**Topics English Certificate 2021 Information Technology**

1. Meeting with a discussion

Internet and Network Security

Set up a network in a big / small company...what do you have to do, what material is needed, what rules and laws you have to consider, special security aspects (data security, hacker attack, Internet security, AUP - Acceptable User Policy, stupid clerks...)

Set up a computer System for a medium-sized company (profile: graphic design and printing company, normal office work, customer support, sales and purchasing, trading online and offline, 3 branches in Europe with headoffice in Berlin)
what equipment is needed, how much time will it take to set up the system in one of the offices, price estimate, technical support and training for the staff...

Digital vaccination card
discuss the aspects of a digital vaccination card for writing a price estimate (your company is willing to provide a soluten for digital European vaccination card)
Aspects for discussion:
security aspects
data security
readibility
counterfeit protection
how could it look like? be creative!

2. Customer support and other topics

Discuss a company´s customer support:
A company that sells computer an telecommunication systems
questions that will be asked by customers
pros and cons of a ticket system
(explain how does it work, think of alternatives)

Discuss the pros and cons of a smart home/smart car/...
equipment of a smart home

Green IT