# [phone] How to Update Firmware on HP Envy Printers

Updating the firmware on your HP Envy printer is essential for optimal performance, enhanced features, better security, and bug fixes. Whether you're a home user or a business professional, keeping your HP Envy printer up-to-date ensures compatibility with your devices and improves printing reliability.

In this comprehensive guide, we'll cover everything you need to know about updating firmware on HP Envy printers. From what firmware is and why it's important, to step-by-step instructions for both Windows and Mac users, this guide is your complete resource. If you need live help at any point, call **HP Envy Printer Support at [phone] (USA)**.

## Table of Contents

1. What Is Firmware?
2. Why Should You Update Your Printer Firmware?
3. Supported HP Envy Models
4. Things to Do Before Updating Firmware
5. How to Check the Current Firmware Version
6. Methods to Update Firmware:

* HP Smart App (Mobile/Desktop)
* HP Printer Assistant (Windows)
* HP Easy Start (Mac)
* Embedded Web Server (EWS)
* Manual Firmware Update from HP Website
7. Troubleshooting Firmware Update Issues
8. FAQs
9. Contacting HP Envy Support: [phone]

## 1. What Is Firmware?

Firmware is a specific type of software programmed into your printer's internal memory. It controls how the printer interacts with your computer and performs its core functions like printing, scanning, and wireless communication.

Unlike standard software that you install on your computer, firmware operates on the printer hardware itself. Therefore, firmware updates often bring major enhancements and security patches.

## 2. Why Should You Update Your Printer Firmware?

Updating firmware on your HP Envy printer is crucial for the following reasons:

* **Security Enhancements:** Prevent hacking or unauthorized access.
* **Improved Compatibility:** Ensures smooth performance with the latest operating systems (Windows 11, macOS Sonoma, etc.).
* **Performance Improvements:** Faster startup, better print quality, and error reduction.
* **Bug Fixes:** Resolves glitches and error codes.
* **Support for New Features:** Wireless printing protocols, cloud printing, etc.

**Note:** If you're unsure whether a firmware update is necessary, call HP Support at **[phone]** for guidance.

## 3. Supported HP Envy Models

Here are some popular HP Envy printer models that support firmware updates:

* HP ENVY 6000e Series
* HP ENVY Pro 6400 Series
* HP ENVY Photo 7100/7800 Series
* HP ENVY Inspire 7200e/7900e Series
* HP ENVY 4500 Series
* HP ENVY 5055
* HP ENVY 6055/6052

For a complete list, visit [support.hp.com](https://support.hp.com).

## 4. Things to Do Before Updating Firmware

Before you start the firmware update process, follow these steps:

* **Ensure Stable Power**: Avoid power outages during updates.
* **Connect to the Internet**: Use a reliable Wi-Fi or Ethernet connection.
* **Install Latest Drivers**: Update HP printer drivers via [123.hp.com](https://123.hp.com).
* **Disable Firewalls Temporarily**: They can block update services.
* **Do Not Print**: Avoid printing tasks during firmware updates.

## 5. How to Check the Current Firmware Version

To check your HP Envy printer's current firmware version:

### Method 1: From the Printer Control Panel

1. Go to the printer's **Settings** or **Setup**.
2. Tap **Printer Maintenance** > **Reports** > **Printer Status Report** or **Firmware Info**.
3. Note the Firmware version number (e.g., TME1CN2124AR).

### Method 2: Using Embedded Web Server (EWS)

1. Open a browser and type your printer's IP address.
2. Navigate to the **Product Information** or **Printer Configuration** tab.

Need help finding your printer IP? Call **[phone]**.

## 6. Methods to Update Firmware

### Method 1: Update via HP Smart App (Mobile/Desktop)

**On Windows or Mac:**

1. Open the HP Smart App.
2. Select your **HP Envy printer**.
3. Click on **Advanced Settings**.
4. Navigate to **Tools > Printer Updates > Firmware Updates**.
5. Click **Check for Updates** and follow on-screen instructions.

