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title: Saga Cruises Cancellation Policy

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# [How do I Cancel my Saga Cruise?](https://www.cruisesfares.com/blogs/how-do-i-cancel-saga-cruise)
![Saga Cruise Cancellation & Refund Policy Complete Guide (1)](https://hackmd.io/_uploads/ryScmRz-bx.png)


You will be allowed to cancel your Saga Cruise in various convenient ways, including the phone and email, and online portal. All the options will guarantee that you are able to change or cancel your travel plans, which is convenient to you, but you should remember about Saga policies and the fees you are likely to face. To cancel your cruise follow the following steps:

 

## Cancelling by Phone
 

* Contact the [Saga Cruise Customer Service](https://www.cruisesfares.com/blogs/how-do-i-cancel-saga-cruise) at 0800 504 505. This is its Guest Services line that takes care of cruise cancellations and amendments.
* Have the preparation to give your booking information such as your reference number and the information of those that you are traveling with.
* Be clear that you want to cancel your cruise and the advisor will handle your request.
* Where the cancellation falls under the 14 days cooling off period of Saga (after having made the initial booking), you are free to cancel without any cancellation fee.
* The advisor will explain to you the procedures that will follow and discuss any penalty that you may be imposed on depending on the date of cancellation.​
 

## Cancelling by Email
 

* Send a mail to cruise.postsales@saga.co.uk with your cancellation request.
* Attach your booking number, names and surnames of all the passengers, passport numbers, dates of issue, date of expiry, country of issue and cancellation purpose.
* Your email is your formal written notice that Saga must receive to cancel.
* Get Saga to respond back on your cancellation with any other information needed like fees or refunds.​
 

## Cancelling Online
 

For[ Saga Cruise Booking online ](https://www.cruisesfares.com/blogs/how-do-i-cancel-saga-cruise)cancellation one must follow the steps mentioned below:

 

* Visit the Saga Cruises official Web site.
* Login to your personal account using your credentials.
* After log in, go to the section where you are supposed to manage your bookings. This can be named as My Bookings or Manage Your Booking.
* Find the cruise booking which you want to cancel and tap on it to get more information.
* Search link to cancel your reservation. This can be a button or a link which is categorical about cancellation.
* Just follow the instructions with the cancellation.
* Always read the cancellation policy before finalizing keeping in mind that it might have charges depending on the time of cancellation.
* Once the cancellation is confirmed, watch your email to receive a confirmation of the cancellation request. Remember to keep this on record.
 

# What is [cancellation policy of Saga Cruise](https://www.cruisesfares.com/blogs/how-do-i-cancel-saga-cruise)?
 

Saga Cruise enables its customers to cancel their cruise tickets, but the cancellation fees might be imposed based on when and under which conditions the cancellation will be done. This is a list of the cancellation policy of the cruise line:

 

* Saga Cruises has a 14-day cooling-off period following its booking whereby, within the cooling-off period, the customer is able to cancel the cruise and the company will give back the money in full without a penalty.
* As per [Saga Cruises Cancellation Policy](https://www.cruisesfares.com/blogs/how-do-i-cancel-saga-cruise), following the cooling-off period, standard cancellation fee is imposed depending on the distance between your cancellation date and departure date.
* 90 days or above before departure: Loss of deposit.​
* The closer the cancellation to the date of departure, the more the charges and the maximum of the fare is charged up 30 days of departure.
* In case the cancellation is a reason in your travel insurance, then you can reclaim the cancellation charges.​
* Saga has optional travel insurance that has extra cancellation rights.​
* Should Saga Cruises cancel your cruise (not because of your default in paying the cruise fare), you would have the option of a full refund or an alternative similar arrangement.​
* In case you cancel all travel documents should be returned to Saga and they should be notified in writing.​
 

In such a way, the cancellation policy of Saga Cruise provides a 14-day zero-cancellation period following the booking and a progressive payment system with the rise as the date of departure gets closer.


 

# How much is a Saga cruise cancellation fee?
 

The [Saga Ocean Cruise Cancellation Fee](https://www.cruisesfares.com/blogs/how-do-i-cancel-saga-cruise) varies with the time when the cruise is cancelled. Saga provides you with 14 days cooling off period within which you cancel or modify your booking without any fee. Once this duration is reached, then normal cancellation charges are charged according to the terms of booking. The following is the breakdown of the cancellation fees imposed by the cruise line following the cooling-off period:

 

* 90 days or more before departure: Loss of deposit (there is no refund of the deposit).
* 56 to 89 days before departure: 60 percent of the cruise price or deposit is paid in case it is greater.
* 29 to 55 days before departure: 75 percent of the cruise price or deposit is entered in case it is more.
* 15 to 28 days before departure: 90 percent of the cruise price will be paid in case of cancellation of the cruise 15 to 28 days before.
* 14 days or less before departure: 100 percent charge on the cruise price is charged and therefore no refund is made.
 

Remember that the refund is done in the same mode of payment with minus any charges that stand on cancellation or amendments.

 

# Some Helpful Tips Before You Cancel Your Saga Cruise
 

1. Check Your Booking Terms: The first step is to ensure that you review your booking confirmation and cancellation policies before you start the cancellation process. Know what your cancellation time means to the possible fees.

1. Check Travel Insurance: In case you have been covered under travel insurance, check your policy whether it is covered in case of cancellation. There are numerous insurance policies that can pay on cancellation due to certain reasons like sickness or emergency which would save you money.

1. Timing is Important: When your cooling-off period is 14 days then make sure that you cancel it so that you do not incur any fee. Out of this window, watch the fees getting higher as your departure date draws closer.
 
1. Take Travel Insurance early: When booking your tickets, you should consider taking Saga travel insurance which has optional cancel text because you may cancel and still receive a refund. This will be able to give a sense of peace and other rights in case of changes of plans.


# Conclusion
 

You can easily cancel your cruise with saga by using the means provided- phone, email or online. Remember about the 14-day cooling-off period of penalty-free cancellation, and consider the fees associated with it to make the experience smooth. Travel insurance can be taken into account in advance.


