# 1-866-203-7571 HP Printer Error 79 [Fixed]
**1-866-203-7571**.
HP printers are among the most reliable printing devices for home and business use, offering high-quality prints, wireless connectivity, and advanced features. However, even the most efficient HP printers can occasionally display error messages that disrupt workflow. One such issue is **HP Printer Error 79**—a frustrating error that prevents your printer from functioning properly.
If you’re currently facing **HP Printer Error 79**, don’t worry — this guide provides a **complete step-by-step solution** to fix it. Whether you’re using an **HP LaserJet, OfficeJet, or ENVY printer**, this article covers everything you need to know.
For **instant technical assistance**, you can also **call HP printer experts at 1-866-203-7571** for help resolving the problem quickly.
## **1. What is HP Printer Error 79?**
Error 79 on HP printers is typically a **firmware or network-related error**. It occurs when the printer experiences an internal communication failure, a bad print job, or a corrupted firmware file.
When Error 79 appears, your printer might show:
* “**79 Service Error**”
* “**79 Error Turn Off then On**”
* “**79.00FE Error**”
This usually causes your printer to freeze or restart repeatedly, and it won’t print until the issue is resolved.
## **2. Common Causes of HP Printer Error 79**
To fix Error 79 effectively, it’s important to understand what triggers it. The most common reasons include:
### **2.1 Corrupted Print Jobs**
A damaged or incompatible print file can cause your HP printer to crash and display Error 79. This often happens when printing from PDF files or documents with unsupported fonts.
### **2.2 Outdated Printer Firmware**
If your HP printer firmware is outdated, it may not be compatible with newer devices or operating systems, leading to system errors.
### **2.3 Faulty Network Communication**
If the printer is connected to a network, bad IP configurations, conflicting devices, or Wi-Fi instability can trigger error messages like Error 79.
### **2.4 Faulty Hardware or DIMM Modules**
For certain HP LaserJet models, defective memory modules (DIMMs) or accessories attached to the printer may cause internal conflicts.
### **2.5 Incompatible Third-Party Print Drivers**
Sometimes, third-party printer drivers or software (especially from Windows updates) can cause communication issues between the computer and the printer.
### **2.6 Overloaded Print Queue**
If multiple print jobs are stuck or corrupted in the queue, the printer might display a 79 Service Error while trying to process them.
## **3. Symptoms of HP Printer Error 79**
Before we dive into the solutions, let’s identify the common symptoms of this error:
* The printer’s **display shows “Error 79”** or **“79 Service Error”**.
* The printer keeps **restarting repeatedly**.
* **Print jobs do not complete or start at all**.
* The printer becomes **unresponsive to any commands**.
* Printing over **Wi-Fi or USB fails unexpectedly**.
If you’re facing any of these, you’re dealing with **Error 79**, and the fixes below will help restore your printer to normal operation.
## **4. How to Fix HP Printer Error 79 (Step-by-Step)**
Below are several methods to fix the HP Printer Error 79. Follow them carefully, starting from the simplest.
### **Step 1: Power Cycle the Printer**
This is the easiest and often most effective first step.
1. Turn off the HP printer completely.
2. Unplug the power cord from the wall outlet and wait **at least 60 seconds**.
3. Press and hold the **Power** button for **15 seconds** to discharge any remaining energy.
4. Reconnect the power cable and turn the printer back on.
This resets the printer’s internal memory and clears temporary glitches.
If the error persists, move to the next step.
### **Step 2: Disconnect from the Network**
If the printer is connected to a network (Ethernet or Wi-Fi), disconnect it temporarily.
1. Unplug the **Ethernet cable** or turn off the **Wi-Fi** connection from the control panel.
2. Restart the printer while disconnected.
3. If the printer boots up normally without showing Error 79, the issue might be **network-related**.
In this case:
* Reconnect to the network.
* Check the **IP address** and **network stability**.
