent”, “Satisfactory” or “Fair”, depending on their working condition. Most open box products also come with all parts and accessories, except as noted in the product specifications.

#### Final Thoughts

In short, Best Buy’s open box return policy is comprehensive and inclusive. Customers who are dissatisfied with an open box product should not hesitate to return the item within the return window.

If you lost the original packaging and accessories during a return, don’t worry. Best Buy will still refund you, but may take a portion of your refund to replace missing parts. Before purchasing an open box product, consider checking its warranty and condition to ensure you are getting value for your money.

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