# 1-866-203-7571 How to Fix Canon Printer in Error State?

**Canon Support Helpline:** 📞 **1-866-203-7571**

A Canon printer is one of the most reliable and widely used printing devices, trusted for high-quality prints, innovative features, and long-term durability. However, like any electronic device, it can encounter technical glitches from time to time. One of the most common problems users face is seeing their **Canon printer in an “Error State”** message on their computer screen or printer display panel.

This error can be frustrating because it prevents you from printing, scanning, or copying. The “Printer in Error State” message often indicates that there’s a problem with your printer’s connection, driver, ink cartridge, or internal system configuration.

If your **Canon printer shows an error state message**, don’t panic. This detailed guide will help you **diagnose and fix the issue step by step**—from basic troubleshooting to advanced fixes. Whether you’re using a Canon PIXMA, MAXIFY, or imageCLASS series printer, these methods apply universally.

And if you’d like personalized assistance, **you can reach certified Canon printer support at 1-866-203-7571** for quick, professional help.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Common Causes of Canon Printer Error State**

Before jumping into the solutions, it’s important to understand the possible reasons behind the issue. The error can occur due to multiple factors:

1. **Loose or faulty connections** between the printer and computer.
2. **Outdated or corrupted printer drivers.**
3. **Software or firmware glitches.**
4. **Paper jams** or low ink levels.
5. **Improper printer configuration** in Windows or macOS.
6. **Offline printer status** or queue blockage.
7. **Hardware issues** such as a defective cartridge, power supply issue, or sensor malfunction.
8. **Operating system updates** that interfere with printer drivers.
9. **Network or Wi-Fi interruptions** if you use a wireless Canon printer.

Identifying the cause helps you apply the correct fix. Let’s move on to detailed solutions.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 1: Check the Printer’s Power and Connection**

The first step is to ensure your Canon printer is properly connected and powered on. Sometimes, loose cables or faulty USB ports cause the printer to appear in an error state.

### **Steps:**

1. **Turn off** your Canon printer.
2. **Unplug** the power cable and USB or Ethernet cable.
3. Wait for about **60 seconds** to allow the printer to cool down and reset.
4. **Reconnect** the power cord securely into a working wall outlet (avoid surge protectors if possible).
5. Plug the **USB cable** firmly into both the printer and computer.

* If you’re using a wireless printer, ensure your printer and computer are connected to the **same Wi-Fi network.**
6. **Turn on** the printer and computer.
7. Try printing a test page.

If the printer is still in an error state, move on to the next fix.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 2: Restart the Printer and Computer**

A simple restart can often clear minor glitches or software errors.

### **Steps:**

1. Turn off your printer and unplug it from power.
2. Restart your computer.
3. Plug the printer back in and power it on.
4. Try sending a print job again.

This process resets temporary settings and removes any communication issues between the printer and your PC.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 3: Verify Printer Status in Windows**

Sometimes, your computer sets the printer to **offline** or **paused** mode, triggering the “Printer in Error State” message.

### **Steps for Windows 10/11:**

1. Open **Control Panel** → **Devices and Printers**.
2. Right-click your **Canon printer** → select **See what’s printing**.
3. In the new window, click **Printer** from the top menu.
4. Make sure options like **Use Printer Offline** and **Pause Printing** are **unchecked**.
5. If you changed anything, try printing again.

If the printer still doesn’t respond, continue to the next section.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 4: Update or Reinstall Canon Printer Drivers**

Corrupted or outdated printer drivers are one of the **primary causes** of Canon printer error state problems.

### **Option 1: Update the Driver Automatically**

1. Press **Windows + R**, type **devmgmt.msc**, and press **Enter** to open **Device Manager**.
2. Expand **Printers** or **Print queues.**
3. Right-click your Canon printer → select **Update driver.**
4. Choose **Search automatically for updated driver software.**

If Windows finds a new version, it will install it automatically.

