# How To Fix AOL not working on iPhone & android
AOL mail not working on Android is a problem that people face very frequently. The problem is mostly caused by poor internet connectivity on your Android phone or server downtime on AOL app. So if you are one of those troubled users, make sure you have a strong and stabilized internet connection or check the server issue to fix the problem.

There are multiple ways to fix this problem. Therefore, we have brought this article which covers this issue in detail to guide you with various ways to deal with this problem. But before heading directly to the solutions, you need to know the reasons responsible for such problem in order to solve it completely.

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# Why is AOL Mail not working on Android phone?
As already mentioned, poor internet connectivity and server downtime are the main reasons that cause this issue in AOL mail app. Apart from these, we have listed some other problems causing reasons below:

**Browser Issue:** In case you are using AOL Mail app in browser and you are having overloaded cookies and issues, then you may have difficulty sending and receiving mail in the app.
**Overloading AOL Application Cache and Cookies:** Too many application cookies and cache can cause this problem. Also, not clearing caches and cookies for a long period can lead to their corruption, which over time starts to conflict with the application and causes such problems.
**Auto-sync feature disabled:** Your auto-sync feature may be disabled in the app because you're not receiving emails.
**Outdated version of Android –** If you are using the older version of Android device then you might have this issue. Like previous versions, over time it starts to cause various issues in the app and AOL mail not responding on Android phone is one of them. Also, the AOL application is automatically updated whenever new versions are available. But to receive the latest updates for any app, your device must have the latest version of the software.
**Incorrectly configured AOL mail settings:** In case your mail settings are not configured correctly, you may not be able to send or receive mail in the application.
**Corrupt AOL installation files:** It is possible that due to an interrupted or incomplete installation process, the application files got corrupted. This can further cause such problems.
# 1. Hard Reset of AOL App
The first and easiest solution for the AOL app is to do a hard reset. A hard reset means closing the app and all other apps you may have open, and reopening the AOL app.

Sometimes we quit the app thinking it was closed but it is still running in the background. To do a hard reset, swipe up from the bottom of the screen and swipe the app from the top. If you have an iPhone with a Home button, double-click the Home button, then swipe up on the app. This ensures that the application is closed.

Be sure to do this for all other applications open at the same time, as sometimes another application may conflict with the AOL application.

Alternatively, you can turn your device off and on again. This will clear it up just as effectively.

# 2. Delete and reset your AOL account
Sometimes there may be a problem with your AOL account. For example, if you recently changed your password, it may not have been updated in the AOL app. In which case, you'll need to delete and update your AOL account to fix it.

There are also some cases where your account may not load due to an app error; deleting and replacing your account can resolve this.

To do this, open the AOL app and tap on the AOL logo in the top left corner. Then, under your name, select Manage accounts.

Once here, tap Edit in the top right corner and you'll see an option to delete your account. Touch here to delete your account.

Once it is removed, in the top left corner you will see an option to sign in again. Do it using the same email and your current password.

# 3. Reset multiple accounts through settings
If you have multiple AOL accounts in the AOL application, it can be difficult to remove each one individually. Fortunately, there is a way to reset all accounts at once. Sometimes this can also resolve any issues you are having with the app.

To do this, open Settings and scroll down until you see AOL. Once here, tap on AOL and select Reset All Accounts. This will reset your accounts within the app. You will then have to log back in and log into each one individually.

# 4. Update the AOL app
Occasionally, the AOL application may have errors due to a system error and there is nothing you can do to fix it. Fortunately, the AOL team is good at catching software bugs and releases regular updates for the app to fix them.

If you haven't updated your AOL app in a while, an update might fix the bug that's causing your AOL app to stop working.

To update the app, go to the App Store and tap on your profile picture in the top right corner. Then scroll down to Updates. If you see the AOL app in the list, tap Update and the app will be updated.

# 5. Remove and reinstall AOL app
If deleting all your accounts and updating the AOL app still didn't work for you, consider deleting and reinstalling the app.

Sometimes our phones store data that cannot be erased anywhere else. By deleting the app, you also delete all additional stored data. To do this, touch and hold an app in the app library and choose Remove app.

Once you delete the app, reinstall it by searching for it in the App Store. Once you download it, you will need to log into your account again.

# 6. Update your iOS version
While it's not an issue with the AOL app directly, there are some cases where bugs with your iPhone's operating system, iOS, can affect how you get mail through third-party apps. There are also cases where an outdated version of iOS can interfere with how certain apps work.

To check if your iPhone is updated to the latest version, head to Settings > General > Software Update. If it says that your iOS is up to date, you don't need to do anything.

If an iOS update is necessary, updating may resolve issues with your AOL app.

Source Url: https://sites.google.com/view/fix-aol-not-working-iphone/home