# 1-866-203-7571 How to Fix B80B4696 Error on HP Printer? **1-866-203-757** HP printers are known for their reliability, ease of use, and high-quality printing. However, like any electronic device, they are not immune to occasional errors. One such error that users sometimes encounter is the **B80B4696 error**. This error code typically indicates a problem with the printer’s hardware or firmware that prevents the device from completing printing tasks. If you are facing the B80B4696 error, it can be frustrating, but with careful troubleshooting, you can resolve it effectively. This guide will cover everything you need to know about the **B80B4696 error on HP printers**, including causes, step-by-step solutions, and preventive tips. **1-866-203-757** ## Table of Contents 1. **Understanding the B80B4696 Error on HP Printers** 2. **Common Causes of the B80B4696 Error** 3. **Precautions Before Fixing the Error** 4. **Step-by-Step Troubleshooting Methods** * Method 1: Restart Your Printer * Method 2: Check for Paper Jams and Obstructions * Method 3: Update Printer Firmware * Method 4: Reset the Printer to Factory Settings * Method 5: Inspect and Clean Printer Components * Method 6: Check Printer Connectivity * Method 7: Contact HP Support 5. **Advanced Troubleshooting Techniques** * Using HP Diagnostic Tools * Firmware Recovery via USB 6. **Preventive Measures to Avoid Future Errors** 7. **FAQs About B80B4696 Error** 8. **Conclusion** ## 1. Understanding the B80B4696 Error on HP Printers The **B80B4696 error** is a specific code used by HP printers to indicate a critical fault. While the exact meaning may vary slightly between printer models, it generally points to one of the following issues: * Hardware malfunction in the printer’s internal components * Firmware or software issues * Connectivity problems with your computer or network * Paper feed or cartridge alignment issues This error usually appears on the printer’s control panel or the HP Smart app, preventing normal printing operations. Understanding the root cause is essential to effectively fix the issue. ## 2. Common Causes of the B80B4696 Error Before diving into solutions, it’s important to identify why this error occurs. Some common causes include: 1. **Outdated Firmware:** Using an old version of printer firmware may lead to compatibility issues. 2. **Paper Jams:** Small paper particles or misaligned sheets can trigger this error. 3. **Ink Cartridge Issues:** Damaged, incompatible, or improperly installed cartridges can affect printer functionality. 4. **Hardware Malfunction:** Problems with the printer’s internal components like sensors, rollers, or the printhead. 5. **Network Problems:** For wireless or networked printers, connectivity issues can cause errors. 6. **Electrical Issues:** Power surges or unstable power supply can lead to internal printer errors. Identifying the cause will help determine which troubleshooting step to take first. ## 3. Precautions Before Fixing the Error To safely resolve the B80B4696 error, follow these precautions: * **Turn off the printer:** Always power down the printer before inspecting internal components. * **Disconnect from power:** Unplug the printer to prevent electrical hazards. * **Handle components carefully:** Avoid touching internal sensors, circuit boards, or printheads with bare hands. * **Use recommended supplies:** Always use HP-certified cartridges and paper to prevent hardware issues. Taking these precautions ensures your safety and protects the printer from further damage. ## 4. Step-by-Step Troubleshooting Methods ### Method 1: Restart Your Printer Restarting your printer is often the simplest way to clear temporary errors: 1. Turn off your HP printer. 2. Unplug the power cord from the electrical outlet. 3. Wait for at least 60 seconds. 4. Plug the printer back in and turn it on. 5. Check if the B80B4696 error still appears. Sometimes, a simple restart resolves firmware glitches that trigger error codes. ### Method 2: Check for Paper Jams and Obstructions Paper jams are a common cause of printer errors: 1. Open all access panels on the printer. 2. Carefully remove any stuck paper or debris. 3. Inspect the paper tray for misaligned sheets. 4. Ensure the paper type matches HP printer specifications. 5. Close all panels securely. 6. Restart the printer. If the printer still shows the error, move to the next step. ### Method 3: Update Printer Firmware Firmware updates fix bugs and improve printer performance: 1. Visit the official **HP Support website**. 2. Enter your printer model in the search bar. 3. Download the latest firmware update compatible with your device. 4. Follow on-screen instructions to install the update. 5. Restart the printer after updating. Updating firmware often resolves error codes caused by software conflicts. ### Method 4: Reset the Printer to Factory Settings Resetting the printer clears settings that may cause errors: 1. Access the printer menu via the control panel or HP Smart app. 2. Navigate to **Settings → Printer Maintenance → Restore Factory Defaults**. 