# [Viking Ocean Cruises Cancellation Policy ](https://www.cruisesfares.com/blogs/viking-cruises-cancellation-policy): Get Details

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Viking Ocean Cruises has an organized cancellation policy which is created to safeguard the company and the guests but the process may be confusing without being clear about it. These are the updated and detailed blog on the Viking Ocean Cruises cancellation policy, refund information, how to cancel your cruise, and tips to keep in mind to make good decisions when changing your travel plans.

# Understanding Viking Ocean Cruises’ Cancellation Policy

The [Viking Ocean Cruises Cancellation Policy](https://www.cruisesfares.com/blogs/viking-cruises-cancellation-policy) is determined mostly on the distances between you and your departure date at which you request the cancellation. The nearer you get to sailing, the more the penalty, and the less the refund value you will get.

The standard cancelation fee plan in Viking Ocean Cruises (except special Grand and World Voyages) is as below:

* In case a guest would cancel his or her trip at least 120 days before the trip, he or she has to pay $100 cancellation fee per person.
* 119–90 days before departure: Cancellation during this period attracts a fee of 20 percent of the entire fare.
* 89–70 days before departure: Cancellation at this period will lead to a loss of 35 per cent of total fare.
* 69–50 days before departure: The penalty is 50 percent of the entire fare.
* 49–30 days before departure: Cancellation attracts 75 percentage of the total fare.
* 29–0 days before departure: No refund, the guest will lose out on a hundred percent of his money.

In longer length Cruise Voyages (more than 35 days) there is an earlier and sharper increase in the cancellation penalties:

* 180 days or more before departure: This early cancellation attracts a non-refundable fee per person of a total of 1,000 US dollars.
* 179–150 days before departure: Guests paying 20 percent of the total fare cancel their booking.
* 149–120 days before departure: Cancellation will attract 40 per cent of the fare.
* 119–90 days before departure: The fine is raised to 60% of the total price.
* 89–60 days before departure: Guests forfeit 80 percent of the fare in case they cancel.
* 59–0 days before departure: There is no refund, and the guests lose 100 percent of the money.

This policy is designed in such a way as to induce earlier decision-making and guard the travel provider against late cancellations.

# How to cancel a Viking Cruise?

To [cancel a Viking Cruise](https://www.cruisesfares.com/blogs/viking-cruises-cancellation-policy), one has to go through the formal channels to make sure your cancellation request is processed properly and credits and refunds are made according to Viking policies. The various ways and procedures that you can utilize to cancel your cruise are listed below.

# Contact Customer Service

* Find your personal details and booking reference number.
* Contact the[ Viking cruises customer care](https://www.cruisesfares.com/blogs/viking-cruises-cancellation-policy) by calling the customer care number or mailing their official support email.
* State to the representative that you would wish to cancel your cruise booking.
* Give them your booking number, dates of travel and your full name to verify.
* Enquire about cancellation charges or refund carrying depending on the date of departure.
* Ask them to confirm the cancellation to you in writing through mail.

# Use “My Viking Journey”

* Go to the official [Viking Cruises line](https://www.cruisesfares.com/blogs/viking-cruises-cancellation-policy) website and enter into your My Viking Journey account with your credentials.
* Click on the My Bookings or Manage Booking section.
* Find the cruise that you want to cancel and make a click on the cancel option.
* Go through the instruction on the screen to finalize the cancellation process.
* Check any posted terms or fees of cancellation.
* After this, a confirmation of the cancellation will come to your email.

# Submit Written Notice

* A written notice of cancellation must entail:
* Name, booking reference number.
* Name of cruise and time of departure.
* An explanation of the fact that you want to cancel your cruise.
* Send letter to U.S. sales representative of Viking Cruises, its head offices.
* Mail by certified post or courier so as to be subject to delivery tracing.
* After posting, retain a copy of the letter and evidence of delivery so that you may have a copy of the same to yourself.
* Wait until you receive confirmation of your request by Viking Cruises after it is received and processed.

# Contact Your Travel Agent

In case you had made your cruise reservations with the travel agent, then you need to directly contact the travel agent and cancel your cruise. Give the booking information to the agent and request him/her to do the cancellation. The travel agent will take up the cancellation procedure with viking cruise on behalf of you. After the cancellation process is done you will get your registered email ID confirming the cancellation.

# What is the Refund policy of Viking Cruises?

[Viking Ocean Cruises refund policy](https://www.cruisesfares.com/blogs/viking-cruises-cancellation-policy) is closely harmonized with the following schedule of the cancellation:

* As per[ Viking Ocean Cruises Refund Policy](https://www.cruisesfares.com/blogs/viking-cruises-cancellation-policy), cancellation over 120 days prior to the trip will require a nominal fee to the value of $100 per guest and a refund of the rest.
* The refund is reduced between 119 and 30 days before and a significant part of the fare is held as a penalty.
* The cancellations that are done within 29 days of departure are normally not refunded.
* Refunds are approved between 7-10 business days and are returned to the method of payment used.
* Other charges like Non-Refundable Deposit bookings can not be refunded in cash. Viking may however offer Future Cruise Credit (FCC) less an amount of one hundred dollars per person in case you cancel at an earlier time.
* On the one hand, in the case of the cancellation of cruises by Viking (e.g., due to the safety of the situation), guests can obtain a 100% future cruise credit, occasionally with a bonus.

# Key Tips to Keep in Mind

* Act as soon as possible; the more days prior to departure the less penalty and the greater your refund.
* Retain duplicates of all cancellation, receipts of booking and insurance policies.
* Viking will provide a way to monitor the progress on the site or via the support team as of refund status.
* Processing times can increase during peak cruise seasons or other unusual events in the world.
* Ensure that you read all booking and sale terms carefully since there are administrative, handling and insurance charges that cannot be refunded no matter when you make the booking.

# Conclusion

It is important to determine the [cancellation policy of Viking Ocean Cruises](https://www.cruisesfares.com/blogs/viking-cruises-cancellation-policy) to be able to make a wise choice regarding traveling. Guests are able to reduce the number of losses incurred by noting down the timeline and the fees involved. Cancellation of ticket by the customer support, the web site, or even the travel agent, make sure that you do the due process to protect your interests.