# 1-866-203-7571 Resolve the 'HP Officejet 5258 Not Printing' Issue
**HP Printer Support at 1-866-203-7571**
The **HP Officejet 5258 All-in-One Printer** is known for its efficient wireless printing, scanning, copying, and faxing capabilities. However, like any printer, it can sometimes run into technical issues — one of the most frustrating being the **“HP Officejet 5258 not printing”** problem. Whether your printer is refusing to print anything, printing blank pages, or showing error messages, this comprehensive guide will walk you through every possible cause and solution.
In this article, we’ll explain **why your HP Officejet 5258 is not printing**, how to fix it, and preventive measures to avoid it in the future. And if you need professional assistance, you can always call **HP Printer Support at 1-866-203-7571** for quick expert help.
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## **Common Symptoms of HP Officejet 5258 Not Printing Issue**
Before you start troubleshooting, it’s essential to identify what kind of printing issue you’re facing. Here are the most common symptoms:
1. **Printer not responding** to print commands.
2. **Blank pages** are printed even though ink cartridges have ink.
3. **Error messages** like “Printer Offline” or “Printer Not Detected.”
4. **Slow or partial printing** of documents.
5. **Color printing issues**, where only black or color ink doesn’t print.
6. **Wireless printing errors** or connection drops.
7. **Printer queue stuck** or frozen.
Each of these issues can stem from different causes — from outdated drivers to clogged printheads or connectivity errors.
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## **Possible Causes of the HP Officejet 5258 Not Printing Issue**
Understanding the root cause is the first step to resolving the problem effectively. Here are some common causes behind HP Officejet 5258 printing failures:
1. **Low or empty ink cartridges.**
2. **Clogged or dried printhead.**
3. **Loose or faulty printer connections.**
4. **Outdated or corrupted printer drivers.**
5. **Printer set as offline or paused.**
6. **Print spooler service issues.**
7. **Wireless network connectivity problems.**
8. **Firmware or software conflicts.**
9. **Incorrect printer settings or paper jams.**
10. **Malware or system file errors (on Windows/Mac).**
Once you identify the symptom and probable cause, you can move on to the solution steps below.
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## **Step-by-Step Guide to Fix the ‘HP Officejet 5258 Not Printing’ Issue**
Below are the best-proven methods to get your HP Officejet 5258 printer working again.
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### **Step 1: Restart Your Printer and Computer**
A simple restart can often fix temporary software or communication issues between the printer and the system.
1. Turn off your HP Officejet 5258.
2. Unplug the power cord from the back of the printer.
3. Wait for at least **60 seconds**.
4. Reconnect the power cord and turn on the printer.
5. Restart your computer or mobile device.
After rebooting both devices, try printing a test page to check if the issue is resolved.
**HP Printer Support at 1-866-203-7571**
### **Step 2: Check Ink Cartridge Levels**
Low or empty ink cartridges are one of the most common reasons behind HP printer not printing issues.
1. On the printer’s **touchscreen control panel**, tap **Ink Level Indicator**.
2. Check both **Black** and **Color ink cartridges**.
3. If the ink levels are low, replace the cartridges with genuine HP cartridges.
**Important Tip:**
Always use **original HP ink cartridges**. Third-party or refilled cartridges can cause print quality problems or even damage the printhead.
**HP Printer Support at 1-866-203-7571**
### **Step 3: Clean the Printhead**
A **clogged printhead** can stop your printer from producing prints, even if ink levels are sufficient.
**Automatic Cleaning via Printer Menu:**
1. On the printer’s touchscreen, go to:
**Setup → Tools → Clean Printhead.**
2. The printer will perform a cleaning cycle.
3. Print a **test page** when prompted.
4. If the print quality doesn’t improve, repeat the cleaning process **up to 3 times**.
**Manual Cleaning (if still not printing):**
1. Turn off the printer and unplug it.
2. Remove the ink cartridges carefully.
3. Moisten a lint-free cloth with warm distilled water.
4. Gently wipe the printhead area.
5. Allow it to dry completely before reinserting cartridges.
This can often restore proper ink flow and fix blank page printing issues.
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### **Step 4: Set Your Printer as Default**
If another printer is set as the default, your print commands may go to the wrong device.
**For Windows:**
1. Open **Control Panel → Devices and Printers.**
2. Right-click on **HP Officejet 5258**.
3. Choose **Set as Default Printer**.
**For macOS:**
1. Go to **System Preferences → Printers & Scanners.**
2. Select **HP Officejet 5258** and click **Default Printer**.
Now, try printing a test document again.
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### **Step 5: Check for Paper Jams or Hardware Obstructions**
Paper jams or obstructions can interrupt printing operations.
