# 1-866-203-7571 How to Connect HP Officejet Pro 8620 to WiFi?

**1-866-203-7571**

The **HP Officejet Pro 8620** is one of HP’s most reliable multifunction inkjet printers designed for home offices and small businesses. It offers high-speed printing, copying, scanning, and faxing, along with advanced wireless connectivity. Being able to connect your printer to WiFi enables wireless printing from laptops, smartphones, tablets, and desktop computers without relying on USB cables.

However, many users face challenges during the wireless setup process—whether it’s connecting to a new router, reconfiguring WiFi after changing networks, or troubleshooting connection drops. This detailed guide explains every step involved in connecting your HP Officejet Pro 8620 printer to a WiFi network, including troubleshooting tips and additional setup options.

If at any point you encounter technical issues or connectivity errors, you can reach **HP Printer Support at 1-866-203-7571** for expert assistance.

## **Section 1: Understanding Wireless Printing**

Before connecting your HP Officejet Pro 8620 to WiFi, it’s essential to understand how wireless printing works.

### **1.1 What is Wireless Printing?**

Wireless printing allows devices like computers, smartphones, and tablets to send print jobs to the printer through a WiFi network instead of a physical cable. Once the printer is connected to the same wireless network, you can print from any compatible device.

### **1.2 Advantages of Wireless Printing**

* **No clutter:** Reduces the need for cables and allows flexible printer placement.
* **Remote printing:** Enables printing from mobile devices and cloud services.
* **Multi-device access:** Several users can print from one shared printer.
* **Mobile convenience:** Compatible with Apple AirPrint, HP Smart App, and Google Cloud Print.

### **1.3 Wireless Printing Requirements**

To successfully connect your HP Officejet Pro 8620 to WiFi, you’ll need:

* A **wireless router (WiFi network)**.
* The **network name (SSID)** and **password**.
* A **computer or mobile device** connected to the same network.
* The **HP Smart App** or printer driver software installed.

## **Section 2: Preparation Before WiFi Setup**

Before you begin the WiFi setup, ensure that everything is in order to avoid connection failures.

### **2.1 Verify Network Stability**

* Ensure that your **WiFi router is powered on** and functioning.
* Make sure your **internet connection** is stable.
* If you have dual-band WiFi, connect to the **2.4GHz network** (the HP 8620 may not connect well with 5GHz networks).

### **2.2 Move the Printer Closer to the Router**

Place the HP Officejet Pro 8620 within **6–8 feet** of your router during setup to ensure strong signal strength. You can move it later after successful connection.

### **2.3 Gather Network Credentials**

You’ll need:

* **SSID (Network Name)**
* **WPA/WPA2 Passphrase (Password)**

To find these:

* On Windows: Go to *Network & Internet > Status > Network and Sharing Center > WiFi Properties*.
* On mobile: Open WiFi settings and tap the connected network.

### **2.4 Power on Your Printer**

Press the **Power** button on your HP Officejet Pro 8620 to turn it on. Wait for the printer to initialize and reach the home screen.

## **Section 3: Connecting HP Officejet Pro 8620 to WiFi Using Control Panel**

The HP Officejet Pro 8620 has a **touchscreen control panel** that allows direct WiFi setup without a computer.

### **3.1 Access Wireless Setup Wizard**

1. On the printer’s **home screen**, tap the **Wireless icon**.
2. Tap **Settings** (gear icon).
3. Select **Wireless Setup Wizard**.

### **3.2 Choose Your Network**

* The printer will automatically scan for nearby WiFi networks.
* Once the list appears, select your **WiFi network name (SSID)**.
* If your network is hidden, tap **Enter New Network Name** and manually type it in.

### **3.3 Enter Password**

* Type your **WiFi password** using the touchscreen keypad.
* Be careful with uppercase/lowercase letters.
* Tap **Done** or **OK** to confirm.

### **3.4 Confirm Connection**

* Once connected, the **WiFi light** on your printer will turn **solid blue**.
* Print a **Network Configuration Report** by tapping the Wireless icon → *Print Reports* → *Network Configuration Page*.

If the report shows the printer’s **IP address** and **status as connected**, your printer is now successfully linked to WiFi.

