# 1-866-203-7571 How to Do HP ENVY 6555e WiFi Setup?

**Support / Helpline:** 1-866-203-7571

Getting your HP ENVY 6555e connected to Wi-Fi is one of the first steps toward enjoying wireless printing, scanning, and copying from laptops, phones, and tablets. This guide walks you through every step — from unboxing and choosing the best setup method, to troubleshooting the most common problems. It’s written for beginners and intermediate users alike and includes tips to make the process smooth and reliable.

## Table of contents

1. Quick overview: what you need before you start
2. Unbox and prepare the printer
3. Methods to connect: Wireless Setup Wizard vs. WPS vs. HP Smart app
4. Step-by-step: Connecting using the HP Smart app (recommended)
5. Step-by-step: Connecting using the printer’s control panel (Wireless Setup Wizard)
6. Step-by-step: Connecting using WPS (if your router supports it)
7. Install drivers and software on Windows and macOS
8. Set up mobile printing (iPhone, iPad, Android)
9. Print a test page / check printer status
10. Advanced settings: IP address, static IP, and network preferences
11. Common problems and their fixes
12. Security tips for a safer networked printer
13. Frequently asked questions (FAQ)
14. Final checklist and resources

## 1 — Quick overview: what you need before you start

Before beginning, gather the following:

* **HP ENVY 6555e** printer (powered and within range of the Wi-Fi router)
* **Active Wi-Fi network name (SSID)** and **password** (case sensitive)
* A **computer or smartphone** connected to the same Wi-Fi network during setup
* If possible, a **USB cable** (only needed for alternative wired setup or if troubleshooting)
* **HP Smart app** (free on Windows, macOS, Android, iOS) — recommended for easiest setup
* Patience and about **15–30 minutes** depending on downloads and updates

**Tip:** Make sure your router is using 2.4 GHz or 5 GHz networks. The ENVY 6555e supports common home Wi-Fi bands; however, some older printer firmware interacts more reliably with 2.4 GHz. If you have both bands, ensure the device you use for setup is on the same band you plan to use for the printer.

## 2 — Unbox and prepare the printer

1. Remove all packaging materials from the printer, inside and out.
2. Plug in the power cord and turn the printer on. Wait for the initialization process to finish.
3. Install the **black and color ink cartridges** that come in the box. Follow on-screen prompts on the printer display to load paper and align cartridges if the printer prompts you.
4. Make sure the printer is within **6–10 meters (20–30 feet)** of your Wi-Fi router (closer is better during setup). Avoid thick walls or large metal objects between printer and router.
5. If the printer has any firmware update prompts during initial setup, allow them to complete — updates can improve Wi-Fi compatibility.

## 3 — Methods to connect

You have three main options:

### A. HP Smart app (recommended)

The HP Smart app guides you step-by-step, manages firmware updates, and simplifies mobile printing.

### B. Printer control panel — Wireless Setup Wizard

Use the printer’s touchscreen menu to choose your network and enter the password manually. Good when you don’t want to install extra apps.

### C. WPS (Wi-Fi Protected Setup)

Quick push-button connection if both the router and printer support WPS. No passwords required — but not all routers expose WPS or recommend it for security reasons.

## 4 — Step-by-step: Connecting using the HP Smart app (recommended)

The HP Smart app is the easiest path for most users. It handles driver installation, network setup, and registration.

### A. Install the HP Smart app

* **Windows / macOS:** Download from HP’s site or the Microsoft Store / Mac App Store.
* **iOS / iPadOS / Android:** Install from the App Store or Google Play.

### B. Prepare the printer and the mobile device/computer

* Ensure the printer is powered on and near your router.
* Connect your phone/computer to your home Wi-Fi (the same network you plan to use for the printer).

### C. Open HP Smart and add your printer

1. Launch the HP Smart app.
2. If prompted, allow the app to access your network and location (some devices require location permission to detect local Wi-Fi).
3. Tap **Add Printer** or the plus sign (+). The app should search for nearby printers.
4. If your ENVY 6555e appears, select it and follow on-screen prompts to complete the connection. The app may ask for your Wi-Fi password.
5. If the app does not automatically find the printer, choose **Set up a new printer** and follow the guided steps. The app might temporarily create a direct wireless connection to the printer to transfer your network credentials — follow the prompts exactly.

### D. Finish installation

* Complete any firmware updates requested by the app.
* Print a test page from the app to confirm connectivity.

**Why HP Smart?** It simplifies driver installation and keeps firmware updated. It also sets up HP features like Instant Ink (if desired) and cloud printing.