### **Option 2: Reinstall the Driver Manually**

1. Go to **Control Panel → Devices and Printers.**
2. Right-click your Canon printer → choose **Remove device.**
3. Now visit Canon’s official website:
[https://www.usa.canon.com/support](https://www.usa.canon.com/support)
4. Enter your printer model (e.g., Canon PIXMA MG3620) and download the **latest driver** for your OS.
5. Install the driver and restart your system.

You should now be able to print without seeing the error message.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 5: Check for Paper Jams or Cartridge Problems**

Physical issues like jammed paper or incorrectly installed ink cartridges often cause an error state.

### **Steps:**

1. Turn off your printer.
2. Open the main cover or paper tray.
3. Gently remove any **jammed paper**, torn pieces, or foreign objects.
4. Take out the **ink cartridges** and inspect them for damage or dried ink.
5. Reinsert them carefully until they click into position.
6. Close the cover and restart the printer.

After doing this, print a **test page** to confirm.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 6: Ensure Your Canon Printer is Set as Default**

If your system sends print commands to the wrong device, it may result in a Canon printer error.

### **Steps:**

1. Go to **Control Panel → Devices and Printers.**
2. Right-click your Canon printer → select **Set as default printer.**
3. A green checkmark will appear next to it.

Now try printing again.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 7: Clear Print Queue**

A stuck print queue can freeze your printer, triggering the error state.

### **Steps:**

1. Press **Windows + R** → type **services.msc** → hit **Enter.**
2. Scroll down and find **Print Spooler.**
3. Right-click and choose **Stop.**
4. Navigate to `C:\Windows\System32\spool\PRINTERS`
5. Delete all files in this folder (these are queued print jobs).
6. Go back to the **Services** window → right-click **Print Spooler** → select **Start.**

Now check if the printer works properly.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 8: Run the Windows Printer Troubleshooter**

Windows includes a built-in troubleshooter that automatically detects and resolves printer-related issues.

### **Steps:**

1. Open **Settings → Devices → Printers & scanners.**
2. Select your Canon printer → click **Manage.**
3. Choose **Run the troubleshooter.**
4. Follow the on-screen prompts to complete the repair.

This tool will check connectivity, drivers, and configurations and automatically fix any detected problems.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 9: Update the Printer Firmware**

Firmware updates from Canon often fix internal software issues that lead to the “printer in error state” problem.

### **Steps:**

1. Visit Canon’s official **support page.**
2. Enter your printer model.
3. Download and install the **latest firmware** for your printer.
4. Follow the on-screen instructions to complete the update.

Once updated, restart your printer and computer.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 10: Check for Windows or macOS Updates**

Sometimes your printer may not work properly if your operating system is outdated or incompatible with the printer driver.

### **Steps for Windows:**

1. Open **Settings → Windows Update.**
2. Click **Check for updates.**
3. Install all pending updates and restart your PC.

### **Steps for macOS:**

1. Open the **Apple menu → System Preferences → Software Update.**
2. Install any available updates.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 11: Disable Antivirus or Firewall Temporarily**

Security programs sometimes block communication between your computer and printer.

### **Steps:**

1. Temporarily disable your **antivirus or firewall.**
2. Try to print again.
3. If it works, add your **Canon printer software** to the firewall’s exception list.

⚠️ Remember to **re-enable** your security software afterward.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 12: Check Network Configuration (For Wi-Fi Printers)**

If your Canon printer is connected wirelessly, verify your network setup.

### **Steps:**

1. Make sure your printer and computer are connected to the **same Wi-Fi network.**
2. On the printer’s control panel, go to **Network Settings → Wireless LAN Setup.**
3. Follow the prompts to reconnect to Wi-Fi.
4. Print a **Network Configuration Page** to confirm successful connection.

If connection problems persist, reset your router or move the printer closer to it.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 13: Reset the Canon Printer**

If none of the above fixes work, perform a **factory reset**. This will restore your printer to its original default settings.

### **Steps:**

1. On the printer’s **Control Panel**, go to **Setup → Device Settings → Reset Settings.**
2. Select **Reset All** or **Reset Settings.**
3. Confirm when prompted.
4. The printer will restart.

