# How Do I Contact cash app Customer Service
Cash App provides multiple methods for users to contact customer service, but the most secure and recommended way is through the application itself. It is extremely important to be aware of the official channels to avoid scams, as Cash App representatives will **never** ask for your PIN, sign-in code, or Social Security number.

Here is a comprehensive guide on how to contact Cash App Customer Service:

### 1. In-App Support (Recommended Method)

The fastest and most direct way to receive personalized assistance for your account is through the chat feature within the Cash App mobile application. This method is often available 24/7.

**Steps to Contact Support In-App:**
1. Open the Cash App on your iOS or Android device.
2. Tap the **Profile Icon** (the circle with your photo or initials) on the Cash App home screen.
3. Scroll down and select **Support**.
4. Browse for your specific issue or search for a topic. The app will usually provide relevant help articles first.
5. If the articles do not resolve your issue, navigate through the options until you find the link or button to **Contact Support** or **Start a Chat** to connect with a representative.

### 2. Phone Support (Official Number)

If your issue is urgent, particularly if it involves your Cash Card being lost or stolen, or if you prefer to speak to a person, you can call their official support line.

**The Only Official Phone Number is: 1-800-969-1940**

* **Availability:** Customer service representatives are generally available daily, though hours may vary (e.g., typically 8 AM to 9:30 PM ET).
* **Security Alert:** Cash App strictly states that this is the *only* number customers should call for support. Never search for or call other numbers that claim to be Cash App support, as they are likely scammers. Remember: **Cash App will never ask you for your private login information over the phone.**

### 3. Cash App Help Website

For self-service support or to initiate contact without the app, you can use the official Cash App website.

* Visit **cash.app/help** in a web browser.
* You can browse a wide range of articles and FAQs to find solutions for common problems like canceling payments, direct deposit, or lost cards.
* If you cannot find an answer, the site will also offer a "Contact Us" option, which typically directs you to log in to your account and start a chat, mirroring the in-app experience for security.

### 4. Mail

For formal correspondence, legal notices, or complaints, you can send mail to their corporate address:

Cash App
1955 Broadway, Suite 600
Oakland, CA 94612

### Important Security Reminders

* **Never Share Sensitive Data:** Cash App will never ask you for your PIN, password, sign-in code, or full debit card number via phone, text, email, or social media.
* **Beware of Social Media Support:** While Cash App has an official social media presence (e.g., on X/@CashApp and @CashSupport), never conduct sensitive transactions or provide personal details publicly or in direct messages. They will redirect you to the official in-app or phone support for account-specific issues.
* The most secure and effective way to contact Cash App Customer Service is through the **Cash App mobile application**. This method provides a direct, verifiable channel for receiving personalized, account-specific assistance via chat.

### 1. In-App Support (The Best Method)

The in-app chat is the primary and most recommended support channel, often offering 24/7 availability for initiating contact.

**Steps to Contact Support In-App:**

1. Open the Cash App on your phone.
2. Tap the **Profile Icon** (the circle with your photo or initials) on the home screen.
3. Scroll down and select **Support**.
4. Browse the suggested topics or use the search bar to find your specific issue (e.g., "stolen card," "failed payment").
5. After viewing relevant self-help articles, if your issue remains unresolved, you will be prompted with an option to **Contact Support** or **Start a Chat** to connect with a live representative.

### 2. Phone Support (Official Number)

For urgent issues, particularly those involving a lost or stolen Cash Card, you can call their official phone number.

**Official Cash App Phone Number: 1-800-969-1940**

* **Security Alert:** Cash App confirms this is the *only* official customer support number. **Never** call any other number found online, as they are almost certainly scams.
* **Hours:** Representatives are generally available daily, typically from 8:00 AM to 9:30 PM ET.

### 3. Website Support

You can also visit the official Cash App Help Center online at **cash.app/help**. This website allows you to search through extensive help articles. Similar to the app, you may find an option to log in and initiate a chat conversation from the website, which links you to the same support team.

### **Crucial Security Warning**

To protect yourself from fraud, remember these non-negotiable rules:

* **Cash App will NEVER ask for your sign-in code, PIN, password, or full debit card number.** Do not share this information with anyone claiming to be a representative.
* **Cash App will NEVER ask you to make a "test" transaction or send money to an account** (even one claiming to be Cash App) to "verify" your identity or resolve an issue.
* The in-app support or the official phone number are the safest ways to resolve problems. Avoid providing personal details on social media.