## 5 — Step-by-step: Connecting using the printer’s control panel (Wireless Setup Wizard)

If you prefer to enter network details directly on the printer, use the Wireless Setup Wizard.

1. On the printer control panel, touch the **Wireless** icon.
2. Select **Settings** (gear icon) or **Wireless Settings**.
3. Choose **Wireless Setup Wizard**. The printer searches for available networks.
4. Select your **Wi-Fi network name (SSID)** from the list.
5. When prompted, enter the **Wi-Fi password** using the on-screen keypad. Be careful with capitalization and special characters.
6. After entering the password, press **OK** or **Connect**. The printer will attempt to join the network.
7. Once connected, the wireless icon on the printer will show a solid signal.

**If your network doesn’t appear:**

* Move the printer closer to the router and retry.
* If you have hidden SSID, choose **Enter New Network Name** and type the SSID manually.

## 6 — Step-by-step: Connecting using WPS (if your router supports it)

WPS makes setup fast — but note that many modern routers disable WPS for security reasons.

1. On the router: find the **WPS button** (often labeled “WPS” or a pair of arrows forming a circle).
2. On the printer control panel, go to **Wireless Settings** > **WPS** or **Push Button (PBC)**.
3. Start the WPS process on the printer, then within **2 minutes** press the WPS button on your router.
4. The printer should automatically detect the network and connect. The wireless icon will appear solid when successful.

**If it fails:** either the router’s WPS is disabled, or the timing was missed. Try again or use the HP Smart app / Wireless Setup Wizard.

## 7 — Install drivers and software on Windows and macOS

After the printer is connected to Wi-Fi, install the HP full software package to ensure full functionality.

### Windows

1. Go to **HP’s support website** or use the HP Smart app.
2. Download the **HP ENVY 6000 series full feature software and drivers** (the ENVY 6555e is typically listed under ENVY 6000 series).
3. Run the installer and select **Wireless** when prompted for connection type.
4. The installer will search the network and find the printer. Select it and continue.
5. Complete the installation and print a test page.

### macOS

1. macOS often handles basic drivers automatically, but for full features, download the HP Easy Start or full driver from HP’s site.
2. Run the installer; when choosing connection type select **Wireless**.
3. Follow on-screen instructions to add the printer to **System Preferences > Printers & Scanners** if necessary.

**Note:** If the installation fails to find the printer, temporarily disable firewall software or try connecting the printer via USB to allow the driver to be installed and then switch to wireless.

## 8 — Set up mobile printing (iPhone, iPad, Android)

Once the printer is on the same Wi-Fi network, mobile printing becomes easy.

### HP Smart app (recommended)

* Open HP Smart, select your printer, and use the app’s options to print photos, documents, or webpages.

### Apple AirPrint (iOS)

* Ensure your iPhone/iPad and the printer are on the same Wi-Fi network.
* In any app choose **Share** > **Print** > **Select Printer** and pick your ENVY 6555e. No driver required.

### Android (Mopria)

* Many Android devices support Mopria. In the print dialog, choose **All printers** or **Mopria** and select the ENVY 6555e.
* Alternatively use HP Smart for full features.

## 9 — Print a test page / check printer status

After setup:

1. From the printer control panel, locate **Print Reports** or **Network Configuration** and print a network status page. This confirms IP address and connection.
2. From your computer, print a test page using **Printer Properties** or via HP Smart.
3. On HP Smart you can also view ink levels, device status, and supply alerts.

## 10 — Advanced settings: IP address, static IP, and network preferences

For stable performance you may prefer to reserve an IP address for the printer.

### Why assign a static/reserved IP?

* Prevents the printer’s IP from changing after router reboots, which helps with port forwarding and consistent network printing.

### How to reserve via router (recommended)

1. Log into your router’s admin interface (often 192.168.0.1 or 192.168.1.1).
2. Find **DHCP** or **Address Reservation** settings.
3. Use the printer’s MAC address (found on the network configuration page) to reserve an IP.
4. Save and reboot both router and printer.

### Or set a static IP on the printer

* On the printer, go to **Network Settings** > **Advanced** > **TCP/IP** and enter the static IP, subnet mask, and gateway manually (only advanced users should do this; ensure the IP is outside the router’s DHCP range to avoid conflicts).

## 11 — Common problems and their fixes

### Problem: Printer won’t connect to Wi-Fi

* **Check the Wi-Fi password** — it’s case sensitive.
* Move the printer closer to the router during setup.
* Restart the printer, router, and the device you are using for setup.
* Disable any VPNs on the setup device.
* If the router uses MAC address filtering, add the printer’s MAC address.