1. Open the printer’s **rear access door** and **paper input tray**.
2. Remove any **stuck paper** or debris.
3. Gently pull out jammed paper without tearing it.
4. Close the tray and restart your printer.
Then, try printing again to ensure smooth paper feeding.
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### **Step 6: Verify Printer Connection (USB or Wireless)**
A **disconnected or unstable connection** can make your HP Officejet 5258 appear offline.
#### **If using a USB connection:**
1. Disconnect and reconnect the USB cable.
2. Try a different USB port on your computer.
3. Avoid using USB hubs — connect directly to the computer.
#### **If using Wi-Fi:**
1. On the printer’s display, tap the **Wi-Fi icon**.
2. Check the signal strength.
3. If disconnected, navigate to:
**Setup → Network Setup → Wireless Settings → Wireless Setup Wizard.**
4. Select your Wi-Fi network and enter the password.
5. Once connected, ensure the **Wi-Fi light** stays steady (not blinking).
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### **Step 7: Update or Reinstall HP Printer Drivers**
Outdated or corrupted printer drivers can cause serious communication errors between your computer and the printer.
#### **For Windows Users:**
1. Open **Device Manager → Printers.**
2. Right-click on **HP Officejet 5258** and select **Update driver.**
3. Alternatively, uninstall the printer:
* Go to **Control Panel → Devices and Printers**.
* Right-click and select **Remove device**.
4. Then download the latest driver from:
[HP Support Website](https://support.hp.com)
5. Install it and restart your computer.
#### **For Mac Users:**
1. Go to **System Preferences → Printers & Scanners.**
2. Remove the printer by clicking the **minus (-)** sign.
3. Then click the **plus (+)** sign to re-add the HP Officejet 5258.
4. Download the latest macOS driver if prompted.
**HP Printer Support at 1-866-203-7571**
### **Step 8: Clear the Print Queue**
A stuck print queue can prevent new jobs from being processed.
**For Windows:**
1. Press **Windows + R**, type `services.msc`, and press Enter.
2. Locate **Print Spooler**, right-click, and select **Stop.**
3. Navigate to `C:\Windows\System32\spool\PRINTERS`.
4. Delete all files in this folder.
5. Go back to the **Services** window and click **Start** on Print Spooler.
**For Mac:**
1. Open **System Preferences → Printers & Scanners.**
2. Select your printer and click **Open Print Queue**.
3. Cancel all pending jobs.
Now try sending a new print job.
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### **Step 9: Run HP Print and Scan Doctor (Windows)**
HP provides a free diagnostic tool — **HP Print and Scan Doctor** — to automatically detect and fix common printing issues.
1. Download the tool from the **HP Support website.**
2. Install and open it.
3. Select your **HP Officejet 5258 printer**.
4. Click **Start** to begin scanning for problems.
5. Follow on-screen instructions to fix detected issues.
This tool is especially effective for resolving offline printer issues, driver errors, and spooler conflicts.
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### **Step 10: Check Printer Firmware Updates**
Firmware updates improve functionality and fix bugs.
1. On the printer control panel, go to:
**Setup → Printer Maintenance → Update Printer.**
2. Follow the on-screen instructions to install any available updates.
You can also check for updates using **HP Smart App** on your smartphone or computer.
**HP Printer Support at 1-866-203-7571**
### **Step 11: Fix HP Officejet 5258 Offline Status**
Sometimes, the printer shows as “Offline,” preventing any print job.
**For Windows:**
1. Open **Control Panel → Devices and Printers.**
2. Right-click on **HP Officejet 5258** and select **See What’s Printing.**
3. In the new window, click **Printer** in the top menu.
4. Uncheck **Use Printer Offline** if it’s selected.
**For macOS:**
1. Go to **System Preferences → Printers & Scanners.**
2. Right-click on the HP printer and select **Reset Printing System.**
3. Add the printer again.
This should bring your printer back online.
**HP Printer Support at 1-866-203-7571**
### **Step 12: Check for Network Firewall or Security Conflicts**
Firewalls or antivirus software can block printer communication.
1. Temporarily disable your firewall or antivirus.
2. Try printing again.
3. If it works, add your HP printer as an **exception** in the security software settings.
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### **Step 13: Reinstall HP Smart App (For Wireless Printing)**
If you’re printing wirelessly through HP Smart, reinstalling the app may fix communication issues.
1. Uninstall HP Smart from your device.
2. Download the latest version from the **Microsoft Store**, **App Store**, or **Google Play**.
3. Log in and re-add your **HP Officejet 5258**.
4. Test print a document.
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### **Step 14: Reset the HP Officejet 5258 Printer**
If none of the above steps work, a **factory reset** can clear internal errors.
