# 1-866-203-7571 How to Connect Brother QL 810W to WiFi (Windows/Mac)

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The **Brother QL-810W** is a professional label printer designed for businesses, warehouses, offices, and home use. It supports **high-speed printing**, **wireless connectivity**, and **mobile device printing** through **Wi-Fi Direct**, **AirPrint**, and **Brother iPrint&Label app**.

Connecting your Brother QL-810W to Wi-Fi allows you to print labels from **multiple devices wirelessly**, including **Windows PCs, Mac computers, iPhones, Android devices**, and **tablets**.

However, setting up the wireless connection can be a bit confusing for new users. This guide will explain, in detail, **how to connect your Brother QL-810W to Wi-Fi** using various methods and how to resolve connection issues quickly.

If you encounter any problem during setup, call the **Brother Support Helpline at 1-866-203-7571** for immediate assistance from certified printer technicians.

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## ⚙️ Section 1: Understanding the Brother QL-810W Wireless Features

Before you start, it’s important to know the features and requirements of the Brother QL-810W:

### Key Features:

* **Wireless (Wi-Fi) connectivity**
* **Wi-Fi Direct** for mobile printing
* **USB connection** for local setup
* **AirPrint** and **iPrint&Label app** support
* **Up to 110 labels per minute** printing speed
* **Auto-cut function**
* **Compact and portable design**

### Wireless Connectivity Options:

1. **Infrastructure Mode (Wi-Fi Router Connection)**
The printer connects to your Wi-Fi router, and all devices on the same network can print wirelessly.

2. **Wi-Fi Direct Mode**
Connect directly between the printer and your device without a router.

3. **USB Connection**
A fallback option for manual or initial setup.

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## 🧩 Section 2: Prerequisites Before Wi-Fi Setup

Before beginning, ensure you have the following:

✅ **A Brother QL-810W printer** (powered ON)
✅ **Wi-Fi network name (SSID)** and **password**
✅ **A Windows PC or Mac** with internet access
✅ **The latest Brother printer drivers**
✅ **USB cable** (optional, for temporary setup)
✅ **Firmware updated** (if prompted)

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## 🪜 Section 3: Connecting Brother QL-810W to Wi-Fi on Windows

There are two ways to connect your printer to Wi-Fi on Windows:

1. **Using the Wireless Setup Wizard on the printer**
2. **Using the Brother Printer Setting Tool via USB**

Let’s go step-by-step through both methods.

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### 🔹 Method 1: Connect Using the Printer’s Built-in Wireless Setup

**Step 1: Turn ON Your Printer**

* Plug in the Brother QL-810W and press the **Power** button.
* Wait until the green light stabilizes.

**Step 2: Enable Wireless Setup Mode**

* Press and hold the **WLAN button** (on the top panel) until the Wi-Fi indicator starts blinking.
* This means the printer is in setup mode.

**Step 3: Connect to Wi-Fi Using WPS (If Available)**

* If your router supports **WPS**, press the **WPS button** on your router.
* Within 2 minutes, press the **WLAN button** on the printer again.
* The printer will automatically connect to the Wi-Fi network.

**Step 4: Verify Connection**

* Once connected, the **Wi-Fi LED** on the printer will turn solid green.
* You can now print wirelessly from any Windows device on the same network.

**If your router doesn’t support WPS**, follow the manual setup below.

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### 🔹 Method 2: Manual Setup via USB (Windows)

**Step 1: Download and Install Brother Software**

* Visit the official **Brother Support website**:
[https://support.brother.com](https://support.brother.com)
* Search for **Brother QL-810W**.
* Download and install the **Full Driver & Software Package** for Windows.

**Step 2: Connect the Printer via USB**

* Use the provided USB cable to connect your QL-810W printer to the computer.

**Step 3: Open Printer Setting Tool**

* Launch **P-touch Editor** or **Printer Setting Tool** from your desktop.
* Select your printer model from the list.

**Step 4: Go to Wireless LAN Settings**

* In the **Printer Setting Tool**, select **Wireless LAN** tab.
* Enter your **SSID** (Wi-Fi name) and **password**.
* Choose **Infrastructure Mode** for router-based connection.
* Click **Apply** to save changes.

**Step 5: Disconnect USB & Restart Printer**

* Safely remove the USB cable.
* Restart your printer. It should now connect to the wireless network automatically.

**Step 6: Print a Test Label**

* Print a test label using **P-touch Editor** to confirm the connection.

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## 🍏 Section 4: Connecting Brother QL-810W to Wi-Fi on Mac

The process for Mac users is slightly different but equally simple.

### 🔹 Step 1: Install Brother Software

* Go to [https://support.brother.com](https://support.brother.com)
* Search for **QL-810W** and download the **Full Software Package** for macOS.
* Install the driver following on-screen instructions.