### Problem: Printer appears offline on Windows

* Open **Devices and Printers**, right-click the ENVY 6555e and choose **See what’s printing** — pause/resume or set as **Default Printer**.
* Remove and re-add the printer in **Settings > Printers & Scanners**.
* Ensure the printer’s IP hasn’t changed; if it has, re-add the printer using the new IP or reserve the IP on the router.

### Problem: HP Smart can’t find the printer

* Make sure both the computer/phone and printer are on the same Wi-Fi network and band.
* Restart the app and device; temporarily disable firewall/antivirus.
* Consider using the printer’s control panel to connect and then add the device in HP Smart.

### Problem: Slow print jobs or dropped connections

* If using 2.4 GHz and heavy interference exists, try switching to 5 GHz or vice versa.
* Ensure router firmware is updated.
* Too many devices on the network can reduce bandwidth — temporarily disconnect unneeded devices.

### Problem: WPS setup fails

* Confirm WPS is enabled on the router (some routers hide or disable it).
* Try the manual Wireless Setup Wizard or HP Smart app instead.

### Problem: Printing from mobile fails

* Ensure AirPrint/Mopria support is available and the phone and printer are on the same network.
* Restart the printer and device. Reinstall HP Smart if necessary.

## 12 — Security tips for a safer networked printer

* **Change default router admin passwords** and use a strong Wi-Fi password.
* **Disable WPS** after setup if you enabled it for convenience — WPS has known security issues.
* Keep the printer’s **firmware up to date** via HP Smart or the printer’s web interface.
* Place printers on a **guest network** if you want to isolate them from sensitive devices (note: devices on the guest network may not communicate with main network devices).
* Disable printing protocols you don’t use (like FTP or Telnet) if the printer exposes them.

## 13 — Frequently asked questions (FAQ)

### Q: How long does it take to set up?

A: Usually 15–30 minutes including downloads or firmware updates.

### Q: Can I connect to a hidden SSID?

A: Yes. Use the Wireless Setup Wizard on the printer, choose **Other** or **Enter new network name**, then type the SSID exactly and provide the password.

### Q: Do I need the HP Smart app?

A: No—HP Smart simplifies things, but you can connect using the printer’s control panel or WPS. HP Smart also provides mobile scanning and cloud printing features.

### Q: Printer connects but Windows still shows it offline. What now?

A: Reboot router and printer, re-add the printer in Windows, set a reserved IP for the printer on your router, and check the Windows print spooler service is running.

### Q: Can multiple devices print to this printer?

A: Yes. Any device on the same Wi-Fi network (and properly configured) can print — computers, phones, tablets.

### Q: Does HP ENVY 6555e support AirPrint and Mopria?

A: Yes — AirPrint for Apple devices and Mopria for many Android devices are supported, enabling direct printing without drivers.

## 14 — Final checklist and quick tips

* [ ] Printer powered on and cartridges installed
* [ ] Printer within effective range of router during setup
* [ ] SSID and Wi-Fi password on hand
* [ ] HP Smart installed on phone/computer (recommended)
* [ ] Print a network configuration report to confirm IP and connection
* [ ] Reserve the printer’s IP address on your router to avoid future disconnections
* [ ] Update printer firmware when prompted
* [ ] Test printing from computer and phone

**Extra tips**

* If you have persistent problems, temporarily turn off the router’s guest network or device isolation (some routers restrict device-to-device communication on guest networks).
* If you use a mesh Wi-Fi system, make sure the mesh node the printer connects to allows local device communication. Sometimes connecting to the main router node for setup works better.

## Need help?

If you run into issues or prefer live technical assistance, call the HP ENVY 6555e support helpline: **1-866-203-7571**. Have these details ready when you call: printer model (ENVY 6555e), network name (SSID), router model, and a brief description of the issue.

## Quick troubleshooting flow (copyable)

1. Check power & cables → Restart printer and router.
2. Ensure device and printer are on the same Wi-Fi SSID.
3. Use HP Smart → Add printer.
4. If HP Smart fails, use Wireless Setup Wizard on printer.
5. For quick connections, try WPS (if available).
6. Reserve printer IP on router for stability.
7. Update firmware and drivers, then test printing.

## Conclusion

Setting up Wi-Fi for the HP ENVY 6555e is straightforward when you follow a clear process: prepare the printer, choose the setup method (HP Smart is easiest), connect to your Wi-Fi network, install drivers, and resolve common issues using the troubleshooting steps above. With the printer on your network, you’ll enjoy convenient wireless printing from PCs and mobile devices.

If you’d like, I can summarize this into a quick one-page checklist, create an illustrated step-by-step with screenshots, or produce separate mobile and Windows setup instructions. And if you prefer to speak with a support technician, call **1-866-203-7571** for live help.