If your Canon printer is not connecting to your computer (Call USA/CA: [phone]), you're not alone. Whether you're using a USB cable, Wi-Fi, or Bluetooth, connection issues can happen for several reasons — from outdated drivers to incorrect settings. The good news? Most of these problems are easy to fix.

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In this guide, we’ll walk you through the quickest and most effective solutions to get your Canon printer connected again [phone] — whether you're on Windows or macOS.

## Common Causes of Canon Printer Connection Issues

Before jumping into solutions, it helps to understand what might be causing the problem. Here are the most common reasons your Canon printer isn’t connecting to your computer [phone]:

* Outdated or missing drivers
* USB or Wi-Fi connection errors
* Incorrect printer settings
* Firewall or antivirus blocking communication
* Pending updates in Windows or macOS
* Hardware faults (damaged cables or ports)

Now let’s fix it.

### 1. Restart Your Printer and Computer

Let’s start with the basics.

Turn off both your Canon printer and computer.

Unplug the printer from power for about 30 seconds.

Reconnect everything and turn both devices back on.

Sometimes, a simple reset is all it takes to re-establish a connection.

### 2. Check the Physical Connection (USB)

If you’re using a USB connection, check the following:

Ensure the USB cable is firmly plugged into both the printer and the computer.

Try a different USB port on your computer.

Avoid using USB hubs — plug the printer directly into the computer.

If possible, try a different USB cable.

Still not working? Move on to software-related fixes.

### 3. Check Wireless Connection (Wi-Fi)

If your Canon printer uses Wi-Fi, make sure:

Both the printer and the computer are connected to the same Wi-Fi network.

Your Wi-Fi router is working properly.

There's no interference or signal drop between the router and printer.

Reconnect the printer to Wi-Fi:

On the printer’s display, go to Settings > Wireless LAN Setup.

Choose Easy Setup or WPS, depending on your router.

Reconnect to your network.

Once reconnected, try printing a test page from your computer.

### 4. Run the Printer Troubleshooter (Windows)

Windows has a built-in troubleshooter that can fix many common printer issues.

To run it:

Go to Settings > Devices > Printers & Scanners.

Select your Canon printer, then click Manage > Run the troubleshooter.

Let it finish the scan and follow the on-screen instructions.

### 5. Reinstall or Update Canon Printer Drivers

A missing or outdated driver can prevent your printer from connecting.

To update or reinstall drivers:

Visit the Canon Support website.

Enter your printer model.

Download the latest driver for your operating system.

Install the driver and restart your computer.

On Windows:

Go to Device Manager > Printers.

Right-click your Canon printer and choose Update driver.

On Mac:

Go to System Settings > Printers & Scanners.

Remove and re-add the printer.

macOS will download the correct driver automatically.

### 6. Disable Firewall or Antivirus Temporarily

Sometimes, your firewall or antivirus software may block your Canon printer from communicating with your computer — especially over Wi-Fi.

To test this:

Temporarily disable your firewall or antivirus software.

Try reconnecting the printer.

If it works, add your Canon printer to the safe list or exceptions in your firewall/antivirus settings.

### 7. Add Printer Manually

If your Canon printer isn’t showing up automatically, try adding it manually.

On Windows:

Go to Settings > Devices > Printers & Scanners.

Click Add a printer or scanner.

If your printer isn’t found, click “The printer I want isn’t listed”, then follow the steps to add it manually.

On Mac:

Go to System Settings > Printers & Scanners.

Click the + button to add a new printer.

Select your Canon printer from the list.

### 8. Check for Operating System Updates

Outdated system software can cause connection issues.

On Windows:

Go to Settings > Update & Security > Windows Update.

Install any available updates.

On macOS:

Go to System Settings > General > Software Update.

Download and install any updates available.

Restart your computer after the update, and try connecting the printer again.

### 9. Reset Your Printer’s Network Settings (Wi-Fi Models)

If your Canon printer still won’t connect wirelessly:

Go to Settings > Device Settings > Reset Settings.

Choose Reset LAN settings or Reset all settings.

Reconnect the printer to your Wi-Fi network using the setup instructions.

### 10. Try Connecting to Another Computer

Still not working? Try connecting the printer to another computer or laptop. This helps determine if the issue is with the printer or the computer.

If it works on another device, the problem may be a driver or system conflict on your main computer.

## Final Thoughts

A Canon printer not connecting to your computer [phone] can be incredibly frustrating — but in most cases, it's fixable with the steps above. From checking cables to updating drivers or Wi-Fi settings, a methodical approach usually solves the issue quickly.