# ☎[phone]-USA]] How do I talk to Wise customer service?🆆🅸🆂🅴 🅰🅶🅴🅽🆃

#### If you still need help​​ Log into your account to talk to us by phone, email or chat. We can then offer you more personalised support

You can contact Wise (formerly TransferWise) customer service through several channels, depending on your location and the nature of your inquiry. Here's how:

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### 📞 Phone Support

Wise offers phone support primarily for specific issues such as account security, identity verification, or large transactions. While phone support is mainly accessible to U.S. customers, international users might face charges if they call from outside the country. For customers based in the United States, Wise provides a toll-free number:([leedsjournal.co.uk][1], [Coventryway][2])

* **U.S. Toll-Free**:☎[phone] (Available 24/7) ([India Customer Care][3])

Please note that phone support availability may vary by region, and users may need to navigate through the Help Center or be directed by email support before gaining access to this option. ([leedsjournal.co.uk][1])

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### 💬 In-App Chat Support

For real-time assistance, Wise provides a live chat feature accessible through their website and mobile app:([londonbreak.co.uk][4])

1. Log in to your Wise account.
2. Navigate to the “Help” or “Support” section.
3. Look for the live chat option and enter your query.([londonbreak.co.uk][4])

This service allows you to chat with a customer support agent in real time, providing immediate feedback and allowing you to resolve issues faster than email or phone calls. ([Manchesterherald][5])

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### 📧 Email Support

For non-urgent inquiries or issues requiring detailed information, you can contact Wise via email:([Manchesterherald][5])

* **Email**: [[e-mail]](mailto:[e-mail])([Manchesterherald][5])

When emailing, include your account information (excluding sensitive details like your password), describe the issue you're facing, and attach any relevant documents if necessary. ([Manchesterherald][5])

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### 🌐 Help Center

Wise has an extensive Help Center that addresses a variety of common questions and issues, including:([londonbreak.co.uk][4])

* How to send money
* Understanding fees
* Currency exchange
* Account security([londonbreak.co.uk][4])

You can access the Help Center by visiting the Wise website and navigating to the “Help” section. ([londonbreak.co.uk][4])

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### 📱 Social Media Support

Wise is active on various social media platforms, including Twitter and Facebook. You can reach out for support through these channels, especially if you prefer informal communication. However, it's important not to share sensitive information due to privacy concerns. ([Manchesterherald][5], [Coventryway][2])

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If you're in India and need assistance with Wise services, you can also contact their Principal Nodal Officer for unresolved complaints:

* **Email**: [[e-mail]](mailto:[e-mail]) ([India Customer Care][3])

If your issue remains unresolved after 30 days, you can escalate it to the RBI Ombudsman at:([India Customer Care][6])

* **Email**: [[e-mail]](mailto:[e-mail]) ([India Customer Care][6])

Let me know if you need assistance with a specific issue or navigating any of these support channels.

[1]: https://leedsjournal.co.uk/wise-customer-support/?utm_source=chatgpt.com "Wise Customer Support: A Comprehensive Guide - Leedsjournal"
[2]: https://coventryway.co.uk/can-you-contact-wise-by-phone/?utm_source=chatgpt.com "Can You Contact Wise by Phone? A Comprehensive Guide - Coventryway"
[3]: https://www.indiacustomercare.com/wise-customer-care-number?utm_source=chatgpt.com "Wise Customer Care No. | India Customer Care"
[4]: https://londonbreak.co.uk/wise-bank-2/?utm_source=chatgpt.com "Wise Bank Contact Number A Guide to Customer Support - Londonbreak"
[5]: https://manchesterherald.co.uk/how-do-i-contact-wise-customer-service/?utm_source=chatgpt.com "How to Contact Wise Customer Service - Manchesterherald"
[6]: https://m.indiacustomercare.com/wise-customer-care-number?utm_source=chatgpt.com "Wise Customer Care No. | India Customer Care"