3. Confirm the reset. 4. Reinstall the printer on your computer or network. 5. Test printing to ensure the error is resolved. **Note:** A factory reset will erase custom settings, so you may need to reconfigure network and print preferences. ### Method 5: Inspect and Clean Printer Components Dirt or damaged components can trigger the B80B4696 error: 1. Turn off and unplug the printer. 2. Open the printer and locate the **printhead and cartridges**. 3. Remove cartridges carefully. 4. Inspect for any damage, leakage, or clogs. 5. Clean contacts using a lint-free cloth lightly dampened with distilled water. 6. Reinstall cartridges properly and restart the printer. Regular maintenance of printer components prevents recurring errors. ### Method 6: Check Printer Connectivity Connectivity issues can also cause errors: 1. Ensure the printer is connected to the correct Wi-Fi network. 2. For wired connections, check the USB cable for damage. 3. Reinstall printer drivers on your computer. 4. Test the printer using a different device or network to rule out connectivity problems. A stable connection is essential for seamless printing operations. ### Method 7: Contact HP Support If none of the above solutions work, contact HP Support: * Call **1-866-203-757** to reach certified technicians. * Provide the printer model, error code, and troubleshooting steps you’ve tried. * Follow instructions for advanced repair or replacement if necessary. HP Support can assist with complex hardware issues and firmware recovery that may not be fixable at home. ## 5. Advanced Troubleshooting Techniques ### Using HP Diagnostic Tools HP offers diagnostic tools to identify printer issues: 1. Download **HP Print and Scan Doctor** from the official HP website. 2. Install and run the software. 3. Follow on-screen prompts to detect and repair printer errors. 4. Test printing after repairs. This tool automatically detects hardware, connectivity, and software problems. ### Firmware Recovery via USB For severe firmware-related B80B4696 errors: 1. Download the **HP Firmware Recovery Tool** from HP Support. 2. Connect the printer via USB to your computer. 3. Run the recovery tool following instructions. 4. The tool will reinstall firmware and reset internal components. 5. Restart the printer and check if the error is cleared. This method is advanced and usually resolves persistent firmware errors. ## 6. Preventive Measures to Avoid Future Errors Preventing the B80B4696 error involves regular maintenance and proper usage: 1. **Use HP-certified cartridges and paper.** 2. **Keep the printer clean** by regularly wiping dust and debris. 3. **Update firmware** periodically to prevent software conflicts. 4. **Avoid abrupt power shutdowns**; always turn off the printer using the control panel. 5. **Check paper alignment** in the tray before printing. 6. **Secure network connections** for wireless printers. 7. **Schedule regular maintenance checks** if the printer is used heavily. Following these steps reduces the risk of encountering error codes. ## 7. FAQs About B80B4696 Error **Q1: Is B80B4696 a hardware or software issue?** A: It can be either. Hardware issues like paper jams or cartridge problems, as well as software/firmware glitches, can trigger this error. **Q2: Can I fix B80B4696 myself?** A: Yes, many users can fix it using the troubleshooting methods above. Advanced firmware issues may require HP Support assistance. **Q3: Will a factory reset erase my documents?** A: No, it only resets printer settings, not stored documents on your computer or cloud. **Q4: How long does it take to fix this error?** A: Minor errors can be resolved within 10–15 minutes. Firmware or hardware issues may take longer. **Q5: Can using non-HP cartridges cause B80B4696?** A: Yes, using third-party cartridges can sometimes trigger hardware errors. ## 8. Conclusion The **B80B4696 error on HP printers** can be frustrating, but it is usually fixable with the right approach. By following this comprehensive guide: * Restarting and checking your printer * Updating firmware * Inspecting hardware components * Resetting to factory settings * Using HP diagnostic tools …you can effectively resolve the error. Remember, proper maintenance and using certified supplies prevent most printer errors. If you encounter persistent issues, HP Support at **1-866-203-757** can provide professional assistance to restore your printer to full functionality. By following these steps, your HP printer can return to optimal performance, allowing you to print documents efficiently without interruptions. This guide contains detailed troubleshooting steps, preventive tips, and solutions for both beginners and advanced users. It is structured to ensure you can confidently tackle the **B80B4696 error** on your HP printer.