### 🔹 Step 2: Connect Printer via USB

* Plug in the printer to your Mac using a USB cable.
* Power it ON and wait for macOS to detect it.

### 🔹 Step 3: Launch Wireless Device Setup Wizard

* Open **Brother Printer Setting Tool** from Applications.
* Select your printer model from the dropdown list.

### 🔹 Step 4: Configure Wi-Fi Settings

* In the Wireless tab:

* Select **Infrastructure Mode**.
* Enter your **Network Name (SSID)** and **Password**.
* Click **Apply** to send settings to the printer.

### 🔹 Step 5: Disconnect and Reboot

* Remove the USB cable.
* Restart the printer. Wait until the **Wi-Fi LED** turns green.

### 🔹 Step 6: Add Printer on macOS

* Go to **System Settings > Printers & Scanners > Add Printer**.
* Your Brother QL-810W should appear in the list automatically.
* Select it and click **Add**.

Now you can print wirelessly from your Mac!

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## 📶 Section 5: Connecting via Wi-Fi Direct (Without Router)

Wi-Fi Direct is a quick method to connect your printer directly to a device without needing a Wi-Fi network.

### Steps:

1. Press and hold the **WLAN button** until the Wi-Fi light starts flashing.
2. Wait until the **Wi-Fi Direct** indicator lights up.
3. On your Windows PC or Mac:

* Open **Wi-Fi Settings**.
* Connect to the network named **DIRECT-XXXX-QL-810W**.
* The default password is found on the back or under the printer label.
4. Open **P-touch Editor** or **Brother iPrint&Label app** to print directly.

This mode is ideal for **mobile or temporary printing** setups.

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## 📱 Section 6: Connecting Brother QL-810W with Mobile Devices

You can also connect and print from your **smartphones** or **tablets**.

### 🔸 For iPhone/iPad:

1. Ensure your printer is connected to the same Wi-Fi network.
2. Open the **App Store** and download **Brother iPrint&Label**.
3. Launch the app and tap **Select Printer**.
4. Choose your **QL-810W** from the list.
5. Print labels directly using templates or custom designs.

### 🔸 For Android:

1. Download **Brother iPrint&Label** from Google Play Store.
2. Ensure both devices are on the same Wi-Fi.
3. Open the app → Tap **Printer Settings** → Select **QL-810W**.
4. Print labels instantly from your phone.

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## 🧠 Section 7: Troubleshooting Common Wi-Fi Connection Issues

Even after following all steps, you might encounter Wi-Fi connection problems. Here’s how to fix them.

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### ⚠️ Issue 1: Printer Not Found During Setup

**Possible Causes:**

* Firewall blocking connection
* Wrong SSID or password
* Printer too far from router

**Solutions:**

* Temporarily disable firewall/antivirus.
* Verify SSID/password are correct (case-sensitive).
* Move the printer closer to the router.
* Reboot both router and printer.

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### ⚠️ Issue 2: Wi-Fi LED Blinking Continuously

**Reason:** The printer is trying to connect but can’t locate the Wi-Fi network.

**Fix:**

* Re-enter Wi-Fi credentials in **Printer Setting Tool**.
* Check if the router is operating on **2.4GHz band** (not 5GHz).
* Reset network settings (press and hold **WLAN + Cut buttons** for 5 seconds).

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### ⚠️ Issue 3: Printer Shows Offline on Windows/Mac

**Fix:**

* Go to **Control Panel > Devices and Printers** (Windows) or **Printers & Scanners** (Mac).
* Right-click **Brother QL-810W → Set as Default Printer**.
* Make sure “Use Printer Offline” is unchecked.
* Restart your Wi-Fi router and computer.

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### ⚠️ Issue 4: Can’t Print from Mobile Devices

**Fix:**

* Ensure your mobile device and printer are on the same network.
* Update **Brother iPrint&Label app**.
* Try **Wi-Fi Direct mode** if router connection fails.

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### ⚠️ Issue 5: Brother QL-810W Not Recognized via USB

**Fix:**

* Try a different USB port or cable.
* Reinstall printer drivers from Brother’s website.
* Restart your computer and reconnect.

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## 🔁 Section 8: Resetting Network Settings

If you’ve changed your Wi-Fi or need to reconnect, resetting the printer’s network settings is a good idea.

**Steps:**

1. Turn OFF the printer.
2. Hold down **Cut Button + WLAN Button** together.
3. Turn the printer ON while holding both buttons.
4. Release when the **Wi-Fi light flashes red**.

This resets all network settings to default. You can now start fresh setup.