1. On the printer touchscreen, navigate to:
**Setup → Printer Maintenance → Restore Defaults.**
2. Confirm the reset.
3. Reconnect the printer to your Wi-Fi or computer.
Once complete, reinstall the driver and print a test page.
**HP Printer Support at 1-866-203-7571**
## **Additional Tips to Prevent Future Printing Issues**
To ensure your HP Officejet 5258 runs smoothly for years, follow these preventive maintenance tips:
1. **Use genuine HP ink cartridges** only.
2. **Print regularly** to prevent ink drying.
3. **Keep firmware and drivers updated.**
4. **Turn off the printer properly** when not in use.
5. **Store paper** in a dry environment to avoid jams.
6. **Clean the printhead** once a month using the maintenance tool.
7. **Avoid power surges** – use a surge protector.
Regular maintenance keeps your printer healthy and prevents common errors like blank pages or print queue blocks.
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## **Troubleshooting for Specific HP Officejet 5258 Printing Scenarios**
Let’s explore how to fix the issue depending on your unique situation.
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### **Scenario 1: HP Officejet 5258 Prints Blank Pages**
**Possible Causes:**
* Empty ink cartridges
* Clogged printhead
* Incorrect paper settings
**Fix:**
* Refill or replace ink cartridges.
* Run the **Clean Printhead** tool.
* Check that the paper size and type match in both printer and software settings.
**HP Printer Support at 1-866-203-7571**
### **Scenario 2: Printer Prints Slowly or Half Pages**
**Causes:**
* Outdated drivers
* Printer memory overload
* Software conflict
**Fix:**
* Update drivers and firmware.
* Restart both printer and computer.
* Reduce print resolution or switch to draft mode for faster prints.
**HP Printer Support at 1-866-203-7571**
### **Scenario 3: HP Officejet 5258 Not Printing in Color**
**Causes:**
* Empty color ink cartridge
* Disabled color printing in settings
**Fix:**
1. Open printer settings and ensure **color printing** is enabled.
2. Run a **printhead cleaning cycle**.
3. Replace the **color cartridge** if needed.
**HP Printer Support at 1-866-203-7571**
### **Scenario 4: HP Officejet 5258 Not Printing Wirelessly**
**Causes:**
* Weak Wi-Fi signal
* Printer not connected to the same network
* Router settings blocking connection
**Fix:**
1. Reconnect printer using **Wireless Setup Wizard**.
2. Restart router and printer.
3. Make sure the printer and device are on the **same Wi-Fi network**.
4. Update router firmware if necessary.
**HP Printer Support at 1-866-203-7571**
### **Scenario 5: HP Officejet 5258 Won’t Print After Windows Update**
**Cause:**
Windows updates sometimes disrupt printer drivers.
**Fix:**
1. Uninstall and reinstall the printer drivers.
2. Run **HP Print and Scan Doctor**.
3. Re-add the printer manually under **Devices and Printers**.
**HP Printer Support at 1-866-203-7571**
### **Scenario 6: HP Officejet 5258 Offline on Mac**
**Fix:**
1. Delete the printer from **System Preferences → Printers & Scanners**.
2. Add it again.
3. If not found, reset the printing system.
4. Reinstall the HP driver or HP Smart app.
**HP Printer Support at 1-866-203-7571**
### **Scenario 7: HP Officejet 5258 Won’t Print PDFs**
**Fix:**
1. Open the PDF in another viewer (like Chrome or Preview).
2. Save a new copy and print again.
3. Update or reinstall Adobe Reader if needed.
**HP Printer Support at 1-866-203-7571**
## **When to Contact HP Printer Support**
If you’ve tried all troubleshooting steps and your HP Officejet 5258 still won’t print, the issue may involve **hardware damage, printhead failure, or firmware corruption**. In such cases, you should contact certified experts.
You can reach **HP Printer Support** at **1-866-203-7571** for:
* Remote troubleshooting and repair
* Cartridge and printhead replacement
* Driver installation help
* Firmware or Wi-Fi setup issues
* Printer configuration and optimization
The HP-certified team can quickly diagnose your problem and guide you to a working solution.
**HP Printer Support at 1-866-203-7571**
## **Conclusion**
The **HP Officejet 5258 not printing** issue can be caused by various factors — from low ink or driver errors to connectivity and configuration problems. However, with the comprehensive steps in this guide, you can identify and fix most of these problems yourself.
Start with simple checks like restarting your printer, verifying ink levels, cleaning the printhead, and ensuring a stable Wi-Fi or USB connection. If your problem persists even after following all steps, don’t hesitate to reach out to **HP Printer Support at 1-866-203-7571** for professional help.
A well-maintained HP Officejet 5258 ensures smooth and high-quality prints every time — saving you time, money, and frustration.
**HP Officejet 5258 Not Printing? Call 1-866-203-7571 for Quick Support Today!**