# Can I contact Facebook about my hacked account?
## [Facebook account Hacked](https://justfindmetatips.bettermode.io/article-kahc12au/post/who-can-i-contact-about-my-facebook-being-hacked-2FSwpLmHADTvol7) |Help 1-888-481-0582 | Help Center

Yes, you can [contact Facebook about your hacked account](https://justfindmetatips.bettermode.io/discussions/post/can-i-contact-facebook-about-my-hacked-account-1ligmvqnerpIRcK), but the process isn’t as straightforward as picking up the phone. Facebook does not have live phone or chat support, but they do offer official help forms and recovery tools designed specifically for compromised accounts.

If your account has been hacked—whether your password was changed, your email was updated, or you're locked out entirely—there are legit ways to report the issue directly to Facebook and get help. The key is to use the right forms and respond promptly to any verification requests.

Let’s break it all down.

🔍 **How to Know If Your Facebook Account Was Hacked**
Not sure if your account has been compromised? These are some of the most common signs:

You can’t log in using your password

Your email or phone number has been changed

Friends are getting spam messages or odd posts from you

You see logins from unknown devices or locations

Your name, birthday, or profile picture has been altered

Even if your access hasn’t been fully revoked, it’s important to take immediate action if anything seems off.

✅ Step-by-Step: How to Contact Facebook About a Hacked Account
🔗 **Step 1: Visit the Hacked Account Recovery Page**
Start here:
👉 https://www.facebook.com/hacked

This is Facebook’s official tool for reporting compromised accounts.

Here’s what to do:
Click “My Account Is Compromised.”

Enter your email address, phone number, or full name.

Follow the prompts to identify your account.

Facebook will ask you to verify your identity (by entering your current or old password).

Once verified, you’ll be given options to reset your password and secure your account.

**🔗 Step 2: Use the “Report a Login Issue” Form (If You’re Locked Out)**
If you no longer have access to your email or password and can’t complete the hacked account flow, use this form:

👉 https://www.facebook.com/help/contact/357439354283890

This form is specifically for people who:

Are locked out due to a hack

Lost access to their email/phone number

Are unable to reset their password

In the form, provide:

Your full name

A working email address (where Facebook can reach you)

A description of your problem (e.g., “My password and recovery email were changed. I can't log in anymore.”)

Attach any proof of identity, if requested, such as:

A government-issued ID

A screenshot of your profile (if available)

The last email or message you received from Facebook

🔗 **Step 3: Submit a General Account Help Request**
Still not resolved? Try another form Facebook offers:

👉 https://www.facebook.com/help/contact/274459462613911

This is a more general form to report issues with account access. Be clear in your description and use a real email address that you can check frequently.

**🪪 What If Facebook Asks for an ID?**
If you’re asked to verify your identity, go to:

👉 https://www.facebook.com/help/contact/183000765122339

Upload a clear, well-lit photo of your government-issued ID. Make sure:

Your full name and date of birth are visible.

The photo is not blurry or cropped.

You’re uploading a real, unedited image.

You can cover up sensitive information (like ID numbers), but Facebook must be able to match your identity to your account.

Once submitted, Facebook will review your request—usually within 1 to 3 business days.

⚠️ **What to Do If the Hacker Enabled Two-Factor** Authentication
If the hacker added Two-Factor Authentication (2FA) with their own phone or authenticator app, and you’re locked out, Facebook will detect this and allow you to report it through the hacked recovery page or this form:

👉 https://www.facebook.com/help/contact/357439354283890

Make sure to specify in your message that the hacker added their own 2FA, and you no longer have access.

**💬 Can You Chat With Facebook Support?**
Unfortunately, Facebook does not offer live chat or phone support for regular users. You can only reach Facebook through the official help forms and automated recovery tools.

❌ If you see a phone number online claiming to be Facebook Support—it’s a scam.
❌ Don’t pay anyone offering to “recover” your account for a fee.
✅ Use only facebook.com or facebookmail.com emails and links.

**📧 What Email Does Facebook Use to Contact You?**
If you submit a support request, Facebook will usually reply from one of these domains:

@facebookmail.com

@support.facebook.com

@fb.com

Make sure to check your Spam, Promotions, or Junk folders in case the reply doesn’t land in your inbox.

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**🔐 After You Recover Your Account: What to Do Next**
Once you get your account back, here are steps you must take immediately to avoid being hacked again:

✅ **1. Change Your Password**
Use a strong, unique password that includes letters, numbers, and symbols.

✅ **2. Enable Two-Factor Authentication (2FA)**
Go to Settings > Security and Login

Turn on 2FA using your phone or an authentication app

✅ **3. Review Active Sessions**
Go to Settings > Security and Login > Where You’re Logged In

Remove any suspicious devices or locations

✅ **4. Check Your Contact Info**
Make sure the email and phone number listed belong to you

Remove any added by the hacker

✅ **5. Remove Suspicious Apps**
Go to Settings > Apps and Websites

Remove access for any apps you don’t recognize

**🕵️‍♀️ What If You Can Still Access Your Account?**
If you haven’t been fully locked out, but suspect someone else is using your account:

Go to Settings > Security and Login

Click “Log out of all sessions”

Change your password

Enable 2FA

Then visit:
👉 https://www.facebook.com/help/securitycheckup

Facebook will walk you through a quick security check to strengthen your account.

**👨‍💼 What If Your Facebook Page or Business Account Was Hacked?**
If you manage a Facebook Page or a Meta Business Manager and it’s been compromised, use these links:

**Business account hacked:**
👉 https://www.facebook.com/help/contact/1280439701975125

**Business Manager issues:**
👉 https://www.facebook.com/business/help

You may be asked to provide business verification documents.

**Final Thoughts**
So, [can you contact Facebook about your hacked account?](https://justfindmetatips.bettermode.io/discussions/post/can-i-contact-facebook-about-my-hacked-account-1ligmvqnerpIRcK) Yes, but only through their online forms and automated support tools. There’s no live person you can call, but Facebook does take account recovery seriously—especially if you report it quickly and follow the right steps.

**To recap:**
Go to https://www.facebook.com/hacked

Use recovery tools or help forms

Provide ID if requested

Check your email regularly

Secure your account once recovered

Need help writing a message to Facebook or figuring out which form to use? Just tell me what’s going on with your account, and I’ll guide you.