# 1-866-203-7571 How to Reset Brother Printer Toner?

**Brother support experts at 1-866-203-7571**

Brother printers are known for their durability, excellent print quality, and cost-effectiveness. However, one common issue many users encounter is when the **printer shows a “Replace Toner” or “Toner Low” message**—even after installing a new toner cartridge. This can be frustrating, especially when you know there’s plenty of toner left.

The good news? You can **reset your Brother printer toner** manually or through the printer’s settings menu. This process tells your printer that the toner cartridge is new and ready for use.

If you’re facing this issue and need expert help, you can also contact **Brother Printer Support at 1-866-203-7571** for instant assistance.

This guide will cover everything you need to know about **how to reset Brother printer toner**, why the error occurs, and how to troubleshoot it on popular models like **HL, DCP, and MFC series**.

**Brother support experts at 1-866-203-7571**

## **Table of Contents**

1. Understanding the Brother Toner Reset Process
2. Common Reasons for Toner Reset Requirement
3. Precautions Before Resetting
4. Step-by-Step: How to Reset Brother Printer Toner (All Methods)

* Manual Reset Method
* Using Printer Menu
* Using Control Panel (for touchscreen models)
5. Brother HL Series Toner Reset Steps
6. Brother DCP Series Toner Reset Steps
7. Brother MFC Series Toner Reset Steps
8. Resetting Toner on Brother Color Laser Printers
9. Resetting Drum Counter (Important Note)
10. Troubleshooting “Toner Not Recognized” or “Replace Toner” Errors
11. Tips for Prolonging Toner Life
12. When to Replace Toner Instead of Resetting
13. Contacting Brother Printer Support – 1-866-203-7571
14. FAQs About Brother Toner Reset
15. Conclusion

**Brother support experts at 1-866-203-7571**

## **1. Understanding the Brother Toner Reset Process**

Every Brother laser printer includes a **toner counter** that tracks toner usage and determines when the cartridge should be replaced. When the toner reaches a certain threshold, the printer displays one of the following messages:

* “Replace Toner”
* “Toner Low”
* “Cannot Detect Toner”
* “Cartridge Error”

However, in many cases, these alerts are premature. Even if the cartridge still has toner left, the counter won’t allow the printer to print. This is when a **toner reset** becomes essential.

Resetting the toner **manually overrides the printer’s toner counter**, signaling that a new toner has been installed and allowing the printer to resume printing.

**Brother support experts at 1-866-203-7571**

## **2. Common Reasons for Toner Reset Requirement**

Here are some of the most common reasons you might need to reset your Brother printer’s toner:

* The printer shows “Replace Toner” after installing a new cartridge.
* You’ve refilled the toner instead of buying a new one.
* The toner sensor is dirty or malfunctioning.
* The cartridge chip isn’t communicating properly with the printer.
* The printer firmware did not recognize the new toner cartridge.

Performing a toner reset can often resolve these issues instantly.

**Brother support experts at 1-866-203-7571**

## **3. Precautions Before Resetting**

Before resetting your toner, follow these precautions to ensure you don’t damage the printer:

* Use **genuine Brother toner cartridges** whenever possible.
* Avoid touching the drum unit or roller surface.
* Keep the printer turned **on** during the reset process.
* Make sure the toner door is **open** when performing the manual reset.
* Reset only when necessary; excessive resets can mislead the toner counter.

If you’re unsure whether to reset or replace your toner, you can call **Brother support experts at 1-866-203-7571** for a quick diagnosis.

**Brother support experts at 1-866-203-7571**

## **4. Step-by-Step: How to Reset Brother Printer Toner**

Brother printers use different reset methods depending on the model. Let’s explore all three methods: **Manual Reset, Printer Menu Reset, and Touchscreen Reset**.

**Brother support experts at 1-866-203-7571**

### **A. Manual Reset Method (Non-Touch Models)**

1. Open the **front cover** of your Brother printer (where the toner is installed).
2. Keep the cover **open** throughout the process.
3. Locate the **“Secure”** or **“Cancel”** button on your printer.
4. Hold the **“Go”** or **“Start”** button for a few seconds until the lights blink.
5. Release the button, then press it again twice quickly.
6. Wait for all the LEDs to light up.
7. Close the front cover.

Your Brother printer toner has now been reset successfully.

