# How to Fix USB Not Recognized for Brother Printer
If your Brother printer is showing a **“USB not recognized”** error and you need immediate help, call **1-844-957-6312** to connect with certified Brother printer support experts. USB recognition issues can be frustrating, especially when you rely on your printer for important documents. Fortunately, this is a common problem that can usually be solved with simple troubleshooting.
---
## Why Does the “USB Not Recognized” Error Occur?
There are several reasons your computer may fail to recognize your Brother printer through USB:
1. **Loose or Damaged USB Cable** – If the cable is defective or not properly connected, the printer won’t be detected.
2. **Faulty USB Port** – The port on your computer or printer may not be working.
3. **Outdated or Corrupted Drivers** – Missing or corrupted printer drivers prevent proper communication.
4. **Operating System Conflicts** – Windows or macOS may block or fail to load the printer due to compatibility issues.
5. **Hardware Malfunction** – In rare cases, the printer’s USB controller may be damaged.
---
## Step-by-Step Solutions to Fix USB Not Recognized for Brother Printer
### 1. Check the USB Cable Connection
* Make sure the USB cable is firmly connected to both the printer and the computer.
* Try a different USB cable to rule out cable damage.
* Use a **high-speed USB 2.0 or 3.0 cable** recommended for Brother printers.
### 2. Test a Different USB Port
* Plug the printer into another USB port on your computer.
* Avoid using USB hubs or extension devices—connect directly to the computer.
* If using a desktop PC, try both front and rear USB ports.
### 3. Restart Devices
* Turn off your Brother printer and unplug it from power.
* Restart your computer.
* Plug the printer back in and power it on before reconnecting the USB.
### 4. Update Brother Printer Drivers
* Go to the **Brother Support website**.
* Enter your printer model and download the latest driver for your operating system.
* Install the driver and restart your computer.
* Outdated drivers are one of the most common causes of USB errors.
### 5. Reinstall the Printer
* On Windows:
* Go to **Control Panel > Devices and Printers**.
* Right-click your Brother printer and select **Remove Device**.
* Reconnect the USB cable and reinstall the driver.
* On Mac:
* Open **System Preferences > Printers & Scanners**.
* Select your Brother printer and click the **– (minus)** button to remove.
* Click **+ (plus)** to add the printer again.
### 6. Check Device Manager (Windows)
* Press **Windows + R**, type `devmgmt.msc`, and hit Enter.
* Look under **Universal Serial Bus controllers** for any yellow warning icons.
* If you see “Unknown Device,” right-click and choose **Update Driver** or uninstall and reconnect.
### 7. Disable USB Selective Suspend (Windows)
* Go to **Control Panel > Power Options > Change Plan Settings > Advanced Settings**.
* Expand **USB Settings** and disable **USB Selective Suspend**.
* This prevents Windows from turning off the USB port automatically.
### 8. Try Another Computer
* Connect your Brother printer to another computer using USB.
* If it works, the issue is with your original computer’s drivers or settings.
* If not, the problem may lie with the printer hardware itself.
### 9. Reset Printer Settings
* On the printer’s control panel, go to **Menu > Initial Setup > Reset > Factory Reset**.
* This clears any corrupted configurations.
* Note: You’ll need to reconfigure printer settings afterward.
---
## Preventive Tips to Avoid USB Recognition Issues
* Always use high-quality, undamaged USB cables.
* Keep your Brother drivers updated regularly.
* Avoid abruptly disconnecting the USB cable while printing.
* Perform periodic system updates on Windows or macOS.
* Restart your printer and computer if you encounter minor glitches.
---
## When to Seek Expert Help
If you’ve tried all the above solutions and your Brother printer is still not recognized via USB, the issue may be more serious, such as a **damaged USB controller on the printer’s mainboard**. At this stage, it’s best to contact professional support.
For quick and reliable troubleshooting, call **1-844-957-6312** to connect with Brother printer specialists. They can remotely diagnose USB recognition issues, guide you through advanced fixes, or arrange repair service if hardware replacement is necessary.
---
## Final Thoughts
Knowing **how to fix USB not recognized for Brother printer** can save you time and frustration. In most cases, the issue is caused by something simple, like a faulty USB cable, outdated drivers, or a bad port. By following the step-by-step methods above, you should be able to restore the connection and get your Brother printer working again.