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## 💡 Section 9: Advanced Configuration (Static IP / Network Sharing)

For office environments or multiple PC setups, configuring a **static IP** can help avoid connection drops.

### Steps:

1. Open **Printer Setting Tool**.
2. Navigate to **Network → TCP/IP Settings**.
3. Choose **Static IP** and assign a permanent IP address (like 192.168.1.150).
4. Apply settings and reboot the printer.

Now your printer will always stay connected at the same network address — great for shared environments.

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## 🧩 Section 10: Firmware and Driver Updates

Keeping your printer updated ensures smooth connectivity and improved performance.

**Steps:**

1. Go to **Brother Support website**.
2. Download the **Firmware Update Tool** for QL-810W.
3. Run the tool while the printer is connected via USB or Wi-Fi.
4. Follow on-screen prompts to complete the update.

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## 🔧 Section 11: Using Brother P-touch Editor After Wi-Fi Setup

Once your printer is connected wirelessly, use **Brother P-touch Editor** for label creation.

**Features:**

* Custom label templates
* Barcode printing
* Image and logo support
* Address and QR code generation

You can design, preview, and print directly from your PC or Mac without reconnecting cables.

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## 📄 Section 12: Printing a Network Configuration Report

To verify the connection status:

1. Hold the **Cut** button while turning ON the printer.
2. The printer will automatically print a **Network Configuration Report**.
3. Check the report for:

* **SSID**
* **IP Address**
* **Connection Mode**
* **Signal Strength**

If any data is missing or incorrect, repeat the setup process.

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## 🧰 Section 13: When to Call for Technical Support

If your Brother QL-810W still refuses to connect after multiple attempts, it might require advanced configuration or repair.

📞 **Call 1-866-203-7571** for:

* Wi-Fi connection troubleshooting
* Firmware upgrade assistance
* Printer driver installation help
* Network configuration guidance
* Performance tuning and label alignment support

Expert technicians are available to guide you step-by-step until your printer is fully functional.

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## 🧾 Section 14: Frequently Asked Questions (FAQ)

### Q1. Can I connect the Brother QL-810W to multiple devices at once?

✅ Yes, if it’s connected through a Wi-Fi router, multiple Windows/Mac systems can access it.

### Q2. Does the Brother QL-810W support 5GHz Wi-Fi?

❌ No. It only supports **2.4GHz networks** for stability.

### Q3. Can I use the printer without internet?

✅ Yes, use **Wi-Fi Direct mode** to connect directly.

### Q4. My printer keeps disconnecting — what should I do?

* Assign a **static IP**.
* Place the printer closer to the router.
* Update the firmware.

### Q5. Can I print from an iPhone or Android?

✅ Absolutely. Use **Brother iPrint&Label app** or **AirPrint** for iOS devices.

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## 🧾 Section 15: Best Practices for Stable Wi-Fi Connection

* Keep the printer within 10 feet of your Wi-Fi router.
* Avoid connecting to guest or restricted networks.
* Use WPA2 or WPA3 encryption (avoid WEP).
* Disable router “AP isolation” setting.
* Periodically reboot your router and printer.

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## 🧭 Section 16: Summary of Setup Steps

| Platform | Setup Method | Tool Needed | Connection Type | Difficulty |
| ---------------- | ------------ | -------------------- | --------------- | ---------- |
| **Windows** | Via USB | Printer Setting Tool | Infrastructure | Easy |
| **Mac** | Via USB | Printer Setting Tool | Infrastructure | Easy |
| **Mobile** | Wi-Fi Direct | Brother iPrint&Label | Direct | Moderate |
| **Router (WPS)** | WPS Button | None | Infrastructure | Very Easy |

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## 🧠 Section 17: Expert Tips

* Always use the **latest drivers** from Brother’s site.
* If setup fails, reset network and re-run installation.
* Print a **Network Configuration Report** after setup to confirm IP.
* Label your printer’s IP address for future reference.
* Keep the printer’s firmware up to date to avoid bugs.

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## 🎯 Conclusion

Connecting your **Brother QL-810W** to Wi-Fi on **Windows or Mac** is straightforward when you follow the proper steps. You can set it up through **WPS**, **manual USB configuration**, or **Wi-Fi Direct** for flexible wireless label printing.

Whether you’re using it for product labeling, address printing, or shipping tags, once connected, your Brother QL-810W becomes a reliable wireless tool that boosts productivity.

If you experience any difficulty — such as failed Wi-Fi connections, driver errors, or offline status — do not hesitate to call **Brother Printer Support at 1-866-203-7571**. Expert technicians are available to provide **step-by-step troubleshooting** and ensure your printer works perfectly.

📞 Brother Printer Wi-Fi Support Helpline: **1-866-203-7571**