**Brother support experts at 1-866-203-7571**

### **B. Using Printer Menu (with Control Panel)**

1. Open the **front toner door**.
2. On the control panel, press the **Clear/Back** button.
3. The display will show “Replace Drum? 1.Yes 2.No.”
4. Press **1** to confirm.
5. Use the arrow keys to navigate to the toner reset options:

* **TNR-STD-A** (Standard Toner)
* **TNR-HC-A** (High Capacity Toner)
6. Select the correct toner type and press **OK**.
7. Close the toner door.

**Brother support experts at 1-866-203-7571**

### **C. Using Touchscreen Models**

1. Open the **front cover** of your Brother printer.
2. On the touchscreen, press the **“Settings”** icon.
3. Select **“All Settings” → “Machine Info” → “Reset Menu.”**
4. Choose **“Toner”** or **“Toner Counter.”**
5. Tap **Reset → Yes.**
6. Close the toner door.

Your toner counter should now display “Ready” instead of “Replace Toner.”

**Brother support experts at 1-866-203-7571**

## **5. Brother HL Series Toner Reset Steps**

Brother HL series printers are among the most popular monochrome laser printers. Below are reset steps for common models.

**Brother support experts at 1-866-203-7571**

### **Brother HL-L2300D / HL-L2310D / HL-L2350DW**

1. Open the front toner cover.
2. Turn off the printer.
3. Hold the **Go** button while turning the printer back on.
4. When the three LEDs light up, release the **Go** button.
5. Press the **Go** button twice.
6. All LEDs should flash — this means the toner counter is reset.
7. Close the cover.

**Brother support experts at 1-866-203-7571**

### **Brother HL-L2380DW / HL-L2395DW**

1. Open the front cover.
2. Press the **Back** or **Clear** button.
3. Use the arrows to navigate to **TNR-HC-A**.
4. Press **OK** and confirm the reset.
5. Close the front cover.

After resetting, print a test page to confirm successful toner recognition.

**Brother support experts at 1-866-203-7571**

## **6. Brother DCP Series Toner Reset Steps**

The **DCP (Digital Copier Printer)** models often come with control panels.

**Brother support experts at 1-866-203-7571**

### **DCP-L2540DW / DCP-L2550DW**

1. Open the front cover.
2. Press and hold **OK**.
3. While holding, press the **Up Arrow (▲)** key.
4. The display will show the toner reset menu.
5. Select the toner type:

* TNR-STD-A (Standard)
* TNR-HC-A (High Capacity)
6. Press **OK → Yes.**
7. Close the cover.

**Brother support experts at 1-866-203-7571**

### **DCP-7065DN / DCP-7055**

1. Open the toner door.
2. Press and hold the **Clear/Back** button.
3. When “Replace Drum?” appears, press **Start**.
4. Use the arrow keys to select the toner type.
5. Press **OK → Yes.**
6. Close the door.

**Brother support experts at 1-866-203-7571**

## **7. Brother MFC Series Toner Reset Steps**

Brother’s **MFC (Multi-Function Center)** models include scanning and faxing features, but toner reset steps are similar.

**Brother support experts at 1-866-203-7571**

### **MFC-L2700DW / MFC-L2710DW / MFC-L2730DW**

1. Open the front toner door.
2. Press and hold the **#** key for 5 seconds.
3. The display will show the toner reset options.
4. Use the arrow keys to select your cartridge type (e.g., TNR-HC).
5. Press **OK** → **Yes.**
6. Close the toner door.

**Brother support experts at 1-866-203-7571**

### **MFC-L2750DW / MFC-L2770DW**

1. Open the toner cover.
2. Tap **Settings → All Settings → Machine Info → Reset Menu.**
3. Choose **Toner → Reset → Yes.**
4. Close the cover.

Once reset, your printer should read “Ready” on the display.

**Brother support experts at 1-866-203-7571**

## **8. Resetting Toner on Brother Color Laser Printers**

Color models like **HL-L3270CDW, MFC-L3750CDW, and HL-3180CDW** require you to reset each color cartridge individually.

**Brother support experts at 1-866-203-7571**

### **Steps:**

1. Open the front cover.
2. Press **Cancel** and hold the **Secure** button.
3. Navigate using the arrow keys to choose a color to reset:

* **BK** – Black
* **C** – Cyan
* **M** – Magenta
* **Y** – Yellow
4. Choose the toner type (STD or HC).
5. Press **OK → Reset → Yes.**
6. Repeat for all colors if needed.
7. Close the cover.

Your printer should now recognize all toners as new.