* If the problem reappears, update the printer’s firmware (see Step 4).
### **Step 3: Clear Print Queue on the Computer**
Sometimes, a corrupted print job causes the error. To clear it:
#### **For Windows:**
1. Open **Control Panel → Devices and Printers**.
2. Right-click your HP printer → select **See what’s printing**.
3. Click **Printer → Cancel All Documents**.
4. Turn off the printer and restart your computer.
#### **For macOS:**
1. Go to **System Preferences → Printers & Scanners**.
2. Select your HP printer and click **Open Print Queue**.
3. Cancel all jobs, then restart the printer.
Once cleared, try printing a test page.
### **Step 4: Update HP Printer Firmware**
Firmware updates are crucial to fix known bugs and improve performance.
#### **Using HP Smart App:**
1. Open the **HP Smart App** on your PC or smartphone.
2. Go to **Printer Settings → Advanced Settings**.
3. Under **Tools → Printer Updates**, click **Check for Updates**.
4. If an update is available, install it and restart the printer.
#### **Using Printer’s Control Panel:**
1. Go to **Setup → Printer Maintenance → Update the Printer**.
2. Choose **Check for Updates Now**.
3. Allow it to download and install automatically.
After updating, restart your printer and test if Error 79 is gone.
### **Step 5: Remove Third-Party Accessories or DIMMs**
If your HP LaserJet printer uses additional memory (DIMM modules) or accessories like a hard disk, they might be causing conflicts.
1. Turn off the printer.
2. Open the printer’s access panel.
3. Carefully remove any added memory or accessories.
4. Reassemble and power on the printer.
If the error disappears, reinstall the accessories one by one to identify the faulty component.
### **Step 6: Reinstall Printer Drivers**
Corrupted or incompatible drivers can cause Error 79.
#### **For Windows Users:**
1. Go to **Device Manager → Print Queues**.
2. Right-click your HP printer → **Uninstall Device**.
3. Download the latest drivers from the **HP Support website**.
4. Install and reconnect the printer.
#### **For macOS Users:**
1. Delete the HP printer from **Printers & Scanners**.
2. Download the latest **macOS HP driver package** from HP’s site.
3. Re-add the printer.
If you’re unsure about which driver to install, call **HP Support at 1-866-203-7571** for expert guidance.
### **Step 7: Perform a Factory Reset**
If none of the above steps work, performing a factory reset might help.
1. On your printer’s control panel, go to:
**Setup → Printer Maintenance → Restore Factory Defaults.**
2. Confirm when prompted.
3. Once reset, reconnect your printer to the network and reconfigure settings.
This will remove all custom configurations and return the printer to its original state—often clearing the 79 Service Error.
### **Step 8: Use HP Print and Scan Doctor (Windows Only)**
HP provides a free tool—**HP Print and Scan Doctor**—to automatically diagnose and fix printing errors.
1. Download the tool from HP’s official website.
2. Install and run it.
3. Follow the on-screen instructions to scan your printer.
4. If Error 79 or firmware-related issues are detected, the tool will suggest fixes.
### **Step 9: Check for Power and Surge Issues**
Sometimes, **unstable power supply** or **surge protectors** can interfere with printer operation.
* Plug your printer **directly into a wall outlet** (avoid power strips).
* Ensure the outlet provides stable voltage.
* Try a different outlet if necessary.
If the error disappears, the issue was likely related to power fluctuations.
### **Step 10: Contact HP Support (1-866-203-7571)**
If the problem persists after all troubleshooting steps, it might be a deeper **hardware or firmware corruption** issue. In such cases, contacting a certified HP technician is the best course of action.
Call **1-866-203-7571** for professional assistance with your HP printer.
## **5. How to Prevent HP Printer Error 79 in the Future**
Once fixed, follow these preventive measures to avoid future issues:
### **5.1 Keep Firmware Updated**
Regularly check for firmware updates through HP Smart or the printer’s control panel.