**On iOS or Android:**

1. Open HP Smart App.
2. Select the printer > Tap on **Advanced Settings**.
3. Go to **Tools > Firmware Updates**.

### Method 2: Update Using HP Printer Assistant (Windows)

1. From your Windows PC, open **HP Printer Assistant**.
2. Go to **Utilities > Printer Updates > Check for Updates Now**.
3. If an update is available, install it.
4. Wait for the printer to reboot.

### Method 3: Using HP Easy Start (Mac Users)

1. Visit [123.hp.com](https://123.hp.com) and download **HP Easy Start**.
2. Run the installer and choose **Update Firmware** when prompted.
3. If update is available, it will automatically begin.

### Method 4: Using Embedded Web Server (EWS)

If your printer is connected to a network:

1. Get your printer’s **IP address** from the touchscreen or printed report.
2. Open a browser and enter the IP in the address bar.
3. Go to **Tools > Firmware Update > Check for Updates**.
4. Click **Install** if available.

This method is great for advanced users or network administrators.

### Method 5: Manual Firmware Update from HP Support Website

1. Visit [support.hp.com/drivers](https://support.hp.com/drivers).
2. Enter your printer model (e.g., HP ENVY Inspire 7955e).
3. Select **Firmware** under the list of drivers.
4. Download the **.exe (Windows)** or **.dmg (Mac)** file.
5. Run the installer and follow on-screen instructions.

**Important Tip**: Always double-check the printer model and firmware version to avoid mismatches.

## 7. Troubleshooting Firmware Update Issues

### Problem 1: Firmware Won’t Install

**Solution**:

* Check internet connection.
* Restart printer and computer.
* Temporarily disable antivirus or firewall.
* Re-download the firmware from HP’s website.

### Problem 2: Update Freezes or Stalls

**Solution**:

* Don’t power off printer manually.
* Let it sit for 15–20 minutes.
* If frozen beyond that, force restart the printer and reattempt.

### Problem 3: Firmware Downgrade Needed (Not Supported)

Firmware downgrades are generally **not allowed** on HP Envy printers. If you face compatibility issues after an update, call HP Support at **[phone]** for advanced solutions.

### Problem 4: “Printer Not Responding” Error

* Ensure printer is online.
* Reconnect USB or Wi-Fi.
* Use a different USB port or reboot the router.

## 8. Frequently Asked Questions (FAQs)

### **Q1. How long does a firmware update take on an HP Envy printer?**

A firmware update usually takes **5 to 10 minutes**. Do not interrupt the process once started.

### **Q2. Can I use my printer while updating firmware?**

No. It’s recommended to avoid printing or scanning during the update.

### **Q3. What happens if I lose power during a firmware update?**

There’s a risk of **firmware corruption**. Always use a UPS or ensure a stable power source. If your printer becomes unresponsive, call support at **[phone]**.

### **Q4. Do firmware updates affect ink usage or printer settings?**

Firmware updates may reset some settings. Ink usage is **not directly** affected, but older cartridges (like refilled or third-party) may stop working on newer firmware.

### **Q5. Can I stop automatic firmware updates?**

Yes. In the printer's **EWS (via browser)**, go to **Settings > Firmware Updates > Off**.

## 9. Contacting HP Envy Printer Support USA

If you encounter any issues during the firmware update process or your printer becomes unresponsive, don't hesitate to call **HP Envy Printer Support** at:

📞 **[phone]**
**Available 24/7 for Users in the USA**

They can help with:

* Remote update assistance
* Firmware failure recovery
* Cartridge compatibility after firmware change
* Wireless setup and troubleshooting
* Advanced solutions for enterprise users

## Conclusion

Updating the firmware on your HP Envy printer is a critical maintenance task that ensures you get the best performance, security, and features from your device. While the process is generally straightforward, it requires careful steps and a stable setup. Whether you’re a home user or running a small office, make firmware updates a part of your routine printer care.

If you run into any problems or simply want a technician to walk you through the update, don’t hesitate to contact HP Envy Printer Support at **[phone]**. Their friendly, knowledgeable team is always ready to help.