Once done, reconnect your printer to Wi-Fi or USB and reinstall drivers.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 14: Reinstall the Printer (Windows/Mac)**

### **For Windows:**

1. Go to **Settings → Devices → Printers & scanners.**
2. Click your Canon printer → select **Remove device.**
3. Restart your computer.
4. Click **Add a printer or scanner** and follow the prompts to reinstall.

### **For macOS:**

1. Open **System Preferences → Printers & Scanners.**
2. Select your Canon printer and click the **minus (-)** button to remove it.
3. Click the **plus (+)** button to add it again.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 15: Check Ink or Toner Levels**

Low ink or toner can sometimes prevent the printer from functioning properly.

### **Steps:**

1. Open the **Canon printer software** on your computer.
2. Check **Ink Status** or **Supply Levels.**
3. Replace any empty cartridges.
4. Align and clean the printhead if necessary.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 16: Use Canon Print Service or Canon PRINT Inkjet/SELPHY App**

If you’re printing from a smartphone, make sure you use Canon’s dedicated app for Android or iOS.

### **Steps:**

1. Download **Canon PRINT Inkjet/SELPHY** from the Play Store or App Store.
2. Connect your printer and phone to the same Wi-Fi.
3. Add your printer within the app.
4. Try printing again.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 17: Advanced Fix — Command Prompt Reset (Windows)**

For advanced users, resetting the print spooler through the Command Prompt can fix stubborn error states.

### **Steps:**

1. Search for **cmd**, right-click, and select **Run as Administrator.**

2. Type the following commands one by one, pressing **Enter** after each:

   net stop spooler
   del /Q /F %systemroot%\System32\Spool\Printers\*
   net start spooler

3. Close the window and restart your computer.

4. Try printing again.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Method 18: Hardware Inspection**

If the error persists even after software fixes, you may have a **hardware issue**.

Check for:

* Broken internal cables.
* Faulty sensors.
* Damaged cartridge contacts.
* Malfunctioning motherboard.

In such cases, it’s best to **contact Canon customer service** at **1-866-203-7571** for professional diagnosis and repair.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Preventive Measures to Avoid Future Error State Issues**

1. **Use genuine Canon ink cartridges.**
2. **Clean your printer regularly** to prevent paper dust buildup.
3. **Keep firmware and drivers updated.**
4. **Avoid abrupt power disconnections.**
5. **Don’t overload the paper tray.**
6. **Use a surge protector** to prevent voltage damage.
7. **Perform routine nozzle checks** and head alignments.
8. **Use your printer regularly** to prevent ink from drying up.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **When to Contact Canon Support**

If you’ve tried all troubleshooting methods and your Canon printer still shows an “Error State,” it’s time to seek expert assistance.

### **Contact Canon Printer Support at 1-866-203-7571**

Certified Canon technicians can help you:

* Diagnose the exact hardware/software problem.
* Provide firmware recovery services.
* Fix network and driver configuration issues.
* Replace or repair damaged components.

The support line is available to assist with any Canon model—whether PIXMA, imageCLASS, MAXIFY, or SELPHY.

**Canon Support Helpline:** 📞 **1-866-203-7571**

## **Conclusion**

A Canon printer showing an “Error State” message can be caused by multiple factors—ranging from simple connection issues to driver corruption or internal hardware faults. The good news is that most of these problems can be resolved at home with the right steps.

This guide provided **comprehensive troubleshooting methods**, including checking connections, updating drivers, clearing the print queue, resetting the printer, and reinstalling software. By following each method carefully, you can restore your Canon printer to perfect working condition.

If the issue persists or you’re unsure about any step, **call Canon printer support at 1-866-203-7571** for quick, expert, and reliable assistance. Their trained professionals can guide you through advanced solutions or arrange repair services to get your printer back online.

**Canon Support Helpline:** 📞 **1-866-203-7571**
Available for setup, troubleshooting, and repair of all Canon printers.