## **Section 4: Connect Using HP Smart App**

The **HP Smart App** simplifies the WiFi setup, especially if your printer is new or recently reset.

### **4.1 Download the HP Smart App**

* **Windows/macOS:** Visit [123.hp.com/setup](https://123.hp.com/setup) and download the HP Smart App.
* **Android/iOS:** Install from the **App Store** or **Google Play**.

### **4.2 Add Your Printer**

1. Open the HP Smart App.
2. Click **+ Add Printer**.
3. The app will search for available HP printers on the same network.

### **4.3 Set Up New Printer**

If the printer is not yet connected to WiFi:

* Choose **Set up a new printer**.
* Follow on-screen instructions to select your **WiFi network** and enter your **password**.
* Wait for the app to confirm a successful connection.

### **4.4 Complete Setup**

Once connected, you can print a **test page** or **register your printer** with your HP account.

If you face any issue during this process, call **HP Support at 1-866-203-7571** for immediate assistance.

## **Section 5: Using WPS (Wi-Fi Protected Setup)**

If your router supports **WPS**, this method can connect your printer without manually entering a password.

### **5.1 What is WPS?**

WPS (Wi-Fi Protected Setup) allows you to connect compatible devices by pressing a button on your router.

### **5.2 Steps for WPS Push Button Setup**

1. On the printer control panel, tap the **Wireless icon**.
2. Select **Settings** → **Wi-Fi Protected Setup** → **Push Button**.
3. On your router, press the **WPS button** within two minutes.
4. The printer will automatically connect to your network.

Once the WiFi light turns solid blue, your connection is successful.

### **5.3 Steps for WPS PIN Method**

1. On the printer, go to **Wireless > Settings > Wi-Fi Protected Setup > PIN**.
2. The printer will display a **PIN code**.
3. Enter this PIN in your router’s WPS configuration page (through a web browser).
4. Wait until the printer connects to WiFi.

## **Section 6: Connect Using USB Setup (for Advanced Users)**

If your printer doesn’t automatically connect through wireless methods, you can use a USB cable during setup.

### **6.1 Install HP Software**

* Visit [123.hp.com/setup](https://123.hp.com/setup).
* Download and install the full feature **HP printer software**.

### **6.2 Connect via USB**

* During the installation, select **Wireless Setup**.
* The software will prompt you to temporarily connect the printer to your PC using a **USB cable**.
* Enter your **WiFi credentials** when prompted.
* Once the setup is complete, the printer will automatically switch to wireless mode.

You can then disconnect the USB cable.

## **Section 7: Reconnecting After WiFi Change**

If you recently changed your router or network password, the printer may disconnect from WiFi. Here’s how to reconnect.

### **7.1 Restore Network Defaults**

1. On the control panel, tap **Wireless > Settings**.
2. Tap **Restore Network Defaults**.
3. Confirm when prompted.

### **7.2 Reconnect to New Network**

After restoring, repeat the steps in **Section 3** or **Section 4** to connect to the new WiFi network.

### **7.3 Re-add Printer to Computer**

* On Windows, go to **Printers & Scanners → Add a Printer**.
* On macOS, open **System Preferences → Printers & Scanners → + Add Printer**.

## **Section 8: Mobile Printing Options**

Once connected to WiFi, the HP Officejet Pro 8620 supports multiple mobile printing features.

### **8.1 HP Smart App Printing**

Use the HP Smart App to:

* Print photos, PDFs, and documents from your phone.
* Scan documents using your phone’s camera.
* Check ink levels and printer status remotely.

### **8.2 Apple AirPrint (iPhone/iPad)**

* Ensure both devices are on the same WiFi.
* Open the document → Tap **Share → Print → Select Printer → HP Officejet Pro 8620** → Tap **Print**.

### **8.3 Android Printing**

* Open the file → Tap **Share → Print → Select HP Printer**.
* If prompted, install the **HP Print Service Plugin**.

### **8.4 HP ePrint / Cloud Printing**

* Enable **Web Services** on the printer.
* Obtain your **HP ePrint email address**.
* Send documents directly to this address for remote printing.

## **Section 9: Troubleshooting WiFi Connection Issues**

Sometimes, the printer may not connect to WiFi due to network or configuration errors. Here’s how to fix it.