**Brother support experts at 1-866-203-7571**

## **9. Resetting Drum Counter (Important Note)**

The **drum unit** is separate from the toner cartridge. If you see “Replace Drum” instead of “Replace Toner,” follow these steps:

1. Open the front cover.
2. Press and hold **OK**.
3. While holding, press the **Up Arrow (▲)**.
4. Release both keys when “Drum Unit” appears.
5. Press **OK → Yes.**

This resets the drum counter but does **not** affect the toner level.

**Brother support experts at 1-866-203-7571**

## **10. Troubleshooting “Replace Toner” or “Toner Not Recognized” Errors**

Even after resetting, you may still encounter error messages. Here’s how to fix them:

### **1. Remove and Reinstall the Cartridge**

Take out the toner and drum unit. Gently shake the toner side to side, reinstall it, and try again.

### **2. Clean the Toner Sensor**

Use a dry lint-free cloth to clean the toner sensor area inside the printer.

### **3. Check Cartridge Chip**

Make sure the chip on the cartridge is intact. Damaged chips may need replacement.

### **4. Update Printer Firmware**

Sometimes firmware updates fix toner recognition issues. Visit Brother’s official website for updates.

### **5. Power Cycle**

Turn off your printer, unplug it for 2 minutes, plug it back in, and restart.

If the issue persists, call **Brother Support at 1-866-203-7571** for professional assistance.

**Brother support experts at 1-866-203-7571**

## **11. Tips for Prolonging Toner Life**

Resetting the toner shouldn’t be a frequent task. Here are ways to make your toner last longer:

* Use **Toner Save Mode** in your printer settings.
* Avoid printing large, dark graphics.
* Shake the cartridge gently when prints become faint.
* Store toner in a cool, dry place.
* Clean the drum and rollers periodically.

By maintaining your printer well, you can get **thousands of extra pages** before needing a new cartridge.

**Brother support experts at 1-866-203-7571**

## **12. When to Replace Toner Instead of Resetting**

If prints remain light or streaked even after resetting, your toner is likely depleted. Replace it if:

* You’ve reset multiple times but print quality is poor.
* You see blank or faded areas on the page.
* The cartridge has exceeded its duty cycle.

Always use **genuine Brother toner** for the best results and to avoid warranty issues.

**Brother support experts at 1-866-203-7571**

## **13. Contact Brother Printer Support – 1-866-203-7571**

If you’ve followed all the steps above and your Brother printer still doesn’t recognize the toner, don’t worry. Sometimes, firmware conflicts, chip errors, or deeper mechanical issues require expert troubleshooting.

You can reach **Brother Printer Support** at the toll-free number **1-866-203-7571**.

### **What Support Experts Can Help With:**

* Step-by-step remote guidance for toner reset.
* Firmware update assistance.
* Fixing toner recognition or low toner messages.
* Resolving print quality or alignment problems.
* Troubleshooting Wi-Fi and driver issues.

Support is available **24/7** to help you get your Brother printer running smoothly again.

**Brother support experts at 1-866-203-7571**

## **14. FAQs About Brother Toner Reset**

**Q1. Does resetting toner affect print quality?**
No. Resetting only tells the printer to recognize the toner as “new.” It does not impact print quality.

**Q2. How many times can I reset a toner?**
You can reset a toner several times, but it’s not recommended once the toner physically runs out.

**Q3. Can I reset a refilled or third-party toner?**
Yes, but results vary depending on the quality of the refill and the cartridge chip.

**Q4. Why does my printer still show “Replace Toner” after reset?**
The sensor may be dirty, or the cartridge chip might be faulty. Clean or replace as needed.

**Q5. Is it safe to reset the toner manually?**
Yes, as long as you follow the correct steps and don’t force any printer parts.

**Brother support experts at 1-866-203-7571**

## **15. Conclusion**

Resetting your **Brother printer toner** is a simple yet essential process that can save you time, money, and frustration. Whether you’re using an **HL, DCP, or MFC** model, following the right reset procedure ensures uninterrupted printing.

By understanding your printer’s toner counter system, you can easily perform a manual or software-based reset and get your printer back to work within minutes.

However, if you still face issues such as “Replace Toner” messages, blank prints, or chip errors after trying all the above methods, it’s best to seek expert guidance.

📞 **Call Brother Printer Support at 1-866-203-7571** for **immediate assistance**. Certified technicians are available round the clock to help you reset your toner, update your firmware, and restore your printer’s full functionality.