### **5.2 Use Genuine HP Software**
Always use official HP drivers and applications to avoid compatibility issues.
### **5.3 Avoid Corrupt Print Files**
If a print job repeatedly causes the error, convert it to a different format (like PDF to JPEG) before printing.
### **5.4 Maintain a Stable Network**
Ensure your printer and computer are connected to a reliable Wi-Fi or Ethernet network with consistent signal strength.
### **5.5 Regularly Restart the Printer**
Restarting once every week helps clear memory caches and prevents internal glitches.
### **5.6 Don’t Overload the Print Queue**
Always allow print jobs to complete before sending new ones, especially for large documents.
### **5.7 Use a UPS or Voltage Regulator**
Protect your printer from voltage spikes that can damage internal components.
## **6. HP Printer Models Affected by Error 79**
Error 79 can appear on multiple HP printer series, including:
* **HP LaserJet Pro 400 / 500 / MFP Series**
* **HP Color LaserJet Enterprise Series**
* **HP LaserJet P4015, P4515, M601, M602, M603 Models**
* **HP OfficeJet Pro and ENVY Series (rarely)**
Regardless of your model, the above troubleshooting steps are generally applicable.
## **7. Frequently Asked Questions (FAQ)**
### **Q1: What does Error 79 mean on my HP printer?**
It indicates a **firmware or network communication problem** that causes the printer to halt or restart unexpectedly.
### **Q2: How do I reset Error 79 on my HP printer?**
Turn the printer off, unplug it for 60 seconds, and restart it. If the error persists, perform a **factory reset** or **firmware update**.
### **Q3: Does Error 79 mean my printer is damaged?**
Not necessarily. It’s often a **software or print job issue**, but if persistent, it may point to a **hardware component failure**.
### **Q4: Can I fix Error 79 without a technician?**
Yes, most cases can be fixed by following the steps in this guide. However, if you’re unsure, you can **call 1-866-203-7571** for professional help.
### **Q5: Will reinstalling the printer driver fix Error 79?**
Yes, if the cause is a corrupted or incompatible driver, reinstalling or updating the driver will resolve the issue.
## **8. When to Seek Professional Help**
If your HP printer still shows Error 79 after:
* Firmware update,
* Clearing print queue,
* Power cycling, and
* Reinstalling drivers,
then it’s time to get expert help.
Hardware-related failures like **motherboard, formatter board, or DIMM module issues** require professional repair or replacement.
Call **1-866-203-7571** for immediate HP printer repair assistance. Certified technicians can diagnose your device remotely or schedule onsite service.
## **9. Summary: Fixing HP Printer Error 79**
Here’s a quick summary of the key solutions:
| **Step** | **Solution** | **Purpose** |
| -------- | ----------------------------- | ---------------------------------- |
| 1 | Power cycle the printer | Clear temporary glitches |
| 2 | Disconnect network | Isolate communication issues |
| 3 | Clear print queue | Remove corrupted print jobs |
| 4 | Update firmware | Fix software bugs |
| 5 | Remove DIMM or accessories | Eliminate hardware conflicts |
| 6 | Reinstall printer drivers | Resolve compatibility issues |
| 7 | Perform factory reset | Restore original settings |
| 8 | Use HP Print & Scan Doctor | Automated diagnosis |
| 9 | Check power source | Prevent power-related malfunctions |
| 10 | Call support (1-866-203-7571) | Get expert technical help |
## **10. Conclusion**
The **HP Printer Error 79** can be frustrating, but it’s fixable with the right approach. Whether it’s a firmware issue, a corrupted print job, or a hardware problem, this comprehensive guide provides step-by-step solutions to help you get back to printing smoothly.
If you’ve tried all the above methods and the error persists, **professional help is just a call away**.
Dial **1-866-203-7571** to connect with certified HP printer support specialists who can resolve the issue remotely or schedule an onsite repair.