### **9.1 Common Problems**

* Printer not detecting WiFi.
* Incorrect WiFi password.
* Weak signal.
* Router blocking new connections.
* Firmware issues.

### **9.2 Basic Troubleshooting Steps**

1. Restart your **printer, router, and computer**.
2. Ensure you are connecting to the correct **SSID**.
3. Re-enter your **WiFi password** carefully.
4. Move your printer closer to the router.
5. Make sure **MAC filtering** is disabled on your router.

### **9.3 Advanced Fixes**

* **Update Printer Firmware:**

* Go to *Setup > Printer Maintenance > Update the Printer*.
* **Check IP Conflicts:**

* Print the network configuration page and ensure it shows a valid IP (not 0.0.0.0).
* **Reset Network Settings:**

* *Wireless > Settings > Restore Network Defaults*.

If these steps don’t resolve the issue, call **HP Technical Support at 1-866-203-7571** for personalized guidance.

## **Section 10: Connecting HP Officejet Pro 8620 to WiFi on Windows/Mac**

### **10.1 On Windows**

1. Go to **Settings > Devices > Printers & Scanners**.
2. Click **Add a printer or scanner**.
3. Select **HP Officejet Pro 8620** from the list.
4. If prompted, install drivers via **HP Smart App**.

### **10.2 On macOS**

1. Open **System Preferences > Printers & Scanners**.
2. Click **+ Add Printer**.
3. Choose your printer from the list (ensure it’s on the same WiFi).
4. Click **Add** to finish setup.

## **Section 11: Ensuring Stable WiFi Performance**

Once connected, maintaining a strong WiFi connection is crucial for consistent performance.

### **11.1 Keep Printer Firmware Updated**

Regular updates fix connection bugs and enhance network compatibility.
Check under **Setup > Printer Maintenance > Update Printer**.

### **11.2 Use a Strong WiFi Signal**

Avoid placing your printer near walls, microwaves, or other electronics that interfere with WiFi.

### **11.3 Assign a Static IP**

Assigning a static IP prevents connection drops:

* Access router settings via browser.
* Reserve the printer’s IP based on its MAC address.

## **Section 12: Alternative Connection Methods**

If WiFi is unstable, consider these alternatives.

### **12.1 Ethernet (Wired) Connection**

1. Connect an **Ethernet cable** from the router to the printer.
2. The printer will automatically obtain a network IP.
3. You can now print wirelessly via the same network.

### **12.2 USB Connection**

If WiFi setup fails completely, connect via USB for direct printing.

## **Section 13: When to Contact Support**

If your HP Officejet Pro 8620 still won’t connect to WiFi after multiple attempts, it might indicate:

* Network configuration conflicts.
* Outdated firmware.
* Router compatibility issues.
* Printer hardware problems.

In such cases, you can get **expert technical support** by calling **HP Printer Help Desk at 1-866-203-7571**.
Their trained technicians can remotely assist you in:

* Reconfiguring wireless settings
* Updating printer firmware
* Fixing IP or driver issues
* Restoring network functionality

## **Section 14: Summary and Key Takeaways**

Let’s summarize everything covered:

| Step | Task | Description |
| ---- | ------------------- | ------------------------------------------------ |
| 1 | Preparation | Gather SSID and password; ensure WiFi is active. |
| 2 | Control Panel Setup | Use Wireless Setup Wizard to connect. |
| 3 | HP Smart App | Simplifies setup via mobile or PC. |
| 4 | WPS | Quick connect using router button. |
| 5 | USB Setup | For complex or failed wireless setups. |
| 6 | Reconnect | Use “Restore Network Defaults” if WiFi changes. |
| 7 | Troubleshooting | Check signal, password, firmware, and IP. |

## **Conclusion**

Connecting your **HP Officejet Pro 8620** printer to WiFi enhances your productivity by enabling effortless printing from multiple devices. Whether through the touchscreen setup wizard, HP Smart App, or WPS, the process is straightforward when followed correctly.

If you experience any difficulties during the setup—such as WiFi not detected, frequent disconnections, or setup failures—don’t hesitate to call **HP Printer Support at 1-866-203-7571**. Their experts can walk you through advanced configuration and ensure your printer is connected securely and reliably.

**HP Technical Support at 1-866-203-7571**